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Home Management Basics

Management Basics

by Susan Quinn, Associate Professor, Bissett School of Business
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75 pages
Language:
 en
The main topics in this book such as planning, organizing, leading and controlling are covered, as well as issues such as competitive advantage, team structure trust and flowcharting.
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About the author

Susan Quinn has taught and researched at the post-secondary level and consulted to businesses and not-for-profits for over 30 years. Areas of interest and expertise include leadership, strategy, ethics, corporate social responsibility, diversity, organizational behaviour and human resource practices.

More about Susan Quinn, Associate Professor, Bissett School of Business
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What does a manager really do? What is a manager supposed to do? What is the difference between a manager and a leader?

This book outlines the challenging role of the manager. The main topics such as planning, organizing, leading and controlling are covered, as well as issues such as competitive advantage, team structure, business ethics, trust and flowcharting.

Each section concludes with a comment about the not-for-profit sector. While there are many similarities between the for-profit and not-for-profit sectors, there are also differences. These comparisons are explored in some detail.

Each section of the book starts with a running case to bring the material to life.

In addition, there are questions and research opportunities at the end of each section in the text. There are also supplemental questions to the text, and a PowerPoint summary to accompany the text.

Click here to download the supplementary questions and powerpoint slides.

The running case in this book is a fictional case. The name of the company and the location are fictional. It is a case that is based on a real industry, so that readers, instructors and students can research the industry to apply the concepts and expand the application of the material contained in this text.

  1. Management basics – Calm Seas case
  2. The Manager’s job
    1. Management functions
    2. Management roles
    3. Management skills
    4. Not-for-profit note
    5. Questions for the manager’s job
  3. Planning – Calm Seas case
  4. Planning in the organization
    1. Competitive advantage
    2. Strategic planning process
    3. SWOT analysis
    4. Stakeholders
    5. Factors inside the organization
    6. Factors outside the organization
    7. Grand Strategy
    8. Mission statements
    9. Action/implementation plan
    10. Not-for-profit note
    11. Strategic planning diagram
    12. Questions for organizational planning section
  5. Organizing – Calm Seas case
  6. Organizing the organization
    1. Structure follows strategy
    2. Bureaucracy
    3. Authority – staff and line
    4. Bureaucratic structures
    5. “Rules” of a bureaucracy
    6. Disadvantages of a bureaucracy
    7. Changing the bureaucratic structure
    8. The rise of the “group” structure
    9. Not-for-profi t note
    10. Checklist for Team or Group Effectiveness
    11. Questions for organizing section
  7. Leading – Calm Seas case
  8. Leading in the organization
    1. Leader vs. manager
    2. Leadership theories
    3. Knowing what kind of manager/leader to be
    4. Motivation Theories and Concepts
    5. Content Theories of motivation
    6. Process Theories of motivation
    7. Maslow
    8. Expectancy Theory of Motivation explained in simple terms
    9. Equity Theory explained in simple terms
    10. What do employees want?
    11. Motivation summary
    12. Not-for-profit note
    13. Motivation exercise
    14. Questions on leadership/motivation section
  9. Control – Calm Seas case
  10. Control in the organization
    1. What does “control” mean?
    2. What kinds of controls?
    3. Measure what matters
    4. What will we monitor?
    5. Flowcharting
    6. Critical path planning
    7. Not-for-profit note
    8. Questions on the controlling function
  11. For further reading
  12. Definition of terms

Ratha
Amazing book. I love it.
Angelica Pacao
This is very helpful and it's concise. Perfect for beginners.
Aziz Hazizi
It was a great introduction to the management concept with simple language and clear emphasis. I learned a lot about the basics and i know now where to go for the next step because the book has asked the best questions. I just was a little bit disappointed when the author did not finish the book with her point of view for the best solution for the example that was in the beginning of it. with regards to Mrs. S. Quinn and bookboon.com for great work.
The book was helpful for me. Every section starts with a case which is really easy to understand.
cresencia
This book will assist me in understanding the difference between what managers and leaders do.
Ella Henry, New Zealand
Great book, informative, a basic introduction to management topics, a useful resource for my students, who frequently come from under-privileged communities, many thanks Associate Professor Quinn
Joe J. Agee
Highly recommended to those who are taking up management and to those who are quite new to the position. It has fully covered the responsibilities of the manager supported by facts and current events.
Mohammad Usman Shafi
It is an excellent book for those who want to learn management
Maykel Volbert
useful guide for new students in management
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