Successful Selling in a Virtual World

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45 pages
Language:
 en
Virtual Selling is here to stay, and we must master it to retain our relevance in the new normal. This e-book identifies the key skills needed to be successful.
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About the author

Since 2001 we have delivered training in over 23 different countries to over 7,500 organisations in hundreds of different industries and have helped to develop over 200,000 staff.

Face to face, blended or online – we

Description
Content

Virtual selling cannot be ignored. We need to embrace the opportunities it offers to blend it successfully with our face-to-face skills
In this e-book, you will:

  • Learn how and why virtual selling is vital in this post-COVID world
  • Discover how to make virtual selling a key part of your sales armoury
  • See how you can blend virtual and face-to-face selling for successful results
  • Learn how to use virtual technology to make you stand out in a crowded market- place
  • Enhance your personal brand through virtual means
Without developing these key skills, you could be left behind by those who do. This e-book will show you how.

About the author

Since 2001 we have delivered training in over 23 different countries to over 7,500 organisations in hundreds of different industries and have helped to develop over 200,000 staff.

Face to face, blended or online – we provide a wide range of management, leadership development and sales effectiveness programmes that will enable your staff to maximise their potential by gaining or refining their skills.

We believe that training should be fun, highly interactive and provide “real world” practical techniques and methods that you can use back in the office – and that’s exactly what we provide.


  • About the author
  1. Introduction – How the world has changed in an instant – Or has it?
    1. What is meant by ‘Virtual’?
  2. Sales Communication Approaches
    1. Synchronous and Asynchronous Directions
  3. The skillsets of the successful virtual salesperson
    1. How do they differ from face-to-face skillsets?
    2. How do we develop them?
  4. Amalgamating your approaches
    1. How face-to-face and virtual selling can exist in the same world
  5. Using the right technology
    1. Collaborating your Account management and virtual sales patterns
    2. Technical components of virtual sales calls
    3. Presenting virtually
    4. Making the video call come alive
  6. Telephone sales calls
    1. Prospecting in the new normal
    2. Dealing with objections
  7. Email in the virtual world
    1. The rules of email marketing
    2. Making your emails grab attention, build interest and create desire
  8. Building your social media presence
    1. Cutting through all the noise to make yourself heard
    2. Developing your personal on-line brand
  9. How to become proficient in a virtual world
  10. Conclusion
  11. References