Log in
Categories About Us

Marketing & Sales

Content Marketing
Customer Service
Marketing
Sales
Handling Objections
Agile is Dead? Long Live Agile!
Power BI for Everyday Users
AI Fundamentals
An Introduction to Business Research Methods
Proposal Power
Personal Brand Messaging
Sales Resilience
3 Different Management Styles and When To Use Them
Handling Customer Objections
Personal Branding
AI-Driven Personalization
12 Smart Practices to Improve Marketing and Sales
Customer Service Best Practices
Fundamentals of Data Visualization
Empathetic Artificial Intelligence
How to successfully start your own podcast! (2/6)
High-impact interpersonal skills
A Human Centred Design Approach for Sales
Influencing and Persuasion skills
Essentials of Marketing Research
How to Create and Write Nuggets of Content Gold
Motivational Mindset
Complex Negotiations
Effective Ways to Close Deals & Win More Business
Don't Say Yes to EVERYONE
Strategic Marketing
Customer service
Sell Through Storytelling
Manage Your Pipeline To Manage Success
Basic Selling Skills
Emotional Intelligence in Sales
Artificial Intelligence in Digital Marketing
Discover the Brand You Already Have
Email Marketing
Digital Marketing Handbook (Vol 1)
Networking with Purpose
Powerful Online Communication
Keep Moving: Empathy and Growth Mindset
Channel Management
Working with Uncertainty
On-Page SEO that You Can Do Yourself
How to Build Your Personal Brand
How to Use AI for Peak Sales Performance
Understanding your Customers
Social Media Secrets: Write to Ignite Interest
Ten Tips to Win Your Next Pitch
Simple Easy Elevator Pitch
Send Better Emails, Make More Money
From Assistant to Advisor
Creating and Selling the Customer Experience
How to Handle Price Negotiation
Cool It!
Productivity Hacks to Maximise Your Workday
Digital Marketing Handbook (Vol 3)
Effective Use of Metrics in Sales Management
Six Ways for More Mindful Social Media Use
Market Research
How to successfully start your own podcast! (5/6)
Effective Negotiation
Digital Marketing Handbook (Vol 2)
Fundamentals of communication, P.R. and leadership
Master your Sales Technique
7 Behaviours of Highly Effective Sales Managers
Marketing for the Non-Marketing Manager Part II
Pitching Successfully to Customers
Mastering Sales Principles
In Focus: the Future of Recruitment
Handling Objections in Sales
Managing Difficult Customers
Affiliate Marketing
Storytelling in Business
Pitch like a Pro
Grow Your Customers with Cross-Selling Techniques
Expert Talk: How to Implement Agile
Listening in the Digital Age
Mastering the Sales Mindset
The Experts Teach: Customer Care
Strategic Debtor Management and Terms of Sale
How to successfully start your own podcast! (1/6)
Success in Selling: A Light-Hearted Guide, Part I
Sales Planning
Mastering the Art of Face to Face Customer Service
Why a Mentor is Vital in Business
How to successfully start your own podcast! (3/6)
Negotiation Skills
Words that Sell
Booking Meetings over the Phone
Managing Negotiation
Winning Pitches for Investors
Will AI Replace the Sales Rep
Effective Ways to Communicate With Customers
Mastering Sales Fears
How to Reduce NO SHOWS from Virtual Sales Meetings
Consumer Psychology for the 21st Century
Take a Deep Breath…We Got This
Social Selling
Sales Fails and How To Fix Them
Why Creative Expression is Worth Investing in?
Commercial Awareness for Managers
Amazon Prime
Pharmaceutical Selling
Practical PR
How to sell your value and your price
How to Talk to Print Journalists
In Focus: Lessons from the SAP Sales Academy
Selling Demystified
Is The Customer Really Always Right?
Handling Objections at Each Stage of the Process
Marketing: Everything You Need to Know
Understanding Your Buyers
Your Business Model
Leadership: How to Network
Attaining Success with the New Customer
Managing Salespeople Made Easier with KPIs
How to Make Your Content Marketing Work
Why People Buy
The Pitch Canvas
How to Sell with a Genuine Human Approach
How to Structure your Pitch
Beautiful Blogs
Must-Have Content for Your Business Website
The Business of Writing Blogs
Virtual Engagement for Successful Sales
Being a Natural Born Seller
Craft Narratives That Sell
Explaining Marketing to Grank, an Alien
Matching Your Selling to Your Customers' Buying
Preparing for Cold Calls
Transforming Your Underperforming Sales Team
Preparing for the Sale
Sales Presentation Techniques
The Foundations of a Personal Branding Strategy
100 Low-Cost Ways to Promote your Business
In Focus: Building a Brand with Content Marketing
Managing Customer Experience in the Networked Age
Negotiating Sales
What Do I Do With All This Data?
Demystifying Marketing
Berliner Balanced Scorecard: Customer Perspective
Winning over Difficult Clients
Are You a Sales Manager or a Sales Leader
Choosing the Right Recruiter
Mastering Sales Conversations
Sales Effectiveness
How to Penetrate A Sales Market in 90 Days
Performance Improvement Plan
Why Payments are Critical to a Marketing Strategy
Going On a Sales Date To Win Over Customers
The Science of Sales
Write Amazing Headlines to Delight Your Audience
Obtaining and Retaining Customers - Part I
How to Set Up an Office at Home
Web 2.0 and Social Media
Working Capital and Strategic Debtor Management
Buyer behaviour
Working Capital and Debtor Management: Exercises
Obtaining and Retaining Customers - Part II
Virtual Sales Presentations
B2B Selling Skills
A to Z of How to Grow Your Small Business Online
Managerial Marketing in the Real World
Branding through Logos
Your Marketing Tactics
Effective Marketing
Internet Marketing Strategies For Your Business
How to Sell Virtually Part 1
Marketing Automation Basic to Advanced Integration
B2B Digital Marketing
TAKE AIM at B2B Sales Success – Abridged
Leadership: How to Negotiate
Your Meaningful Work
From pushy to natural promotion with Heather Sager
Berliner Balanced Scorecard: Employee Perspective
How to Conduct Great Virtual Sales Meetings
Finding Post-Covid Brand Trends
Marketing for the Non-Marketing Manager Part III
The CARE Factor Fix™
A guide to Content Marketing
Making Customer Service Count
Search Engine Advertising
Media and Cultural Theory
Content Marketing for Small Businesses
Using Net Promoter Scores for Events
Marketing Essentials for Small Business
Digital Marketing Without Cookies
Dealing with Difficult Clients
SMART Marketing Strategy: Align Actions with Goals
Don’t be a Son of a PITCH
How Salespeople Stay Productive Working from Home
Virtual Selling
Fighting The Scary Monsters of Sales Prospecting
Pitching - Frequently Asked Questions
Cognitive Selling
Making PPC Marketing Profitable
Using LinkedIn as a Business Tool
B2B Startup Marketing
Email Marketing: Increase Visibility & Conversions
The 3 Critical Discovery Questions
Motivating Salespeople To Their Success
The Subscription Movement
Building a Professional LinkedIn Profile
Get your audience to read your posts TO THE END
How to Build Sales Confidence
Power Up Your Sales Culture In 30 Mins
Your Marketing Strategy
Prospecting and Gaining Referrals
How to Build a Loyal Audience
Virtual Selling: Making it Work for You!
Expert Talk: Attract Clients with Authenticity
Increase Your Brand Visibility
Business Digitalization
Better Your Sales With This One Tip
PASSTA: It's the New Take on SPIN Selling
Marketing: Psychology Behind Profit
Foundations of International Trade
Building a Professional Reputation Using LinkedIn
Marketing for the Non-Marketing Manager Part I
How to successfully start your own podcast! (4/6)
Be Your Customer’s Decision-Coach
How to Reach an Agreement
Using storytelling in sales with Clare Cui
10 Ways To Boost Your Sales Confidence
Sales Success Blueprint
How to Name Your Brand
Your Sales Strategy
Decoding Buyer Behavior
The 5 Critical Sales Management Focus Areas
Telesales
Successful Prospecting in Sales
An Introduction to Sales
Death and Rebirth of Customer Centric Marketing
Making Sure You Use Negativity Positively to Grow
Brand Development and Storytelling
Succeeding in Sales
Making a Mark in the Media
Software as a Service (SaaS)
Your PR Strategy
Removing the Competition
How to Turn Customers into Fans
Creativity, Brand Narrative & the Power of Story
How to Develop Your Sales team
Effective Sales Meetings
What is a Pitch
Getting Started with Podcasting for Business
Your Marketing Mindset
Setting and Selling Price
Employee Empowerment is doomed, unless…
The first 5 minutes of a sales call – what to do
How to plan and prepare for sales success
Introduction to E-Commerce
In Focus: Strategic Target Setting
Mini-Goals In Sales: Steps To Success
Lead Generation - A Primer
How to Maximise Your Juiciest Content
Creating and Maintaining Sales Excellence
Content Creation: Fast & Easy Is A Slippery Slope
Boost your Sales Conversion
Verbal Acuity: Communication Impact on Career
B2C Ecommerce
Expert Talk: Weight Watcher's Rebrand to WW
Network Above Your League with Podcasting
Virtual Selling Success
Sales by Numbers
Build Your Unique Value Story and Stand Out
Introduction to Naming a New Brand
Market Research – Glass Half-full or Half-empty?
Rethinking Your Sales Force Org Structure
Your MarTech Stack
Marketing Automation & Integration
Managing Your Personal Brand Presence
Business Success: Aligning Strategy and Strengths
Getting Past Gatekeepers
In Focus: Power of Improvisation in Business
How to Make Marketing Fun
How To Get Out Of A Sales Slump
Overcome Objections & Close the Sale
Maximize Your Sales Success
Prospecting and Following up
Find Great Business Marketing Software Every Time
Managing Difficult Salespeople
How to make your profile WORTH staying on
Your Brand, Your Treasure
Building Your Confidence in Sales
Closing the Sale
Customer Service
Working from Home as a Recruitment Consultant
Content Marketing
Business Blogs
Essentials of Marketing Research: Exercises
Strong Sales Presentations
Keep Moving: Crisis Marketing
Consumer Behaviour and PR
How to Build a Lead Generation Engine
How to Lead Your Sales Team
D and I Focus: Agility and Sales Organizations
Digital Marketing Handbook (Vol 4)
Social Media Success
The Power of Conjoint Analysis
Public Relations in the XXI Century
Essentials of Marketing Research: Part I
Essentials of Marketing Research: Part II
Internet Marketing
Developing an Internet Marketing Strategy
The Naked Buyer
Marketing Communications
How to Sell Virtually
How to close the sale successfully
Look Before you Leap
E-Commerce and the Future of Business
Social Media for Lead Gen
Effortless Email Networking
How to Beat your Pitching Nerves
Writing Non-Fiction Books
Re-engaging Prospects Through Email
Negotiation Tactics for Optimal Purchasing Deals
How to Build a Subscription Movement
Customer Care or Nightmare!
Negotiate at home and abroad
The Four Faces of Marketing
Digital Marketing: What You’re Told & Sold
Resilience in Customer Service
10 Selling Habits To Change For Better Results
Boost Your Profile In Print
Sales presentations that will win you the business
How to Grow Your Virtual Network
Gaining an Unfair Advantage
Expert Talk: Sell your Business with Storytelling
Thrive After Five & Master Off-Hours Work
How to speak up to create change with VP Wright
The Means to the End
Reinforcing your Sales Case
Promote Yourself
Body Language in Sales
The 5 Keys to Managing Sales Performance
Controlling the Sale
The Secrets to Master a Customer-Centric Strategy
Why the “Discovery Phase” is Key to Closing Sales
Sales Emails That Prospects Will Actually Read
The 90 Minute Marketing Plan
From Guesswork to Gold: Explore Your Target Market
Expert Talk: 3 Questions Every Brand Must Answer
Unseen
Personal Branding is a Key Skill
Telephone Selling with Integrity
Professionally Helping People to Buy from You II
How to Stand Out
Mastering the Sales Interaction
Transformational Sales Prospecting Strategies
Ghosting in Work & Business and Long-Term Effects
Using Social Media for Personal Gain
Sales Alchemy: Turn Cold Calls into GOLD Calls
Strategy, Marketing Plans and Small Organisations
Summiting Sales
Audiobook: Preparing for Uniqueness
Supercharge your Networking using LinkedIn
How to Sell When Times are Tough
Sales Confidence 101
Pre-Call Planning Pharmaceutical Selling
Going to the Sales Gym to Improve Your Performance
Professionally Helping People to Buy from You III
Pitch to Win Buy-in for Your Projects and Ideas
The Best Apps to Use to Sell Virtually
Why Many Sales Managers Fail
Ethical storytelling with Cassandra Le
Your Future Marketing
Look at Being Different in Your Industry
Seven Ways to Build Trust into The Sales Process
Micro Talk: Getting Back to B2C
Digital Marketing Handbook (Vol 6)
Facilitating Effective Sales Meetings
5 Techniques For Managing Sales People
Marketing & Sales Alignment
Changing your Sales Mindset
Preparation & Mindset
Marketing Channels for Your Campaign
A Guide to Using Touchpoints in Marketing
How to Network Without Overstuffing Your Calendar
Building a Professional Network Using LinkedIn
Knowing What to Ask For Effective Networking
How to Manage Your Remote Sales Team
What’s Growth Hacking?
Removing Limiting Beliefs to Excel in Sales
Neomarketing
Mastering the Sales Cycle
50 Ways to lead your sales team
Success in Selling: A Light-Hearted Guide, Part II
Advanced Strategic Pricing
Naked Prospecting
Content Marketing: Implementation
The Sales Cycle for Veterans and Novices
Customer Care
Understanding Social Media
Strategic Analysis of Supply Chain Design
Professionally Helping People to Buy from You I
Consultative Selling Skills
Introduction to the Service Supply Chain
How To Meet Anyone By Hosting a Simple Podcast
Engage a Growing Network with “Friendly Follow Up”
Rapport & Influence: Sales Secrets
The Bullwhip Effect in Supply Chain Management
In Focus: Employer Branding at Albert Heijn
I Am Not Your Sales GURU
Thoughtful Persuasion
Creating Engaging Virtual Events
Content Marketing: Further development areas
The Making of A DIGITAL BLITZ
Making Sales Performance Great
After the Sales Call
14 Reasons Why You Did Not Close the Sale
A guide to Contemporary Data Driven Marketing
How to Use Social Media for Work Efficiency
Expert Talk: Customer Retention, #1 Growth Hack
Authenticity in Business
Discover your values, and others who share them
Consumer Behaviors Affecting Business' Marketing
Digital Marketing Handbook (Vol 5)
Your Customer Journey
Relationship Marketing in HR
Guiding Principles of Selling
Audiobook: 50 Ways To Lead Your Sales Team
Marketing for the Non-Marketing Manager Part IV
Understanding Buyers
How to Use Video like a Leader
8 Steps to Building Meaningful Connections
Controlling The Sale
Vive la Difference
Sales for Engineering Companies
Influencer Marketing Strategies
Price: The Deadliest Sales Objection
Powerful Strategies for Sales Success
Questions that will win you the sale
Using Emotion in Sales
Successful Selling in a Virtual World
Presentation Skills: Post-Presentation Tips
How to Write a Marketing Plan
Being Genuine with Yourself and Customers
In Focus: What Does Your Company Brand Stand For?
Using Fast Thinking in Business
How to successfully start your own podcast! (6/6)
Winning Over Tough Clients with Ease
Why Consistency Matters in Your Marketing Approach
White paper: Learning Content Strategy
First Steps in Selling