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AI Fundamentals
Empathetic Artificial Intelligence
Customer service
Creating and Selling the Customer Experience
Effective Ways to Close Deals & Win More Business
The Experts Teach: Customer Care
Mastering the Art of Face to Face Customer Service
Dealing with Difficult Clients
Expert Talk: Customer Retention, #1 Growth Hack
Cool It!
Sales Resilience
Managing Difficult Customers
Customer Care or Nightmare!
Customer Care
Is The Customer Really Always Right?
Going On a Sales Date To Win Over Customers
Don't Say Yes to EVERYONE
Performance Improvement Plan
Keep Moving: Empathy and Growth Mindset
Expert Talk: Attract Clients with Authenticity
The 3 Critical Discovery Questions
Obtaining and Retaining Customers - Part II
Setting and Selling Price
Grow Your Customers with Cross-Selling Techniques
Mini-Goals In Sales: Steps To Success
Resilience in Customer Service
Being Genuine with Yourself and Customers
Going to the Sales Gym to Improve Your Performance
Seven Ways to Build Trust into The Sales Process
Price: The Deadliest Sales Objection