Culture and Conflict

1. The concept of culture;
2. Different types of biases within the context of managing differences;
3. How to use this knowledge to manage conflicts based on cultural diversity.

You will be introduced to the concept of cultural diversity as a reframe for a core issue - managing differences in all aspects, for overcoming the “Us vs Them” problem.

Susanne Schuler is a Mediator, Dealmaker and Conflict Coach. She spends most of her time helping organisations reverse conflict, build trust through discovering purpose, and, facilitating the growth of peace centred equity. Her work stretches from Mongolia to the USA and from Finland down to Rwanda. In 2018 she brought together leading figures in the world of peace-making to initiate a world first – an open peacemaker course based on the Oxford Process. Susanne is a networker – introducing special individuals possessing high value assets to each other through active public speaking, facilitating group trainings as a mediator, and, when working in support of senior women’s groups. Fearless as a consultant, Susanne has coached some of the most senior executives on Earth and faced their challenges, resistance and, sometimes, over spilling emotions.

Born in Namibia and based in London, Susanne has lived, studied and worked in the UK, Germany, Switzerland, Spain, France, Belgium, and the Americas.