Cognitive bias affects decisions and actions in millions of workplaces every day, costing billions, wasting time, and affecting performance.
This book is a guide to how cognitive biases affect you, your work, and the people you rely on, from colleagues to clients.
It provides a practical toolkit for overcoming biases: you’ll come away with a range of approaches to make effective decisions, both individually and in terms of implementing bias-resistant processes in your organisation. You’ll also be able to account for biases in others, and reduce their impact on you.
About the Expert
Terry Pearce is a learning and development professional with 20 years of experience in facilitating, designing and managing learning.
He works with clients to improve management, leadership and effectiveness, and has got results for employees from around the world and from warehouse to C-suite. He’s won multiple awards for programme design, has been published in Training Zone magazine and Ludogogy magazine, and has spoken at a range of international conferences.
In his spare time he creates games and stories, and has an insatiable appetite for games and stories created by others.
