Change Management for Leaders and Managers

Description

Change management is a large topic because changing people and organisations is complex! Most leaders and managers will be involved in change and will benefit from understanding the key elements.
This book explores the key issues and challenges of managing change in organisations and how leaders and managers can make change successful. It covers the how people and organisations change and what's going on during that process. It provides practical guidance and tools for implementing change - including how to be effective when leading and communicating change.

About the author

Andy Turnbull is an executive coach and business consultant. Having spent over 15 years in senior management roles both nationally and internationally, he has led and managed strategic change in a range of complex situations. He now particularly works with leaders and managers who are seeking to improve their business and who wish to develop their own capacity to lead and manage change.

Content

1. About the Author
   
2. Section 1 - Understanding Change
   
3. What is Change?
   
   1. What is organisational change?
      
   2. Why manage change?
      
   3. Why change?
      
   4. The who’s who of change
      
4. Components of Change
   
   1. Drivers of change
      
   2. Dimensions of change
      
   3. Implications for risk
      
5. People and Change
   
   1. Understanding people
      
   2. Causes of stress
      
   3. Impact on teams
      
   4. Mobilising people
      
6. Understanding Transitions
   
   1. The three-step model
      
   2. The transitions model
      
   3. The change curve
      
7. Section 2 - Implementing Change
   
8. Planning Change
   
   1. Levels of change
      
   2. Approaches to change
      
   3. Resourcing change 
      
9. Communicating Change
   
   1. Communicate, communicate, communicate!
      
   2. Mind the gap
      
   3. Choosing the messengers
      
   4. Understanding the audiences
      
   5. Tailoring the messages
      
10. Leading Change
    
    1. Role of the leader
       
    2. The big picture
       
    3. Eight stage model
       
    4. The place of authentic leadership
       
    5. Leaders listen
       
11. Conclusion - Making Change Work