Susan Quinn has taught and researched at the post-secondary level and consulted to businesses and not-for-profits for over 30 years. Areas of interest and expertise include leadership, strategy, ethics, corporate social responsibility, diversity, organizational behaviour and human resource practices.
What does a manager really do? What is a manager supposed to do? What is the difference between a manager and a leader?
This book outlines the challenging role of the manager. The main topics such as planning, organizing, leading and controlling are covered, as well as issues such as competitive advantage, team structure, business ethics, trust and flowcharting.
Each section concludes with a comment about the not-for-profit sector. While there are many similarities between the for-profit and not-for-profit sectors, there are also differences. These comparisons are explored in some detail.
Each section of the book starts with a running case to bring the material to life.
In addition, there are questions and research opportunities at the end of each section in the text. There are also supplemental questions to the text, and a PowerPoint summary to accompany the text.
Click here to download the supplementary questions and powerpoint slides.
The running case in this book is a fictional case. The name of the company and the location are fictional. It is a case that is based on a real industry, so that readers, instructors and students can research the industry to apply the concepts and expand the application of the material contained in this text.