Management & Strategy development
Become a better manager, improve your management skills and learn more about strategy and management development. In these books you can read about how to become a better leader, manage projects and think strategically.
Download all “Management & Strategy” books in one ZIP-file
For your convenience, we have put all the books in this category into a zip file which you can download in one go
Emotional Intelligence
This textbook introduces the reader to what Emotional Intelligence is and how they can improve their own.
Strategic Management
This textbook introduces the reader to the different approaches and schools within strategic thinking as well as the tools used to investigate the strategic environment surrounding a business.
Human Resource Management
This book is an attempt to provide an insight into the various elements which constitute Human Resource Management.
Project Management
Every project and as a consequence every project manager has to deal with different targets, different environments and, last but not least, with different people.
A Practical Guide to a Productive Day and Life
This book will make you discover several productivity tools that will help in boosting your productivity. You will learn to use these tools and strategies to set, manage and keep an eye on your goals.
Management Basics
The main topics in this book such as planning, organizing, leading and controlling are covered, as well as issues such as competitive advantage, team structure, business ethics, trust and flowcharting
Dealing with Conflict and Complaints
Not many people like to deal with conflict, do you? Perhaps it’s the difference of opinion or if someone is getting aggressive towards you, but it’s not a pleasant experience.
Managing the Human Resource in the 21st century
This study guide provides an overview of the most important topics and current debates covered in Human Resource Management (HRM) field.
Goal Keeping
Don't just set goals, achieve them! Learn how with this straightforward guide and simple, step-by-step tools. Uncover what holds you back and create genuine motivation.
Corporate Governance and International Business
It is clearly accepted that good governance is fundamental to the successfully continuing operating of any organisation.
Project Leadership - Step by Step
This is Volume I of two books on how to master Small- and Medium-Sized Projects - SMPs.
21st Century Corporate Learning & Development
This eBook is written by the Global Chief Learning Officer at McKinsey. Read his thoughts on the newest practices in corporate learning & development.
Human Resources: A Practical Guide
A practical look at HR from two experienced HR generalists. Full of pragmatic advice and straightforward recommendations derived from their own careers, this book is a guide to doing good people stuff
High-impact interpersonal skills
This e-book explores how leaders can develop the high-impact inter-personal skills which will make them both more effective and more successful.
How To Build A Subscription Business
The book contains many examples and 40 cases of successful subscription businesses from around the World.
Building Bridges across Cultural Differences
This book discusses differences in cultural values and norms. Why do we feel challenged when interacting with culturally different people, and how can we improve the outcomes of such interactions?
Project Leadership - Step by Step
This is Volume II of two books on how to master Small- and Medium-Sized Projects - SMPs.
Contract Lifecycle Management
This book takes the lifecycle of a purchase from initial concept to final end of contract and places each stage in relation to the strategic and operational choices offered to managers.
Talent Management: A Focus on Excellence
Learn to integrate 21st Century Human Resources Management with Knowledge and Talent Management. This book covers the entire employee lifecycle, from attracting talent, to training and retaining them.
The Myths and Realities of Teamwork
The book focuses on the key milestones that mark a team’s journey to high performance, without being naïve to the challenges and the pitfalls; hence the title The Myths and Realities of Teamwork.
Being Manager, Leader and Coach
A practical book that covers several areas where the new or less experienced manager might have questions and need some guidance. A book where you will find a lot of useful tips, tools and exercises.
Creative Problem Solving
This book debunks the perceived mysteries and complexities of creativity and problem solving.
How to deal with your manager
This book is an attempt to give an insight into the behaviour of managers, and provides guidelines how to understand the role of your manager so that you may deal with him/her to your advantage.
Introduction to International Business
Introduction to International Business: People Places, and Ideas examines of the economic, social, and logistical aspects of global business.
A Health & Well-being Strategy
The book shows how to make a business case for developing a health and wellbeing strategy, who to involve and ways to implement.
Non-Cooperative Games
Part I of An Introduction to Game Theory gives a thorough presentation of the non-cooperative theory. Knowledge of Mathematics corresponding to one semester of university studies is required.
Strategic Management of Human Capital
This book will give practical insights to help employers gain enduring competitive advantage in the global competition for talent.
The 4th Industrial Revolution & the Future of Jobs
Disruptive technologies have a huge impact on the future of work. Many jobs will become automated and a lot of new and very different jobs will be created. Are you ready for a new job or career?
Applied Research in HRM
'Applied Research in HRM' guides HRM students them into effective qualitative research covering research objective, literature review, questionnaire design and presentation of findings.
Icebreakers
Originally, an icebreaker was used at the start of a training course to “break the ice” between people who were out of their normal workplace environment and perhaps feeling nervous and apprehensive.
Setting Your Vision And Defining Your Goals
This book will guide individuals and business owners alike through the process of establishing a personal mission statement that helps provide clarity and a sense of purpose.
How to Write a Business Plan That Really Works
This book, with its companion books Raising Business Finance for Entrepreneurs Parts 1 and 2, takes the reader through the process of planning a great business.
Managing human resource learning for innovation
Managing human resource learning for innovation develops a systemic understanding of building innovative capabilities by organizing learning and utilizing human resource knowledge in firms.
Employer's guide to Recruitment
Recruiting the right people into an organisation is essential. If you have the wrong people in place, your business will under-perform.
Effective Discipline
This eBook will help the reader manage discipline confidently and successfully at work.
How to Improve your Workplace Wellness: Volume I
This is the first of the 3-volume practical book on managing and improving Workplace Wellness describing ‘The H4u Wellness Approach’ and all its aspects, principles and components.
Become the leader you are
‘Become the Leader You Are: Self-Leadership through Executive Coaching’ is a mini-manual for high-quality leadership, self-leadership and self-coaching. Each chapter gives insight and practical tips.
Leading From The Middle
A key resource for aspiring leaders, it contains learning exercises and information for middle managers who want to increase their influence. Relevant to all sectors.
The Experts Teach: Training Skills
In "The Experts Teach: Training Skills", we bring together 25 articles from the top experts on training and development.
ABC of sustainable development
This book, lucid and reader-friendly, is a modest effort to provide food for thought about sustainability...and then hopefully, purposeful action.
Bad writing and how to avoid it
This book may make you laugh out loud, but it will also highlight the dangers of sloppy writing and the necessity to write to achieve unambiguous clarity.
Making the Most of Big Data
Drawing on an extensive analysis of literature this guide provides an introduction to Business Intelligence(BI) initiatives from the practitioner's perspective.
Cooperative Games
Part II of An Introduction to Game Theory gives a thorough presentation of the cooperative theory and can be read before Part I. Knowledge of Mathe- matics corresponding to one semester of university
Working Capital Management
This book critically evaluates the traditional accounting concepts of working capital within the context of strategic financial management underpinned by wealth maximisation criteria.
Connected Leadership
This book outlines 12 traits of connected leadership, shows their powerful impact on cultivating a thriving corporate culture, and highlights ways a leader can seek to develop them for maximum impact.
Change Management
The successful completion of a change project is an indicator for the professionalism of a company.
The Art of Problem Solving
Learn 7 step-by-step techniques and time-tested methods to tackle even the most complex problems, avoid costly mistakes and become a confident decision maker with The Art of Problem Solving.
Investigation Skills for Managers
This book is intended as a practical guide for managers in how to conduct an investigation.
Staying Relevant in The Workplace
This eBook is written by the Global Chief Learning Officer at McKinsey & Co. In this book, he outlines 6 L&D practices for creating a continuous learning mindset in your company.
Numerical Analysis in HRM
‘Numerical Analysis in HRM’ guides HRM students into effective quantitative research. This book describes how to tackle concepts like hypothesis testing, t-and z-tests, chi-square and ANOVA tests.
The Essence of Project Management
This book "cuts through the muck" of endless Project Management Books with carefully picked "Golden Nuggets" of information from the author´s own knowledge and experience.
Amazon Prime
This book is about how has managed to create one of the most successful and inspirational subscription business by changing not only how we purchase, but also why and when we purchase.
Hidden Communication Skills Revealed!
Stand out from the crowd by practising your hidden communications skills!
Portfolio Theory and Investment Analysis
This book evaluates the origins of Modern Portfolio Theory (MPT) as a guide for further study.
Negotiate at home and abroad
Win-Win? This shows you how it works – especially across culture gaps that can spoil deals or relationships. Design and drive a gentle but dynamic process, using empathy and influence.
Operations Management
Whether it is tangible or intangible production items the "Operations Management" book will guide you through concepts such as Supply Chain Management to LEAN, and much more.
Company Valuation and Share Price
This book provides a guide to company share valuation in today’s volatile markets using asset values, earnings, dividend policy, cash flow analysis and behavioural theory.
Project management for entrepreneurs
In this practical book, time management authority and entrepreneur Harold Taylor will take you through a simplified five-step project management process using forms he has developed for this purpose.
How to improve your company’s performance
This book is about auditing and improving the performance of your small, medium-sized or large company.
Talent Retention
Skilled people are the core of a successful business. This practical book reveals how leading companies tackle retention and gives you five proven methods to inspire the best talent to stay with you.
Social Media And Business Intelligence
Social Media is already very well known and widely used, but there is still a great deal of misunderstanding as to how it can be used effectively by business organizations.
IT Strategy & Technology Innovation
This book will give you the knowledge you need to create high quality IT strategy, aligned to the business goals of your organization.
Strategic Financial Management: Part I
In a world of geo-political, social and economic uncertainty, strategic financial management is in a process of change, which requires a reassessment of the fundamental assumptions that cut across the
Strategic Financial Management: Part II
Strategic Financial Management: Part II is one of the great eBooks available to download from our website.
Company Valuation and Takeover
This book provides an investor’s guide to company share valuation in today’s volatile markets.
Making the Business Case
Do you have an idea for a business? This book will help you to determine how to go about turning your idea into reality and cash.
The Art of Managing People
We all love a good quote. A good quote can do many things. It can sum up in just a few words what it takes a whole day to learn.
Project Management Templates
This e-book includes the templates (forms) and instruction sheets for small and simple projects.
Strategic Debtor Management and Terms of Sale
This book critically evaluates the strategic financial and marketing significance of credit terms management.
The Practical Guide to Project Management
This book is designed to help you understand the theory, tools, techniques and key success factors for you to succeed in your projects.
The Capital Asset Pricing Model
This book evaluates the development of Modern Portfolio Theory (MPT) based on the Sharpe CAPM and Ross four-factor APT, underpinned by Modigliani and Miller's "law of one price".
Business Briefs
This book is a collection of 500-word essays on a variety of business and management topics and is a companion to "Management Briefs: Management and Leadership Theory Made Simple.
IT Management
This book in the IT Management series is a practical guide for senior managers who are looking to improve their success in delivering projects and realizing clear business benefits.
The “Managing You” Workbook
In “The “Managing You” Workbook”, we’ll take you on a journey to discover the most valuable resource in your life: You.
There’s no “I” in TEAM
Wherever you work, it's almost certain that you'll be part of a team. The ability to work as an effective team member is something all employers look for in their staff.
The Secrets to Workshop Success
The Secrets of Workshop Success eBook is a must read for everyone who is considering presenting a workshop, seminar or training.
Introduction to Customer Journey Mapping
Customer Journey Maps are paramount for successful customer-centric business optimisation. This eBook gives you practical tools to get your journey mapping started.
Managing Budgets
Managing a budget can be a very challenging activity! There are always pressures on expenditure and in today’s economic climate there is the need to “do more for less” in terms of costs are concerned.
50 Ways to lead your sales team
Are you the Leader your people deserve? 50 Ways to lead your sales team will give you the tools and opportunity to answer that question.
Strategic Communications in the Digital Age
Is it possible to fully avoid the Internet these days? Is it possible to hide ourselves, our privacy and our lives from digital communications?
Sport Management
This book begins with an introduction to sport management, explaining the scope of sport management as well as the sport manager’s responsibilities.
Conducting Transatlantic Business
This book describes the law in a cultural perspective to make you aware of some very important distinctions when conducting business across the Atlantic.
Sport Organisation and Administration
This book begins with a discussion on what a sport organization is. The reader will develop an understanding of the different types of structures in a sport club.
How to Improve Your Production: Part II
This book (in 2 parts) is about the various types of production controls deemed necessary for organizing, managing, running and auditing an effective production process.
How to Improve Your Production: Part I
This book (in 2 parts) is about the various types of production controls deemed necessary for organizing, managing, running and auditing an effective production process.
Training and Development
This book highlights the need for training and development of employees at all levels in various types of organizations, and also suggests methods for doing so.
Coaching Tools and Techniques for Managers
More and more organisations are turning to coaching to develop people. This book is for managers who want to learn to use powerful coaching tools to support and challenge their teams to greatness.
Management and Business Trainee
The aim of the book is to tackle the issue of Graduate Programs in a general sense, using the authors’ own experiences to provide advice and guidance in the early stages of working life.
Understanding Financial Performance
This eBook explains how to use key financial ratios to help you to make informed management decisions about the financial status of other organizations.
Developing your Inner Coach
Develop your Inner Coach is a practical yet thought provoking book, enabling you to change your inner critic into a positive partner that lets you be at your best, and say yes to opportunities.
Change Management for Leaders and Managers
Change management is a large topic because changing people and organisations is complex! Most leaders and managers will be involved in change and will benefit from understanding the key elements.
Voices from the Middle
This book presents a well argued case for developing middle managers and offers both case studies and practical guidance for established and aspiring leaders and postgraduate students.
Understanding Social Media
Social Media is the buzz about town. Almost everyone with internet access is using social media in some form or the other.
IT Management
This book is based on the experiences of a large number of successful IT managers.
Managing through Change
This textbook introduces the reader to what managing change is all about. Change is the only constant so it’s important that you know how to manage and drive through change.
Project Management Processes
This eBook will help you to identify the appropriate project management process to apply at any point in your own project.
The Power of Coaching
When global leaders like Eric Schmidt, Chairman and CEO of Google, states getting a coach was "The best advice I ever got", you know coaching isn't going away any time soon.
Introduction to Game Theory
This textbook provides an overview of the field of game theory which analyses decision situations that have the character of games.
Business Blogs
This book discusses why businesses need a blog and then goes on to explain how to go about creating, maintaining and promoting it.
Leadership Skills
This textbook introduces the reader to what being an effective leader is all about.
How to Improve Motivation
Do you know what really motivates you? More importantly, do you know how to motivate others?
How to organize your work, home and life
Time is an important non-renewable resource that can be used more effectively by organizing your work, your office and yourself. In this book, time management expert H.Taylor explains step-by-step.
The Village That Could
This entertaining story could change your life. You could just read it for fun, but there’s more to it than you might expect.
Commercial Awareness for Managers
The term “Commercial Awareness” can sometimes be used as a substitute for business knowledge.
The CEO’s Guide To GDPR Compliance
The guide for Board Directors and Senior Managers to ensure better compliance with GDPR and avoid fines and other sanctions.
HR2025: Human Resource Management in the Future
In 2025 work as we know it will change EVEN MORE than it has in the previous 12 years. Those responsible for people powered performance in working life are Human Resource (HR) professionals.
Risk Management Made Easy
This book differs from most other risk management books - and it’s not nearly as dull!
The Experts Teach: Negotiating Skills
In "The Experts Teach: Negotiating Skills", we bring together 25 articles from the top experts on negotiations.
Leadership Models
This eBook describes ten popular contemporary leadership models.
How to Give & Receive Feedback
A highly practical “how to” guide on how to give and receive feedback, within a surprisingly original forward perspective about talent development in the 4th Industrial Revolution Era.
The reluctant entrepreneur
Based on personal experience - what motivates someone to start up a new business, the ‘do and don’ts’ of business development, and what creates sustainability over time.
Thinking Strategically
Strategic management is a widely studied field because it is through strategy that organizations attempt to reach their goals and out-think the competition.
Internal Communication Management
Why is internal communication important and what are the advantages that it can determine for an organization?
Managerial Technology Evaluation
The book introduces a meta-process for managers who need to carry out technology selections. The book particularly covers visual methodology evaluation and also includes an example application.
A practical guide to creative problem solving
Everything in this book is practical, not theoretical. All of the exercises and tools can be used time after time, by yourself and with others, to solve problems creatively and effectively.
Working with Uncertainty
Working with uncertainty recognises all this and the need it necessitates for fundamental review. This book provides a catalyst to a process that can make a positive difference.
Sports Development, Law And Commercialization
This book is ideal for sports managers, administrators and sports organisers running a sports club or institution.
Managing People
This book is an attempt to give an insight into the roles of a manager and to provide guidelines how to manage people as well as their work in the modern business environment.
Managing Projects
All throughout your life, whether at work, rest or play, you’ll need to organise and manage projects.
Managing Project Risk
This eBook explains the key issues and concepts involved in effective risk management in a clear and accessible way.
Recruitment and Selection
In this eBook, you’ll discover a wide range of skills and techniques that will help you master the selection process.
Maximizing People Potential
Is working with, and through, people important to getting results? If so, the aptitudes and skills in this book should be of value to you.
Managing the Project Budget
This eBook describes the process of managing the project budget and its associated costs.
Corporate Governance and Risk Management
It is clearly accepted that good governance is fundamental to the successfully continuing operating of any organisation.
Measuring Performance at the Workplace
This book: Measurement Choices points to the need for new metrics in all industrial sectors; private, public and not-for-profits.
Teambuilding
Teambuilding means shaping your people into a productive force.
PMBOK® Guide: Part 1
The PMBOK® Guide – Current Reality, is part of a 2-book series on transforming this leading guide from a theoretical state into a practical approach that helps practitioners learn how to apply it.
Cash Management
This book will look at how cash flows through a business, the uses of cash and how to assure cash is available when needed. Cash management includes: A/P, A/R, Budgeting, Profit Planning and more.
The 7 Steps to Frontier Leadership
This book is all about how to be a frontier leader. It combines the latest academic research and insight from practice to develop an argument about how to lead, what to lead and who to lead.
How to successfully Delegate
There are ten rules all successful delegators use to ensure you must undertake to ensure that any task you delegate motivates and empowers the individual. This eBook explains those ten rules.
Information security for non-technical managers
This book presents a non-technical overview of the main elements of managing information security, where everyone, not just technical people, has a role to play.
Managing Project Scope
This eBook explains the processes and requirements involved in scope management.
Administration Skills
Effective modern administration requires the development of multiple skills which should enable an administrator to lead a high-performance team.
Managing Projects: Methodology
This eBook provides a comprehensive description of the project life span (cycle) that is the foundation of the methodology.
The Art of Addressing Situations In The Moment
Being able to speak up to situations in real time is one of the most important skill sets you could learn. What if you could respond professionally, clearly, and concisely so that your words counted?
Content Marketing: Further development areas
Content Marketing (CM) can make a substantial positive difference to overall marketing effectiveness. This book shows how get it right and integrate it into contemporary marketing communications.
Profit From Six Sigma
Six Sigma has become perhaps the defining management initiative of the past 10 years, and many books and papers describe the basic approach and the associated tools.
Managing Project Quality
This eBook describes the process managing project quality.
Organisational Myths – Volume 1
Covering subjects ranging from excessive auditing and imposing best practice to the dangers of meetings and fear of AI, Volume 1 of Organisational Myths is a vital and challenging taster for Volume 2.
Practical Project Management
Practical Project Management – A Users’ Guide to Getting Things Done is written for those seeking real-world advice executing projects.
Supervisory Skills
This book provides an insight into the role of a supervisor.
PMBOK® Guide: Part 2
This book offers numerous suggestions on how to improve the guide. Topics include fixing errors, closing gaps, clarifying inconsistencies and suggestions for new chapters.
Motivation Skills
So just what is motivation? Just how can you motivate yourself and others? In this book we’ll cover the main motivational theories and what they mean in the real world.
Fundamentals of executive leadership coaching
How to unlock your leadership potential by taking your skills to a new level: Gravitas, Values, Vision, People, Change, Being.
Gamification in Business
The book covers the benefits and downsides of gamification. It addresses the need to ensure your gamification design hits the right note with your target audience.
The process of delegation
A how-to book on delegating effectively for maximum results while developing and motivating your staff, and freeing up time for the critical functions of management.
The Art of Leadership
In this collection, you’ll find around 500 quotes on the theme of Leadership.
Negotiation deconstructed
This book shows that it is not only important to be able to negotiate. It also shows how you can plan and manage the process in order to increase the likelihood of achieving the outcome you want.
Business Intelligence for Business Analysts
The journey into business intelligence for the business analyst is through the lens of the business where requirements, models and tasks are documented, analyzed and validated.
Corporate Wellness
This tool kit contains a methodology and questionnaires to support you in improving your workplace wellness.
Understanding Personality Types
After reading this eBook, you will have the means to totally change the way you manage others.
Improving Performance with Balanced Scorecard
This book describes how to control better and improve your Company’s Strategy and Performance by the use of the concepts and perspectives contained in the Balanced Scorecard Framework.
Understanding the PMBOK Guide
What is this thing called the PMBOK Guide? Have you ever tried to understand it in a short time, and failed?
Office politics
For everyone working in an organisation this title offers valuable guidance to help you navigate successfully towards your objectives.
Aligning Your Business to Customer Journeys
This book is the second part of series. It deepens your knowledge on how to map customer journeys and add crucial details, such as customer emotions.
How to Develop Emotional Intelligence
This eBook will help you to develop your own and your team's collaborative working skills.
Managing the Project Schedule
This eBook describes the process of managing the project schedule.
Managing Projects: Challenges and methods
This eBook is the first part of a four-part Series on project management.
Performance Management
Whether you are a manager yourself or a member of staff being managed you will no doubt come face to face with the performance management process!
Working with Humans
The Missing Manual for the Human Being, explains what motivates us and sets out a framework in which people will get on with each other, engage, perform well and be loyal to the company.
The 7 Qualities Of Brilliant Executive Coaching
This book attempts to provide an objective and simplified summary of the most updated facts and elements from well documented studies and literature, complemented by practical examples.
The Experts Teach: Leadership Skills
In "The Experts Teach: Leadership Skills", we bring together 25 articles from the top experts on business leadership.
The Styles, Models & Philosophy of Leadership
"The task of leadership is not to put greatness into people, but to elicit it, for the greatness is there already". John Buchan When you think of leaders and leadership, what comes to mind?
The Little Book of Leadership
Good leadership can be learned. With the help of numerous practical examples, this "Little Book of Leadership" points out the guiding stars good leaders should follow to achieve this.
Coaching Skills for Managers
This book is a very gentle introduction to coaching, written particularly for new managers and supervisors who wish to introduce coaching tools and techniques into their skillset.
A guide to Content Marketing
Content Marketing (CM) can make a substantial positive difference to overall marketing effectiveness. This book shows how get it right and integrate it into contemporary marketing communications.
Coaching and Mentoring
This textbook introduces the reader to what being an outstanding coach is all about.
Supportive Leadership
Leadership in the 21st Century needs a paradigm change!
Running a Successful Executive Coaching Business
In this book you will find tips on getting started, what coaching qualifications you might need and how to make your mark in the corporate world to earn real executive coaching fees.
Blended Learning
Explore the advantages of choosing a blended learning approach to training and how to introduce it for the maximum benefit of both your organisation and your learners.
Emotional Intelligence Secrets
In “EQ Secrets” you’ll discover how to raise your self-awareness and enhance your self-confidence.
Emotional intelligence for leaders
Dealing skilfully with emotion is a vital part of any leader’s repertoire. This practical guide shows you how to awaken and develop your Emotional Intelligence for everyday use.
Setting an Agenda
This eBook explains how a well-written agenda will keep your meeting on track and ensure that attendees are properly prepared.
Positive Change
This title provides practical, proven approaches and techniques to coping with change and to planning, implementing and making the change process work successfully.
The Performance Management Journey
Performance management is not an isolated event. It’s an ongoing activity throughout employment. This book runs through employment events, looking at how they link to the management of your employees.
Project Scheduling Rules
Project Schedules have an essential role in the success of projects, but they are not always effective enough to fulfill their role.
The Art of Mindful Leadership
The Art of Mindful Leadership - a new model that helps us do business in an authentic way - an ancient art that breathes new life into your leadership strategy and your company’s performance.
Training Skills
Training skills are essential in the modern business organisation. Instead of seeing training as a reward or punishment, today’s savvy businesses know that training is an absolutely vital function.
Running Effective Meetings
Throughout your commercial career you will attend a lot of meetings! Some meetings are more productive than others and it all comes down to the way that the meeting is set up and run.
Executive Leadership Coaching
How to unlock your leadership potential by taking your skills to a new level: Coaching, Communications, Influence, Gravitas, Values, Vision, People, Change and Goals.
Delegation and Empowerment
In this book, we’ll show you why the old industrial ways of managing no longer work.
Understanding why Teams Underperform
Need to understand why teams underperform? This eBook explains why and provides practical advice about how to identify and fix performance problems.
How to Evaluate Performance
This eBook describes how to collect, evaluate and record comprehensive high-quality performance data during the appraisal cycle.
Top Ten Leadership Skills – Book 1
What makes a great leader?
Communication in the CSR Context
This book is an attempt to shed light on the communication process in the CSR context and to establish the link between the communication tools to be used and the engagement process to be developed.
Management Briefs
This book is a collection of 500-word essays on a variety of management, leadership, and organizational topics.
Employee Wellbeing and Stress Management
This book helps to develop an understanding of stress, its causes, signs and symptoms, as well as the impact it can have on people personally and professionally.
What is the PESTLE Analysis?
This eBook describes the PESTLE Analysis, a method you can use to identify the external factors that influence an organization.
Content Marketing: Implementation
Content Marketing (CM) can make a substantial positive difference to overall marketing effectiveness. This book shows how get it right and integrate it into contemporary marketing communications.
What is Emotional Intelligence?
This eBook helps you to understand the importance of emotionally intelligent leadership, a concept used routinely in most businesses and professional training programs.
Team Development
This eBook provides a practical guide to understanding team development and helps you understand how to tackle your day-to-day team building needs.
Empowering Leadership
This book gives you the practical understanding of people and the communication process that will “Empower” or influence the people around you.
Enterprise Architecture
This eBook provides a basic introduction to the concept of Enterprise Architecture – an emerging discipline that helps to structure and interrelate the various elements of an enterprise.
HR 2025: The Future of Work – Managing People
This e-book considers the future of work and people management in particular. What will it be like to manage and lead in the year 2025?
How to influence organisational change
A strategic resource book for mid level professionals who want to influence organisational change.
What is Active Listening?
Effective managers are effective communicators. This is because they actively listen to all that others say. This eBook describes how to develop your ability to actively listen.
Managing Diversity
This book provides an introduction to the theory and practice of managing diversity (and Equal Employment Opportunities or EEO).
A Clear Mindset
This book provides an updated. no-nonsense framework for understanding and then overcoming the unconscious biases that hinder our ability to deal with disagreements and conflict in a constructive way
Values Based Leadership in Business Innovation
This book explores a number of methods and models that can influence and facilitate such innovation and the discovery and establishment of such an ontology.
Strategic Procurement Management
Providing an overview of current best practice, Strategic Procurement Management is the perfect guide to boosting the health and wealth of an organisation by unlocking the potential of your suppliers.
Successful Coaching Skills and Models
This eBook describes the seven key skills that are needed for successful coaching and explains how to use coaching models; including GROW based and solution focused coaching.
Understanding Authentic Leadership
Authentic leadership has been called the gold standard for leadership - but what does it mean, why might it be beneficial for leaders, the organisations they lead and the people that work in them?
The Best Principles of Coaching
This eBook will give you an understanding of the principles behind a successful coaching program and what it can achieve for your team.
Leading By Example
The first, and most fundamental, behavioural trait of a leader is to set a good example for others to follow.
Counselling Skills
This eBook introduces you to the “counselling approach”, which is a managerial way of counselling staff.
How to Chair a Meeting
This eBook explains how to be an effective meeting chair ensuring that your meetings are both productive and well attended.
Handling Employee Complaints and Grievances
This book represents a comprehensive introduction to all aspects of handling employee grievances/complaints and is written to assist operational managers in handling, managing and responding to them.
Managing Quality in The 21st Century
This study guide is designed to give a coherent view of the underlying principles quality management, and how these relate to practical application.
Achieving Better Implementation of Controls
This book describes how to achieve better implementation of controls. The Human Aspects of Management Controls: Part I, details the approach and Part II presents a set of tools to support this effort.
Risk and Crisis Communication
This e-book guides readers through the complexities affiliated with organizational risk identification, crisis management, ethical stakeholder engagement, and strategic communicative response.
Managing a project across the project life span
One of the major challenges facing project management today is the confusion between two critical concepts.
Introducing: The Business of Inclusion
This book presents a radical and timely challenge to business leaders and HR Professionals who are focussed on the equality and diversity agenda.
Business Email Etiquette
Business email etiquette encompasses a set of rules indicating effective, proper and polite ways to behave when sending and receiving emails.
The Experts Teach: Emotional Intelligence
In "The Experts Teach: Emotional Intelligence", we bring together 25 articles from the top experts on emotional intelligence (EQ).
Introduction to Statistical Process Control
This book covers the introduction to quality, an the seven (7) basic Statistical Process Control (SPC) Tools, the Problem Solving Process (PSP) and how can be SPC Tools be used in lieu with the PSP.
The Experts Teach: Motivation
In "The Experts Teach: Motivation", we bring together 25 articles from the top experts on the meaning and practice of motivation.
Managing your SME more effectively Part II
PART II contains the management controls required to facilitate you to provide optimal operational support to production and customer functions of your SME (described in Part I).
The Experts Teach: Change Management
In "The Experts Teach: Change Management", we bring together 26 articles from the top experts on managing major change.
Organisational Behaviour
This book provides an insight into the patterns of organisational behaviour – which keep on changing constantly – and also how managerial personnel can ensure desirable employee behaviour.
What is Performance Management?
This eBook explains the principles behind performance management and describes how they apply to each stage of the appraisal process.
Leadership Theories
This eBook describes the ten most popular contemporary leadership theories and models.
The Experts Teach: Managing Performance
In "The Experts Teach: Managing Performance", we bring together 26 articles from the top experts on performance management.
Make Meetings Work
If you want to use internal meetings as the business enablers they should be, start reading now.
Intercultural mediation at work
How can mediation help in intercultural conflicts? This book proves mediation to be a powerful tool to assist us in overcoming differences more effectively.
Basic Life Support
This course is based on the latest life support guidelines published by the American Heart Association and is designed to train people everywhere to provide high quality basic life support.
The People side of Project Management
The ‘People side of Project Management’ addresses this gap by looking at why people are so difficult to manage on a project, who those people are and how to manage them better.
The power of Initiative, Challenge and Enthusiasm
Engagement drives improvement and innovation, yet only 20% of the global workforce has it. To sustain engagement, this book offers the reader the concepts of ICE time and Co-created Vision.
Implementing ‘Duty of Care’ Duties: Part 2
This is the second part of the two-part book on ‘Duty of Care’. It contains several Plans, Policies and Audit Questionnaires to review and improve management’s Duty of Care tasks.
Managing digital risk
The concept of “Digital Risk” and its implications is explored.
Principles of strategic management
This book outlines the principles of strategic management – which are of immense importance in today’s complex business world - and will be useful to the students and practitioners of management.
Critical Touch Points of Recruitment
This book will help guide you through the hiring process, as well as provide you with tools, samples and more to help you make effective hiring decisions.
The Experts Teach: Managing People
In this book, we bring together 25 articles from the top experts on people management. They will show you how to create excellent one-to-one relationships with every player in your team.
What do HR People do?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
Project Management for the accidental manager
Project management has been emerging globally as an essential and strategic function for organizations of all types and sectors.
Personal Finance in Today’s Complex World
This book is written to help you negotiate the often tricky world of personal finance.
Corporate Social Responsibility: Part III
Corporate Social Responsibility: Part III is one of the great eBooks available to download from our website.
CPR, AED & First aid
This manual is based on the most recent CPR, AED, and First Aid guidelines published by the American Heart Association and is designed to train people everywhere to respond to everyday emergencies.
Reinsurance
In this eBook, we discuss the rationale for reinsurance that includes risk mitigation and capital management.
How to Measure Emotional Intelligence
This eBook explains how you can measure emotional intelligence, helping you decide which aspects of it offers you the most opportunity for improvement.
Introduction to Green Supply Chain Management
Green supply chain management is an introductory book that will give the readers a glimpse about environmental aspects in supply chains.
Corporate Social Responsibility: Part I
Corporate Social Responsibility (or CSR as we will call it throughout this book) is a concept which has become dominant in business reporting.
The Seven Deadly Sins of Employment
This book is a useful guide for those who are new to HR or managing teams.
Facilitation Skills
Letting people act is, for traditional managers, a frightening concept and brings with it the fear that people will do nothing and not perform.
Principles and Practice of Management
This book provides an insight into the principles and practice of modern management, and will be useful to the students of BBA and MBA.
Managing a Project Team
There are many reasons why managing people in a project environment are different from managing them in a departmental setting.
Corporate Social Responsibility: Part II
Corporate Social Responsibility: Part II is one of the great eBooks available to download from our website.
Dealing with Chronic Mondayitis
This book is a useful guide for those who are new to HR or managing teams.
Transforming People Management
In the past 30 years, all major business functions apart from HR have been transformed by the introduction of new processes and systems.
First Time Manager
This title is designed as an antidote to the uncertainty of starting in management and shows how to act in the first 100 days to ensure you achieve good results both short and long term.
Project Management: the CAM2P™ Model
This is the last book in a 4-volume series on project management and The Customizable and Adaptable Methodology for Managing Projects™ (CAM2P™).
High Value, Low Cost Team Building Activities
This book explains 60 activities, facilitator skills & approaches, post activity debrief and follow up options and suggestions for debrief models, theories & concepts.
Running Effective Appraisals
The appraisal process, if conducted correctly, can have a really positive impact on the performance and ongoing development of your staff.
Top Ten Leadership Skills – Book 2
"leadership is action, not position" Donald H McGannon There is much debate on what constitutes essential leadership skills.
Employee engagement
Employee engagement is changing from a survey based one size fits all into part of strategy and organisational development and is becoming a critical success factor in employee/organisational success.
What is the Boston Matrix?
This eBook describes the Boston Matrix, an approach to product portfolio planning based on relative market share and market growth.
The ‘Duty of Care’ Management Approach: Part 1
This is the first part of the two-part book on ‘Duty of Care’. It contains a systematic approach to caring better for your company’s assets, systems, data and people.
Cognitive Behavioural Coaching for Anger at Work
This e-book will provide you with step by step instructions demonstrating how cognitive behavioural coaching techniques can help you to learn to use your anger positively.
Tough Decisions
“Tough decisions” identifies key results areas and shows how to focus on them, avoid delay or inaction and achieve your goals by tackling difficult decisions.
What is the Ansoff Matrix?
This eBook describes this strategic planning tool that helps managers to devise their product and market growth strategies.
HR Management Controls of Duty of Care
This book complements the other five parts of Duty of Care (Governance and Operations Aspects, Principles and Methods, Plans and Policies of Duty of Care) and describes a number of HRM controls.
M&A Due Diligence
The effectiveness of the HR function is put at test in times of transformation, and mostly during mergers and acquisitions. This is a step-by-step guide to make the HR due diligence process simple.
Generative Change Management
Generative Change Management by Penny Shapland-Chew gives insights and new ideas about how to lead and manage change. It is intended for leaders and managers in small to medium sized organisations.
Strategic Workforce Management Made Easy
Strategic Workforce Management is about "Getting the right number of people with the right competencies in the right jobs at the right time". This e-book intends to make SWM easy.
Solution Focused Mentoring
This excellent study book briefly and clearly describes how you can help your Mentees in the most effective and respectful way. You’ll learn it The Solution Focused Way: with hope and energy. Enjoy!
Savvy Performance Management
This book is for anyone who has ever tried to manage people’s performance and is convinced there must be a better way.
The Alternative Business Model
The book is intended to challenge accepted Western thinking and to open up possibilities for a more sustainable model for the future.
Bridge the Gen-Y Gap
Bridge the Gen-Y Gap provides context, understanding and tips on how to work with Generation-Y. Leaders can benefit from the unique talents of this generations once they have better understanding.
The Experts Teach: Recruitment and Selection
In "The Experts Teach: Recruitment and Selection", we bring together 25 articles from the top experts on recruitment.
What are Appraisal Meetings?
Need to know how to prepare for and conduct an appraisal meeting? This eBook gives you practical advice so that process is productive and stress free.
Pediatric Advanced Life Support
This handbook includes PALS procedures through a variety of emergency situations, in-depth analysis of resuscitation tools, ECG and electrical therapy review, Basic Life Support techniques, and more.
HR2025: The Future of Employee Engagement
This book exposes the paradox of a standardised approach to building an engagement workforce.
Managing your SME more effectively Part I
Part I contains the management controls required to enable you to organize and run your production, make and sell products and serve your customers.
Managing Team Members
Should you carry out performance reviews? Are these new to you? In this book you’ll find practical suggestions on how to deal with your team members – The Good, The Bad and The Okay.
The way to Revolutionary Leadership
The Way to Revolutionary Leadership book will help you becoming that and add to your existing tools to become the best leader. Learn how to work at making a difference in your life sphere. Enjoy.
Tools Supporting Better Implementation of Controls
This book describes how to achieve better implementation of controls. The Human Aspects of Management Controls: Part I, details the approach and Part II presents a set of tools to support this effort.
Business model frameworks
This book introduces the reader to the concept of business models and presents the most used business model frameworks in the world today.
High Impact Strategic HR
HR departments are being asked to "be more strategic" and help contribute to the bottom-line more than ever before. What does "being strategic" mean?
Managing Successful Innovations
The book “Managing the Process of Innovation” is a compendium of all that you need to know about innovation management.
Generational challenges in the workplace
We all know about some aspects of diversity – race, religion, gender and age are some of the common factors.
Employers Guide to Family Friendly Flexibility
From 2002 onwards we have seen a significant increase in rights for families.
Getting Redundancy Right
This book is a useful guide for those who are new to HR or managing teams.
Business Theory and Practice
This book is an attempt to outline the basic principles of organizing a business unit, and provides an insight into the various activities of a modern business organization.
Hotel Management
This book will introduce you to various aspects of hotel management, while providing you with the knowledge and skills needed to find a top position, developing your confidence and management skills.
Health insurance
In this eBook, equivalence premiums for health insurance contracts are obtained through multi-state modelling supported by a discussion of conventional health insurance products, stop loss insurance.
Tackling Workplace Investigations
Workplace investigations are often poorly executed.
Advanced Cardiac Life Support
This handbook includes proper procedures and recommended instructions for multiple emergency scenarios, including respiratory arrest, symptomatic bradycardia, acute stroke and more.
How To Sack Employees
If you manage employees, from time to time discipline and dismissal will be an inevitable part of your work.
How work environment impacts productivity
This book goes beyond physical office layout and organization and explains the impact of everything from sound and office greenery to colors on your personal productivity, health and well-being.
What do Organisations look like?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
Governance Aspects of Duty of Care
This book contains a prologue and the first three chapters of the implementation approach of seven-steps which can be used by managers to care for, manage and protect better the company’s assets.
Compassionate Coaching in the Corporate World
An evidence-based, easy introduction for professionals such as leaders, managers, HR professionals & coaches into a hot topic in the field of people development and talent management – Compassion.
In Pursuit of World Class Excellence
In pursuit of world class excellence represents a forefront management development in today’s globalised competitive environment.
Team Building
This eBook describes the core principles of team building and how they will help you get the best out of any team you are asked to manage.
Preparing for Aptitude Tests
This eBook describes management aptitude tests including: numerical, verbal, abstract, and spatial reasoning tests.
Business Environment and Ethics
This book is an attempt to deal with the issues of business environment and ethics, and will be useful to the students as well as practitioners of business management.
What do Managers do?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
Conquering UK Employment Law – Termination
This informative, easy to follow book, written for managers in small to medium firms, is packed with helpful advice and tips on both the law and the practical side of termination of employment.
What else do Managers do?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
A Guide to Management ‘Speak’
How does management speak make you feel. Annoyed, confused, amused, irritated, excluded, distrustful?
Make your meetings more productive
Focusing on how to receive maximum value for time invested, this book summarizes how the actions of both the chairperson and the participants can impact the success of business meetings.
Trauma Strikes When it Likes!
Any employee who has been involved in a traumatic incident may experience post-trauma stress. Find out what an organisation needs to do for the wellbeing of their staff in the aftermath of a crisis.
Back Off!
Learn proven strategies on how to tackle workplace bullying and harassment. Discover why it thrives and the various types of overt and covert behaviours.
The Experts Teach: Ethics at Work
In "The Experts Teach: Ethics at Work", we bring together 25 articles from the top experts on developing ethical practices in business.
Principles and Methods of Duty of Care
This book complements the first and second parts of Duty of Care and describes the principles, controls and methods used to support the implementation of management’s duty of care tasks.
How to Employ Your First Employee
The real success of hiring your first employee lies in following the correct procedures, adhering to the requirements of legislation and taking action at an early stage.
Management Assessment
This eBook explains what you can expect if you attend a management assessment center.
The Essentials of Workplace Investigation
The principles of what makes a best practice investigation are considered and explained, including the need for thoroughness, impartiality and consistency.
Disability discrimination in the workplace
The Disability Discrimination Act 1995, later replaced by The Equality Act 2010, introduced a range of rights and protections for disabled employees.
Policies of Duty of Care
This book complements the first, second, third and fourth parts of Duty of Care and presents several policies that may be used to support the implementation of management’s duty of care tasks.
Plans of Duty of Care
This book complements the first, second and third parts of Duty of Care and presents several plans that may be used to support better the implementation of management’s duty of care tasks.
Conquering UK Employment Law – Redundancy
This informative and easy to follow book, written for managers in small to medium sized companies, is packed with helpful advice and tips on both the law and the practical side of redundancy handling.
Organisational Myths – Volume 2
Developing vital themes discussed in Volume 1, Volume 2 of Organisational Myths tackles dogma such as the reasons for high c-suite pay, excessive planning and budgeting and even the need for growth.
Operations Aspects of Duty of Care
This book complements the first part (Governance Aspects of Duty of Care) and contains the last four chapters of the seven-step implementation approach which can be used by managers.
What Kind of World Do We Want?
HR2025: What Kind of World do we Want? challenges current orthodoxies about the role of HR. It argues that in order to make the world a better place collectively we must find the will to make it so.
How to get the most from coaching
When you are facing a dilemma, the last thing you need is a bad coaching experience. This book takes a step-by-step approach to understanding coaching, finding a coach and maximising the experience.