Marketing & Sales

An Introduction to Business Research Methods

Power BI for Everyday Users

Strategic Marketing

Being Innovative and Creative

AI Fundamentals

Customer service

High-impact interpersonal skills

How to Build Your Personal Brand

Sales Effectiveness

Understanding Your Buyers

Working with Uncertainty

Influencing and Persuasion skills

Developing an Internet Marketing Strategy

Fundamentals of Data Visualization

Mastering the Art of Face to Face Customer Service

Networking with Purpose

Simple Easy Elevator Pitch

Effective Ways to Close Deals & Win More Business

Branding through Logos

Prospecting and Gaining Referrals

Closing the Sale

Making Customer Service Count

Basic Selling Skills

Customer Service

12 Smart Practices to Improve Marketing and Sales

Handling Customer Objections

Keep Moving: Empathy and Growth Mindset

Personal Brand Messaging

Supercharge your Networking using LinkedIn

The Experts Teach: Customer Care

Personal Branding is a Key Skill

Personal Branding

Strong Sales Presentations

Effective Negotiation

Powerful Online Communication

Social Selling

Using Net Promoter Scores for Events

Winning over Difficult Clients

Customer Service Imperatives

How to Handle Price Negotiation

Digital Marketing Handbook (Vol 1)

Fundamentals of communication, P.R. and leadership

Building Your Confidence in Sales

Controlling the Sale

Emotional Intelligence in Sales

Digital Marketing Handbook (Vol 3)

Success in Selling: A Light-Hearted Guide, Part I

Virtual Sales Presentations

E-Commerce and the Future of Business

The Secrets to Master a Customer-Centric Strategy

Writing Non-Fiction Books

Motivational Mindset

Email Marketing

Negotations: For Purchasing Department

How to Stand Out

White paper: Learning Content Strategy

Thoughtful Persuasion

Ethical storytelling with Cassandra Le

Is The Customer Really Always Right?

First Steps in Selling

Sales Planning

Digital Marketing Handbook (Vol 6)

Online Marketing

Social Media Success

Internet Marketing

Resilience in Customer Service

Effortless Email Networking

Building a Professional LinkedIn Profile

Negotiation Tactics for Optimal Purchasing Deals

In Focus: Power of Improvisation in Business

Understanding Social Media

Master your Sales Technique

Manage Your Pipeline To Manage Success

Strategic Debtor Management and Terms of Sale

Social Media Secrets: Write to Ignite Interest

Discover the Brand You Already Have

A guide to Contemporary Data Driven Marketing

Channel Management

Content Marketing

Business Digitalization

Mastering the Sales Mindset

Presentation Skills: Post-Presentation Tips

Cool It!

Marketing for the Non-Marketing Manager Part I

50 Ways to lead your sales team

Expert Talk: Attract Clients with Authenticity

Why a Mentor is Vital in Business

100 Low-Cost Ways to Promote your Business

Artificial Intelligence in Digital Marketing

Expert Talk: How to Implement Agile

Customer Service Best Practices

Understanding your Customers

Using storytelling in sales with Clare Cui

How to sell your value and your price

How to Grow Your Virtual Network

How to Reach an Agreement

A to Z of How to Grow Your Small Business Online

Leadership: How to Network

Advanced Strategic Pricing

Changing your Sales Mindset

Creating and Selling the Customer Experience

Marketing & Sales Alignment

How to close the sale successfully

Introduction to E-Commerce

Content Marketing

Influencer Marketing

Negotiation Skills

Effective Use of Metrics in Sales Management

The Business of Writing Blogs

The Foundations of a Personal Branding Strategy

Search Engine Advertising

How to Use Social Media for Work Efficiency

Winning Over Tough Clients with Ease

Winning Pitches for Investors

Don't Say Yes to EVERYONE

Sell Through Storytelling

How to Sell Virtually Part 1

Are You a Sales Manager or a Sales Leader

Ten Tips to Win Your Next Pitch

Managing Difficult Customers

From pushy to natural promotion with Heather Sager

Telephone Sales

Digital Marketing Handbook (Vol 2)

Digital Marketing Handbook (Vol 4)

Pitching Successfully to Customers

Social Media for Lead Gen

Promote Yourself

Handling Objections at Each Stage of the Process

Content Marketing: Further development areas

How to Build a Subscription Movement

How to Use AI for Peak Sales Performance

Procurement & Negotiation

Prospecting and Following up

Vive la Difference

How to Turn Customers into Fans

Your Marketing Strategy

The Four Faces of Marketing

Don’t be a Son of a PITCH

Digital Marketing: What You’re Told & Sold

Marketing for the Non-Marketing Manager Part II

Your Marketing Tactics

Six Ways for More Mindful Social Media Use

Mastering Sales Conversations

Writing Skills and Sales Copywriting

Successful Selling in a Virtual World

Working from Home as a Recruitment Consultant

In Focus: Strategic Target Setting

Business Blogs

Your Brand, Your Treasure

Creating and Maintaining Sales Excellence

Managing Your Personal Brand Presence

Mastering the Sales Interaction

Expert Talk: Customer Service & Retention

Build Your Unique Value Story and Stand Out

Content Marketing: Implementation

Marketing Automation & Integration

Making a Mark in the Media

Commercial Awareness for Managers

Lead Generation - A Primer

Relationship Marketing in HR

SMART Marketing Strategy: Align Actions with Goals

Managing Negotiation

What Do I Do With All This Data?

A guide to Content Marketing

Setting and Selling Price

How to speak up to create change with VP Wright

Discover your values, and others who share them

Creating Engaging Virtual Events

In Focus: the Future of Recruitment

Business Success: Aligning Strategy and Strengths

Sales Emails That Prospects Will Actually Read

Decoding Buyer Behavior

Marketing Essentials for Small Business

Reinforcing your Sales Case

Your PR Strategy

Sales Success Blueprint

Digital Marketing Handbook (Vol 5)

Mastering Sales Principles

Digital Marketing Without Cookies

Expert Talk: Commercial Awareness

Managerial Marketing in the Real World

Mastering Sales Fears

Must-Have Content for Your Business Website

Negotiate at home and abroad

Obtaining and Retaining Customers - Part I

Dealing with Difficult Clients

Transformational Sales Prospecting Strategies

Thrive After Five & Master Off-Hours Work

How to Build a Loyal Audience

Complex Negotiations

Stacking the Sales Pipeline

Market Research

Knowing What to Ask For Effective Networking

Productivity Hacks to Maximise Your Workday

Virtual Selling Success

Customer Care

Sales presentations that will win you the business

An Introduction to Sales

Marketing for the Non-Marketing Manager Part III

The Bullwhip Effect in Supply Chain Management

How to Set Up an Office at Home

Expert Talk: Marketing Basics

3 Different Management Styles and When To Use Them

Using Social Media for Personal Gain

Your Marketing Mindset

Storytelling in Business

The Making of A DIGITAL BLITZ

Amazon Prime

Verbal Acuity: Communication Impact on Career

Sales Presentation Techniques

B2B Startup Marketing

B2C Ecommerce

How to Write a Marketing Plan

Success in Selling: A Light-Hearted Guide, Part II

Questions that will win you the sale

Getting Past Gatekeepers

Virtual Engagement for Successful Sales

Marketing Channels for Your Campaign

On-Page SEO that You Can Do Yourself

A Guide to Using Touchpoints in Marketing

Get your audience to read your posts TO THE END

Going On a Sales Date To Win Over Customers

Managing Customer Experience in the Networked Age

Attaining Success with the New Customer

Content Marketing for Small Businesses

Foundations of International Trade

Affiliate Marketing

What’s Growth Hacking?

The 5 Keys to Managing Sales Performance

Performance Improvement Plan

Using Fast Thinking in Business

Public Relations in the XXI Century

Guiding Principles of Selling

Internet Marketing Strategies For Your Business

Software as a Service (SaaS)

How to Sell with a Genuine Human Approach

Explaining Marketing to Grank, an Alien

Your Customer Journey

A Human Centred Design Approach for Sales

Leadership: How to Negotiate

Empathetic Artificial Intelligence

B2B Digital Marketing

Why Creative Expression is Worth Investing in?

Virtual Selling

Internal Marketing

Being Genuine with Yourself and Customers

Preparing for Cold Calls

Expert Talk: Customer Retention, #1 Growth Hack

How to Sell When Times are Tough

Look Before you Leap

Understanding Buyers

Expert Talk: Body Language

Consultative Selling Skills

Obtaining and Retaining Customers - Part II

Marketing: Psychology Behind Profit

Introduction to the Service Supply Chain

The first 5 minutes of a sales call – what to do

Why People Buy

The 5 Critical Sales Management Focus Areas

Write Amazing Headlines to Delight Your Audience

Handling Objections

Expert Talk: 3 Questions Every Brand Must Answer

Expert Talk: Commercial Storytelling

Telephone Selling with Integrity

Expert Talk: Sell your Business with Storytelling

Handling Objections in Sales

Successful Prospecting in Sales

TAKE AIM at B2B Sales Success – Abridged

How to Sell Virtually

Cognitive Selling

After the Sales Call

Practical PR

Content Creation: Fast & Easy Is A Slippery Slope

Marketing for the Non-Marketing Manager Part IV

Neomarketing

Authenticity in Business

How to successfully start your own podcast! (5/6)

How Salespeople Stay Productive Working from Home

Marketing: Everything You Need to Know

Creativity, Brand Narrative & the Power of Story

Your Meaningful Work

Take a Deep Breath…We Got This

The Science of Sales

Summiting Sales

How to Make Marketing Fun

Audiobook: Preparing for Uniqueness

Demystifying Marketing

Why Payments are Critical to a Marketing Strategy

Pitch like a Pro

Be Your Customer’s Decision-Coach

Why Many Sales Managers Fail

Working Capital and Strategic Debtor Management

Employee Empowerment is doomed, unless…

How to make your profile WORTH staying on

The Means to the End

How to Build a Lead Generation Engine

Essentials of Marketing Research

How to successfully start your own podcast! (1/6)

Beautiful Blogs

How to Reduce NO SHOWS from Virtual Sales Meetings

The Subscription Movement

Expert Talk: Marketing Research and Analysis

Preparing for the Sale

Influencer Marketing Strategies

Boost Your Profile In Print

7 Behaviours of Highly Effective Sales Managers

Making PPC Marketing Profitable

Brand Development and Storytelling

Why Consistency Matters in Your Marketing Approach

How to Name Your Brand

B2B Sales

Effective Marketing

Will AI Replace the Sales Rep

Sales for Engineering Companies

In Focus: Employer Branding at Albert Heijn

Market Research – Glass Half-full or Half-empty?

How to successfully start your own podcast! (4/6)

Transforming Your Underperforming Sales Team

Removing Limiting Beliefs to Excel in Sales

How to Talk to Print Journalists

Being a Natural Born Seller

Customer Care or Nightmare!

Pitching - Frequently Asked Questions

Building a Professional Reputation Using LinkedIn

Boost your Sales Conversion

Powerful Strategies for Sales Success

Your Sales Strategy

Words that Sell

How to Conduct Great Virtual Sales Meetings

Finding Post-Covid Brand Trends

Increase Your Brand Visibility

Fighting The Scary Monsters of Sales Prospecting

From Guesswork to Gold: Explore Your Target Market

Death and Rebirth of Customer Centric Marketing

Pitch to Win Buy-in for Your Projects and Ideas

Negotiating Sales

How to successfully start your own podcast! (2/6)

How to successfully start your own podcast! (3/6)

Engage a Growing Network with “Friendly Follow Up”

Seven Ways to Build Trust into The Sales Process

Your MarTech Stack

In Focus: What Does Your Company Brand Stand For?

Sales Fails and How To Fix Them

B2B Selling Skills

Unseen

Removing the Competition

Rapport & Influence: Sales Secrets

Send Better Emails, Make More Money

How to Structure your Pitch

How to Use Video like a Leader

10 Selling Habits To Change For Better Results

How to Develop Your Sales team

How to Build Sales Confidence

14 Reasons Why You Did Not Close the Sale

8 Steps to Building Meaningful Connections

Effective Ways to Communicate With Customers

How to successfully start your own podcast! (6/6)

How to Network Without Overstuffing Your Calendar

Essentials of Marketing Research: Part I

Succeeding in Sales

The Sales Cycle for Veterans and Novices

Power Up Your Sales Culture In 30 Mins

Using Emotion in Sales

Naked Prospecting

Expert Talk: Product Marketing

The 3 Critical Discovery Questions

Sales by Numbers

Using LinkedIn as a Business Tool

Rethinking Your Sales Force Org Structure

Audiobook: 50 Ways To Lead Your Sales Team

Expert Talk: Effective Job Seeking

How To Meet Anyone By Hosting a Simple Podcast

Overcome Objections & Close the Sale

Mini-Goals In Sales: Steps To Success

How to Manage Your Remote Sales Team

Getting Started with Podcasting for Business

Making Sales Performance Great

Selling Demystified

Building a Professional Network Using LinkedIn

Why the “Discovery Phase” is Key to Closing Sales

Find Great Business Marketing Software Every Time

Keep Moving: Crisis Marketing

Expert Talk: E-Commerce Marketing

PASSTA: It's the New Take on SPIN Selling

Consumer Behaviors Affecting Business' Marketing

Grow Your Customers with Cross-Selling Techniques

Buyer behaviour

Controlling The Sale

Your Business Model

Mastering the Sales Cycle

Effective Sales Meetings

Preparation & Mindset

The Best Apps to Use to Sell Virtually

How to Lead Your Sales Team

Essentials of Marketing Research: Part II

E-Commerce and Maximizing Your Online Sales

The CARE Factor Fix™

How to Beat your Pitching Nerves

The Power of Conjoint Analysis

Media and Cultural Theory

Facilitating Effective Sales Meetings

How to Penetrate A Sales Market in 90 Days

Making Sure You Use Negativity Positively to Grow

What is a Pitch

10 Ways To Boost Your Sales Confidence

In Focus: Building a Brand with Content Marketing

The Naked Buyer

Introduction to Naming a New Brand

Matching Your Selling to Your Customers' Buying

Email Marketing: Increase Visibility & Conversions

Pharmaceutical Selling

I Am Not Your Sales GURU

Choosing the Right Recruiter

In Focus: Lessons from the SAP Sales Academy

Craft Narratives That Sell

Virtual Selling: Making it Work for You!

How to Make Your Content Marketing Work

How to plan and prepare for sales success

Professionally Helping People to Buy from You III

Re-engaging Prospects Through Email

Expert Talk: Content Marketing and Authenticity

Sales Confidence 101

Maximize Your Sales Success

Network Above Your League with Podcasting

Look at Being Different in Your Industry

Ghosting in Work & Business and Long-Term Effects

Sales Alchemy: Turn Cold Calls into GOLD Calls

How to Maximise Your Juiciest Content

Working Capital and Debtor Management: Exercises

Motivating Salespeople To Their Success

Expert Talk: Ace the Sale!

Micro Talk: Getting Back to B2C

Professionally Helping People to Buy from You I

Marketing Automation Basic to Advanced Integration

Gaining an Unfair Advantage

Pre-Call Planning Pharmaceutical Selling

Telesales

The 90 Minute Marketing Plan

Managing Difficult Salespeople

Booking Meetings over the Phone

The Pitch Canvas

Your Future Marketing

Better Your Sales With This One Tip

How To Get Out Of A Sales Slump

Professionally Helping People to Buy from You II

Expert Talk: Weight Watcher's Rebrand to WW

Consumer Behaviour and PR

Berliner Balanced Scorecard: Customer Perspective

Price: The Deadliest Sales Objection

Strategic Analysis of Supply Chain Design

Managing Salespeople Made Easier with KPIs

Essentials of Marketing Research: Exercises

Berliner Balanced Scorecard: Employee Perspective

Strategy, Marketing Plans and Small Organisations

D and I Focus: Agility and Sales Organizations

Web 2.0 and Social Media

Going to the Sales Gym to Improve Your Performance

Marketing Communications

Consumer Psychology for the 21st Century

Body Language in Sales

5 Techniques For Managing Sales People

Sales Resilience