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Resilience in the Workplace

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Language:  English
The workplace is characterized by change, deadlines and stress. Successful employees develop a set of resilience strategies and skills designed to help them bounce back, grow, and thrive.
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The current workplace is filled with stress from a variety of sources. Only resilient employees are able to survive and thrive in today’s competitive workplace. Because resilience skills can reduce stress, help to manage change, maintain a positive attitude, reduce the risk of burnout, and prevent major crises from occurring, it is the most critical skill for employees to develop. Although some people are born with characteristics related to being naturally resilient, all people can learn how to develop resiliency. Managing workplace stress has less to do with one’s personality and more to do with learning and developing effective resiliency skills. This book will help you develop resilience.

About the author

John J. Liptak is an internationally-recognized author with thirty years of work experience providing counseling. He has authored over 100 workbooks with Ester Leutenberg, 31 career assessment instruments and ten books. John earned an Ed.D. in Counselor Education from Virginia Tech. He lives in Radford, Virginia in the United States and works as the Associate Director of the Center for Career & Talent Development at Radford University in Virginia.

  • About the author
  • Preface
  1. Overview of Workplace Stress
    1. Introduction
    2. What is Stress?
    3. Workplace Stress
    4. Types of Workplace Stress
    5. The Symptoms of Workplace Stress
    6. Chronic Stress Leads to Burnout
    7. Conclusion
  2. Building Workplace Resilience
    1. Introduction
    2. General Factors in Resilience
    3. How People Demonstrate Resilience
    4. Models of Resilience
    5. Dimensions of Resilience
    6. Conceptualizing Resilience
    7. Conclusion
  3. The Physical Dimension
    1. Introduction
    2. Busting Stress in the Workplace
    3. Lifestyle Changes
    4. After Work
    5. Conclusion
  4. The Social Dimension
    1. Introduction
    2. Forms of Communication
    3. Verbal Communication
    4. Listening Skills
    5. Nonverbal Communication
    6. Written Communication
    7. Conclusion
  5. The Mental Dimension
    1. Introduction
    2. Mental Flexibility
    3. Do You Have Grit?
    4. Develop Creativity
    5. Remain Positive
    6. Solve Problems Effectively
    7. Manage Time Well
    8. Conclusion
  6. The Emotional Dimension
    1. Introduction
    2. Emotional Intelligence in the Workplace
    3. Emotional Awareness
    4. Understanding Emotional Triggers
    5. Managing Emotions
    6. Conclusion
  7. The Occupational Dimension
    1. Introduction
    2. Balance Work and Life
    3. Change the Way You Work
    4. Workplace Relationships
    5. Be Action-Oriented
    6. Change Your Attitude
    7. Conclusion
  8. References

About the Author

Dr. John Liptak

Dr. John J. Liptak is a self-help author and one of the most prolific non-fiction writers in the world. He started writing while in college and now writes consistently for seven publishers around the globe. His Doctoral Dissertation was the development of an assessment (the Career Exploration Inventory) that measures work and leisure interests throughout the lifespan. He went on to create 35 more assessments that have been published and distributed worldwide. John has also written ten non-fiction, self-help books including Lifeskills IQ Test, Career Quizzes, Entrepreneurship Quizzes, College Major Quizzes, 2012: Catalyst for Your Spiritual Awakening, Treatment Planning in Career Counseling, and The Stress Management Program.   In addition, John wrote (along with Ester Leutenberg) over 100 self-help workbooks that are being used in corporations, schools, and mental health centers.

John offers practical solutions that assist people in fostering their full potential through the development of effective soft skills. John’s passion and enthusiasm have made him a sought-after speaker and trainer. John has presented at both national and international conferences on a variety of topics, including social and emotional intelligence, resilience, stress management, and communication skills. Being an industry expert on critical “soft skills” in the workplace, John has provided training in many countries, including Romania, China, Jamaica, and Scotland.  

John’s latest work has also been receiving a lot of attention from television and radio stations. He has appeared on many radio and television shows including MSNBC, CNN Radio, and appeared as a hidden talents career coach on the syndicated television show titled "Success Without a College Degree."

John is the President of CCA, Inc. CCA is a research and development firm that works with some of the world's largest publishers of self-help assessments, books, workbooks, and card sets. CCA accounts for more than one million dollars of sales of self-help materials annually. John earned a Doctor of Education degree in Counselor Education and Supervision from Virginia Tech. Prior to starting his own business, John provided counseling and career counseling services for offenders and ex-offenders, mental health clients, job seekers, and college students.