Customer Service

AI Fundamentals

Effective Ways to Close Deals & Win More Business

Customer Service Imperatives

Empathetic Artificial Intelligence

The 3 Critical Discovery Questions

Mastering the Art of Face to Face Customer Service

Is The Customer Really Always Right?

Managing Difficult Customers

Customer service

Keep Moving: Empathy and Growth Mindset

Performance Improvement Plan

Dealing with Difficult Clients

Cool It!

Don't Say Yes to EVERYONE

Setting and Selling Price

Going On a Sales Date To Win Over Customers

Resilience in Customer Service

The Experts Teach: Customer Care

Customer Care or Nightmare!

Customer Care

Expert Talk: Customer Retention, #1 Growth Hack

Obtaining and Retaining Customers - Part II

Creating and Selling the Customer Experience

Grow Your Customers with Cross-Selling Techniques

Mini-Goals In Sales: Steps To Success

Expert Talk: Attract Clients with Authenticity

Going to the Sales Gym to Improve Your Performance

Seven Ways to Build Trust into The Sales Process

Price: The Deadliest Sales Objection

Being Genuine with Yourself and Customers