Customer Service

Empathetic Artificial Intelligence

Going On a Sales Date To Win Over Customers

Effective Ways to Close Deals & Win More Business

Is The Customer Really Always Right?

Don't Say Yes to EVERYONE

Performance Improvement Plan

Cool It!

Keep Moving: Empathy and Growth Mindset

Dealing with Difficult Clients

Expert Talk: Attract Clients with Authenticity

The 3 Critical Discovery Questions

Obtaining and Retaining Customers - Part II

Customer service

Grow Your Customers with Cross-Selling Techniques

Customer Service Imperatives

Setting and Selling Price

Mini-Goals In Sales: Steps To Success

Managing Difficult Customers

The Experts Teach: Customer Care

Resilience in Customer Service

Mastering the Art of Face to Face Customer Service

Customer Care or Nightmare!

Going to the Sales Gym to Improve Your Performance

Price: The Deadliest Sales Objection

Creating and Selling the Customer Experience

Seven Ways to Build Trust into The Sales Process

Customer Care

Being Genuine with Yourself and Customers

Expert Talk: Customer Retention, #1 Growth Hack