Libros de habilidades de comunicación
No se puede negar: las habilidades de comunicación son esenciales en todos los aspectos de los negocios. Nuestros eBooks gratuitos de comunicación te ayudarán a mejorar tus habilidades, ya te enfrentes a una o a mil personas.
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I Still Can’t Speak English
Read how you can finally learn to speak English quickly by curating your own free and hugely effective social learning and social media English course.
Cómo aumentar la eficacia de la capacitación
No importa si es un orador público, un capacitador empresarial, un educador independiente, un profesor o un gerente, este libro tendrá lo que usted está buscando.
Business Communication
This book highlights the importance of business communication in its various forms and outlines methods to ensure effective communications at all levels.
Oratoria para tímidos
Este libro pone la lupa a los procesos de la timidez y el miedo escénico. Aporta recursos y técnicas explicados con anécdotas reales para alcanzar más dominio y disfrute en las exposiciones al público
Cómo delegar de forma eficaz
Existen diez reglas que todo gerente exitoso debe conocer y aplicar a fin de garantizar que cada tarea que delegue motive a los miembros de su equipo. Este libro electrónico explica esas diez reglas.
Cómo dirigir una reunión
Este libro electrónico explica cómo dirigir de forma eficaz una reunión a fin de garantizar que sus reuniones sean productivas y populares.
Cómo elaborar el orden del día
Este libro electrónico explica cómo un orden del día bien elaborado puede ayudar a que una reunión no pierda el rumbo y a que las personas que asistan lleguen bien preparadas a la reunión.
Guía práctica de introducción al feedback
Esta guía es una introducción a una técnica de feedback, práctica y sencilla de aplicar, que te ayudará a mejorar tanto tus resultados profesionales como la relación con tu equipo de trabajo.
Una chispa de luz para cada día
Conociendo las leyes espirituales y aplicándolas, nuestra vida mejora en todos los aspectos, en este libro se tratan temas: de pareja, de amistad, familiares, laborales.
Icebreakers
Originally, an icebreaker was used at the start of a training course to “break the ice” between people who were out of their normal workplace environment and perhaps feeling nervous and apprehensive.
Soft Skills
This book provides practical guidelines to develop soft skills in order to shape up the overall personality. It will be of use to all - particularly final year graduate/post-graduate students.
«Protocollum»
Protocolo y comunicación son dos elementos fundamentales que tenemos que tener en cuenta dentro del ámbito empresarial para que nuestro mensaje, tanto interno como externo, comunique correctamente.
Effective Communication Skills
This textbook introduces the reader to what being an outstanding communicator is all about.
Digital Thinking and Mobile Teaching
This book includes case study examples from elementary, secondary and post secondary settings to assist readers in applying the book’s concepts in a concrete fashion.
Conferencias telefónicas efectivas
Este eBook explica cómo superar los problemas asociados a las conferencias telefónicas y cómo convertirlas en herramientas eficaces de comunicación.
Visual Notetaking
Visual notetaking describes the process of converting what you see, think and hear into images and words. This holistic approach will have you creating visually stunning and engaging notes.
La redacción institucional en Internet
En este manual de redacción institucional, el lector hallará las herramientas básicas para producir textos correctos desde el punto de vista gramatical, pero, además, consejos útiles para mejorar sus
Influencing and Persuasion skills
Being able to influence and persuade others to get them to do what you want them to do is a key skill not only in business but in life as a whole!
How to Give & Receive Feedback
A highly practical “how to” guide on how to give and receive feedback, within a surprisingly original forward perspective about talent development in the 4th Industrial Revolution Era.
Negotiation & Assertiveness
Practicing good negotiation and Assertiveness skills is the sign of a good manager. Managers spend a significant proportion of their time negotiating with stakeholders. Assertive managers know their
Dealing with Conflict and Complaints
Not many people like to deal with conflict, do you? Perhaps it’s the difference of opinion or if someone is getting aggressive towards you, but it’s not a pleasant experience.
Advanced Communication Skills
Are you looking to take your communication skills onto the next level? Then this eBook is the right choice for you.
Lift off Agile teams – Team Transformation Process
This book contains a set of tools and techniques to help Scrum Masters, facilitators, Agile Coaches and Agile practitioners to lift off Agile teams.
Strategic Communications in the Digital Age
Is it possible to fully avoid the Internet these days? Is it possible to hide ourselves, our privacy and our lives from digital communications?
Your Boss: Sorted!
An antidote to discontentedly putting up with things, the book can be your first step to a better future.
Networking
Sound networking abilities are essential in a knowledge-based society. In consequence, people with broad and effective networks are usually both successful and in demand.
Using Social Media for Personal Gain
This book will introduce you to the main forms of social media and to use the tools in the most time efficient way possible to communicate with others and promote your personal brand.
Introduction to Customer Journey Mapping
Customer Journey Maps are paramount for successful customer-centric business optimisation. This eBook gives you practical tools to get your journey mapping started.
Cool It!
Do you: · Have to manage emotional and volatile staff? · Have to deal with angry customers?
How to deal with your manager
This book is an attempt to give an insight into the behaviour of managers, and provides guidelines how to understand the role of your manager so that you may deal with him/her to your advantage.
There’s no “I” in TEAM
Wherever you work, it's almost certain that you'll be part of a team. The ability to work as an effective team member is something all employers look for in their staff.
Communication Skills
This e-book offers you a number of insights and hints how to improve your communication skills.
Working with Uncertainty
This book provides a catalyst to a process that can make a positive difference and take you forward.
How to increase the effectiveness of your training
Whether you are a public speaker, corporate trainer, freelance workshop leader, teacher or manager, there is something for you in this book.
Conscious body language
”Life is hard”. How many times have we heard that? What if right now, being on “Technology’s cutting edge” is making it even harder and sharper?
High-impact interpersonal skills
This e-book explores how leaders can develop the high-impact inter-personal skills which will make them both more effective and more successful.
How to Effectively Communicate
Want to create an open and honest communication environment for you and your team? This eBook explains how to use the basic principles of communication to achieve this whatever the situation.
Essential Communication Secrets!
- Are you a Manager who is sometimes lost for words? - Are there times when you actually say the wrong thing and make a difficult situation worse?
Internal Communication Management
Why is internal communication important and what are the advantages that it can determine for an organization?
Interpersonal Relationships & Communications
Practising good interpersonal and communications skills is the sign of a good manager.
Understanding Social Media
Social Media is the buzz about town. Almost everyone with internet access is using social media in some form or the other.
Communication in the CSR Context
This book is an attempt to shed light on the communication process in the CSR context and to establish the link between the communication tools to be used and the engagement process to be developed.
Effective Conference Calls
This eBook explains how to overcome the problems associated with conference calls and make them effective forms of communication.
Setting an Agenda
This eBook explains how a well-written agenda will keep your meeting on track and ensure that attendees are properly prepared.
Navigating Conversations in the Workplace
The "Me, My Team and The Organization" model is a practitioner’s proposal for improved communication. It invites readers to look at communication through the eyes of the individual at work.
Interpersonal Skills For Entrepreneurs
This book aims to help you improve the way you relate to others in order to cultivate a reputation as a reliable partner.
Business Communication
The book also explores tactics the reader can utilize in common internal and external communication efforts in business.
Aligning Your Business to Customer Journeys
This book is the second part of series. It deepens your knowledge on how to map customer journeys and add crucial details, such as customer emotions.
Powerful online communication
This book is about how to manage your online reputation and how to become the first thing in your stakeholder's mind.
Agile Teams - Improvement Tools and Exercises
This book contains a set of tools and techniques to help Scrum Masters, facilitators, Agile Coaches and Agile practitioners to help Agile teams improve continuously.
Communicating with Technology
This book is designed to introduce readers to the communication process and the competencies required to communicate digitally in professional settings.
Communicating With Empathy
A review of the fundamentals of communication and how using and displaying an understanding of others helps make it effective.
Your ultimate guide to questioning & listening
What would happen if the questions you asked were better constructed & response driven? This guide examines the skills, tools & techniques needed to become a phenomenal interpersonal communicator.
How to ask for what you want at work
This book helps you to articulate your message and say “no” to taking on extra work; it shows you the way to delegate and ask for a pay rise or promotion.
The Art of Communicating
In this collection, you’ll find around 500 quotes on the theme of Communications.
What is Active Listening?
Effective managers are effective communicators. This is because they actively listen to all that others say. This eBook describes how to develop your ability to actively listen.
Risk and Crisis Communication
This e-book guides readers through the complexities affiliated with organizational risk identification, crisis management, ethical stakeholder engagement, and strategic communicative response.
Maximise your important business conversations
Explored from the perspective of team members as well as managers, this book provides practical advice about how to get more from some of the most important conversations you’ll have at work.
Starter Guide to Social Media
Are you looking to take advantage of social media for you or your business? With easy-to-understand introductions to all social networks such as Twitter, Facebook, LinkedIn etc. this book has it all!
Communicating Change
Packed with communication tips, this book will help you deliver business change projects faster and with less resistance, by showing you how to produce and execute a change communications strategy.
Hidden Communication Skills Revealed!
Stand out from the crowd by practising your hidden communications skills!
Digital Training @Work
This book focuses on improving organizational interactions and employee learning through communication strategies associated with effective digital training and development experiences.
Perspectives in Education
This book containing articles on various topics in the area of education is an attempt to shed light on various aspects of education and will be of interest to educators and educational administrators
Buena comunicación = Relaciones satisfactorias
Una buena comunicación favorece las relaciones interpersonales asi como las buenas relaciones redundan en una mejor comunicación. Este libro es una invitación a reflexionar sobre este tema.