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Marketing & Sales

Content Marketing
Customer Service
Marketing
Sales
Handling Objections
Power BI for Everyday Users
AI Fundamentals
Customer Service Best Practices
Master your Sales Technique
Emotional Intelligence in Sales
An Introduction to Business Research Methods
Personal Brand Messaging
3 Different Management Styles and When To Use Them
Motivational Mindset
Agile is Dead? Long Live Agile!
Personal Branding
Handling Customer Objections
Effective Ways to Close Deals & Win More Business
How to Name Your Brand
Sales Resilience
Fundamentals of Data Visualization
Proposal Power
AI-Driven Personalization
How to Create and Write Nuggets of Content Gold
Creating and Selling the Customer Experience
High-impact interpersonal skills
Dealing with Difficult Clients
Fundamentals of communication, P.R. and leadership
In Focus: Strategic Target Setting
Storytelling in Business
How to Use AI for Peak Sales Performance
Empathetic Artificial Intelligence
12 Smart Practices to Improve Marketing and Sales
Customer service
Working with Uncertainty
The Experts Teach: Customer Care
Influencing and Persuasion skills
Essentials of Marketing Research
Send Better Emails, Make More Money
Understanding your Customers
Expert Talk: Customer Retention, #1 Growth Hack
Winning Over Tough Clients with Ease
Customer Care
Mastering Sales Fears
Write Amazing Headlines to Delight Your Audience
A Human Centred Design Approach for Sales
Digital Marketing Handbook (Vol 3)
Productivity Hacks to Maximise Your Workday
Digital Marketing Handbook (Vol 1)
Attaining Success with the New Customer
How to successfully start your own podcast! (2/6)
Powerful Online Communication
Email Marketing
Networking with Purpose
Strategic Marketing
Channel Management
Foundations of International Trade
Grow Your Customers with Cross-Selling Techniques
How to Build Your Personal Brand
Manage Your Pipeline To Manage Success
Pitch like a Pro
Listening in the Digital Age
Sell Through Storytelling
Closing the Sale
Basic Selling Skills
Mastering the Art of Face to Face Customer Service
How to successfully start your own podcast! (1/6)
The Secrets to Master a Customer-Centric Strategy
Ten Tips to Win Your Next Pitch
Simple Easy Elevator Pitch
Sales Planning
Success in Selling: A Light-Hearted Guide, Part I
Managing Negotiation
How to Handle Price Negotiation
Artificial Intelligence in Digital Marketing
Complex Negotiations
Effective Ways to Communicate With Customers
From Assistant to Advisor
How to Penetrate A Sales Market in 90 Days
Digital Marketing Handbook (Vol 2)
Performance Improvement Plan
Berliner Balanced Scorecard: Customer Perspective
Commercial Awareness for Managers
Beautiful Blogs
Must-Have Content for Your Business Website
The Business of Writing Blogs
In Focus: Lessons from the SAP Sales Academy
100 Low-Cost Ways to Promote your Business
Social Selling
Discover the Brand You Already Have
Why People Buy
Managing Salespeople Made Easier with KPIs
In Focus: Building a Brand with Content Marketing
The Foundations of a Personal Branding Strategy
Leadership: How to Network
Virtual Engagement for Successful Sales
Being a Natural Born Seller
Craft Narratives That Sell
Six Ways for More Mindful Social Media Use
How to Make Your Content Marketing Work
Effective Negotiation
Selling Demystified
Is The Customer Really Always Right?
Demystifying Marketing
How to Talk to Print Journalists
Matching Your Selling to Your Customers' Buying
Preparing for Cold Calls
Transforming Your Underperforming Sales Team
Preparing for the Sale
Don't Say Yes to EVERYONE
What Do I Do With All This Data?
Your Business Model
Effective Use of Metrics in Sales Management
How to successfully start your own podcast! (5/6)
Amazon Prime
Take a Deep Breath…We Got This
How to Structure your Pitch
Winning over Difficult Clients
Are You a Sales Manager or a Sales Leader
Choosing the Right Recruiter
Understanding Your Buyers
Why Payments are Critical to a Marketing Strategy
Going On a Sales Date To Win Over Customers
The Science of Sales
How to Reduce NO SHOWS from Virtual Sales Meetings
Sales Fails and How To Fix Them
Why Creative Expression is Worth Investing in?
Explaining Marketing to Grank, an Alien
The Pitch Canvas
Handling Objections at Each Stage of the Process
Marketing: Everything You Need to Know
How to Sell with a Genuine Human Approach
Mastering Sales Conversations
Consumer Psychology for the 21st Century
Obtaining and Retaining Customers - Part I
Pharmaceutical Selling
Negotiating Sales
Practical PR
How to sell your value and your price
Cool It!
Sales Presentation Techniques
Market Research
Sales Effectiveness
Managing Customer Experience in the Networked Age
How to Set Up an Office at Home
Keep Moving: Empathy and Growth Mindset
Effective Marketing
Buyer behaviour
Virtual Sales Presentations
Decoding Buyer Behavior
The 5 Critical Sales Management Focus Areas
Handling Objections in Sales
Marketing for the Non-Marketing Manager Part II
Search Engine Advertising
Media and Cultural Theory
Content Marketing for Small Businesses
Finding Post-Covid Brand Trends
Marketing for the Non-Marketing Manager Part III
Managerial Marketing in the Real World
Branding through Logos
B2B Selling Skills
Internet Marketing Strategies For Your Business
Successful Prospecting in Sales
How Salespeople Stay Productive Working from Home
Virtual Selling: Making it Work for You!
Your Marketing Strategy
Marketing Automation Basic to Advanced Integration
How to Conduct Great Virtual Sales Meetings
A to Z of How to Grow Your Small Business Online
B2B Digital Marketing
TAKE AIM at B2B Sales Success – Abridged
Motivating Salespeople To Their Success
Your Sales Strategy
Marketing: Psychology Behind Profit
The CARE Factor Fix™
A guide to Content Marketing
Telesales
PASSTA: It's the New Take on SPIN Selling
Using storytelling in sales with Clare Cui
Berliner Balanced Scorecard: Employee Perspective
Making Customer Service Count
Using Net Promoter Scores for Events
Get your audience to read your posts TO THE END
Increase Your Brand Visibility
Making PPC Marketing Profitable
Leadership: How to Negotiate
Your Meaningful Work
Pitching Successfully to Customers
Fighting The Scary Monsters of Sales Prospecting
From pushy to natural promotion with Heather Sager
Mastering Sales Principles
Virtual Selling
Marketing Essentials for Small Business
Digital Marketing Without Cookies
Building a Professional LinkedIn Profile
7 Behaviours of Highly Effective Sales Managers
How to Reach an Agreement
Using LinkedIn as a Business Tool
The Subscription Movement
Your Marketing Tactics
Email Marketing: Increase Visibility & Conversions
The 3 Critical Discovery Questions
Building a Professional Reputation Using LinkedIn
Marketing for the Non-Marketing Manager Part I
How to successfully start your own podcast! (4/6)
Don’t be a Son of a PITCH
Pitching - Frequently Asked Questions
How to Build Sales Confidence
Be Your Customer’s Decision-Coach
Business Digitalization
Better Your Sales With This One Tip
B2B Startup Marketing
Prospecting and Gaining Referrals
How to Build a Loyal Audience
10 Ways To Boost Your Sales Confidence
Sales Success Blueprint
Power Up Your Sales Culture In 30 Mins
Cognitive Selling
Expert Talk: Attract Clients with Authenticity
In Focus: the Future of Recruitment
SMART Marketing Strategy: Align Actions with Goals
How to Sell Virtually Part 1
Working Capital and Strategic Debtor Management
Obtaining and Retaining Customers - Part II
Working Capital and Debtor Management: Exercises
Web 2.0 and Social Media
An Introduction to Sales
How to Develop Your Sales team
Effective Sales Meetings
What is a Pitch
Death and Rebirth of Customer Centric Marketing
Market Research – Glass Half-full or Half-empty?
Mini-Goals In Sales: Steps To Success
Getting Started with Podcasting for Business
Marketing Automation & Integration
Managing Your Personal Brand Presence
Business Success: Aligning Strategy and Strengths
Boost your Sales Conversion
Verbal Acuity: Communication Impact on Career
How to Turn Customers into Fans
Lead Generation - A Primer
Employee Empowerment is doomed, unless…
Keep Moving: Crisis Marketing
How To Get Out Of A Sales Slump
Sales by Numbers
Build Your Unique Value Story and Stand Out
Your Marketing Mindset
Software as a Service (SaaS)
Creating and Maintaining Sales Excellence
Managing Difficult Customers
Making Sure You Use Negativity Positively to Grow
How to make your profile WORTH staying on
In Focus: Power of Improvisation in Business
Succeeding in Sales
Find Great Business Marketing Software Every Time
Managing Difficult Salespeople
Mastering the Sales Mindset
Your Brand, Your Treasure
Building Your Confidence in Sales
Virtual Selling Success
Brand Development and Storytelling
The first 5 minutes of a sales call – what to do
Your PR Strategy
Removing the Competition
Making a Mark in the Media
Creativity, Brand Narrative & the Power of Story
Affiliate Marketing
Expert Talk: Weight Watcher's Rebrand to WW
Network Above Your League with Podcasting
Content Creation: Fast & Easy Is A Slippery Slope
How to plan and prepare for sales success
Introduction to E-Commerce
How to Maximise Your Juiciest Content
On-Page SEO that You Can Do Yourself
Getting Past Gatekeepers
Overcome Objections & Close the Sale
Maximize Your Sales Success
Your MarTech Stack
Prospecting and Following up
How to Make Marketing Fun
Rethinking Your Sales Force Org Structure
Setting and Selling Price
Introduction to Naming a New Brand
Expert Talk: How to Implement Agile
B2C Ecommerce
Working from Home as a Recruitment Consultant
Content Marketing
Strong Sales Presentations
Strategic Debtor Management and Terms of Sale
Essentials of Marketing Research: Exercises
Business Blogs
Customer Service
Consumer Behaviour and PR
Digital Marketing: What You’re Told & Sold
Digital Marketing Handbook (Vol 4)
How to Sell Virtually
Why the “Discovery Phase” is Key to Closing Sales
Effortless Email Networking
Social Media Success
The Power of Conjoint Analysis
Re-engaging Prospects Through Email
The 5 Keys to Managing Sales Performance
Expert Talk: 3 Questions Every Brand Must Answer
The Means to the End
How to Build a Lead Generation Engine
Negotiation Tactics for Optimal Purchasing Deals
Unseen
Personal Branding is a Key Skill
Sales presentations that will win you the business
Negotiation Skills
Public Relations in the XXI Century
Mastering the Sales Interaction
Reinforcing your Sales Case
How to close the sale successfully
How to Lead Your Sales Team
D and I Focus: Agility and Sales Organizations
Controlling the Sale
10 Selling Habits To Change For Better Results
Writing Non-Fiction Books
Transformational Sales Prospecting Strategies
How to Beat your Pitching Nerves
Ghosting in Work & Business and Long-Term Effects
E-Commerce and the Future of Business
How to Grow Your Virtual Network
Gaining an Unfair Advantage
Boost Your Profile In Print
Why a Mentor is Vital in Business
Look Before you Leap
Social Media for Lead Gen
Promote Yourself
Body Language in Sales
Expert Talk: Sell your Business with Storytelling
From Guesswork to Gold: Explore Your Target Market
How to successfully start your own podcast! (3/6)
Telephone Selling with Integrity
Sales Emails That Prospects Will Actually Read
Resilience in Customer Service
How to Stand Out
Thrive After Five & Master Off-Hours Work
How to speak up to create change with VP Wright
Social Media Secrets: Write to Ignite Interest
The 90 Minute Marketing Plan
Professionally Helping People to Buy from You II
Using Social Media for Personal Gain
Sales Alchemy: Turn Cold Calls into GOLD Calls
Essentials of Marketing Research: Part I
Essentials of Marketing Research: Part II
How to Build a Subscription Movement
The Four Faces of Marketing
The Naked Buyer
Internet Marketing
Developing an Internet Marketing Strategy
Marketing Communications
Strategy, Marketing Plans and Small Organisations
Customer Care or Nightmare!
Negotiate at home and abroad
Summiting Sales
Vive la Difference
How to Manage Your Remote Sales Team
Rapport & Influence: Sales Secrets
The Bullwhip Effect in Supply Chain Management
Your Future Marketing
Look at Being Different in Your Industry
Going to the Sales Gym to Improve Your Performance
Professionally Helping People to Buy from You III
Professionally Helping People to Buy from You I
Changing your Sales Mindset
Marketing & Sales Alignment
In Focus: Employer Branding at Albert Heijn
Making Sales Performance Great
After the Sales Call
How To Meet Anyone By Hosting a Simple Podcast
The Best Apps to Use to Sell Virtually
White paper: Learning Content Strategy
Engage a Growing Network with “Friendly Follow Up”
Using Emotion in Sales
Consumer Behaviors Affecting Business' Marketing
I Am Not Your Sales GURU
Will AI Replace the Sales Rep
Thoughtful Persuasion
Creating Engaging Virtual Events
Content Marketing: Further development areas
Ethical storytelling with Cassandra Le
Supercharge your Networking using LinkedIn
How to Sell When Times are Tough
Sales Confidence 101
A guide to Contemporary Data Driven Marketing
Neomarketing
Mastering the Sales Cycle
Sales for Engineering Companies
Influencer Marketing Strategies
Words that Sell
The Making of A DIGITAL BLITZ
5 Techniques For Managing Sales People
Pre-Call Planning Pharmaceutical Selling
Authenticity in Business
Discover your values, and others who share them
Pitch to Win Buy-in for Your Projects and Ideas
14 Reasons Why You Did Not Close the Sale
What’s Growth Hacking?
Controlling The Sale
Digital Marketing Handbook (Vol 5)
Your Customer Journey
Relationship Marketing in HR
Guiding Principles of Selling
Audiobook: 50 Ways To Lead Your Sales Team
Using Fast Thinking in Business
How to successfully start your own podcast! (6/6)
A Guide to Using Touchpoints in Marketing
Successful Selling in a Virtual World
Presentation Skills: Post-Presentation Tips
Advanced Strategic Pricing
Removing Limiting Beliefs to Excel in Sales
How to Write a Marketing Plan
Being Genuine with Yourself and Customers
In Focus: What Does Your Company Brand Stand For?
Booking Meetings over the Phone
Seven Ways to Build Trust into The Sales Process
Micro Talk: Getting Back to B2C
Marketing for the Non-Marketing Manager Part IV
Understanding Buyers
How to Use Video like a Leader
Why Consistency Matters in Your Marketing Approach
Questions that will win you the sale
Preparation & Mindset
Winning Pitches for Investors
Marketing Channels for Your Campaign
Success in Selling: A Light-Hearted Guide, Part II
Understanding Social Media
Naked Prospecting
Content Marketing: Implementation
The Sales Cycle for Veterans and Novices
First Steps in Selling
How to Network Without Overstuffing Your Calendar
Audiobook: Preparing for Uniqueness
Digital Marketing Handbook (Vol 6)
Facilitating Effective Sales Meetings
Introduction to the Service Supply Chain
Price: The Deadliest Sales Objection
How to Use Social Media for Work Efficiency
Building a Professional Network Using LinkedIn
Knowing What to Ask For Effective Networking
8 Steps to Building Meaningful Connections
Why Many Sales Managers Fail
Consultative Selling Skills
50 Ways to lead your sales team
Strategic Analysis of Supply Chain Design
Powerful Strategies for Sales Success