Gestão de Recursos Humanos
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Dealing with Conflict and Complaints
Not many people like to deal with conflict, do you? Perhaps it’s the difference of opinion or if someone is getting aggressive towards you, but it’s not a pleasant experience.
Human Resource Management
This book is an attempt to provide an insight into the various elements which constitute Human Resource Management.
Meetings, Selection & Appraisal Interviews
Managers spend a good deal of time organizing meetings. They need to acquire effective meeting skills. A selection interview assesses a candidate’s suitability for a particular job. Performance app
Numerical Analysis in HRM
‘Numerical Analysis in HRM’ guides HRM students into effective quantitative research. This book describes how to tackle concepts like hypothesis testing, t-and z-tests, chi-square and ANOVA tests.
Recruitment and Selection
In this eBook, you’ll discover a wide range of skills and techniques that will help you master the selection process.
Corporate Wellness
This tool kit contains a methodology and questionnaires to support you in improving your workplace wellness.
Managing human resource learning for innovation
Managing human resource learning for innovation develops a systemic understanding of building innovative capabilities by organizing learning and utilizing human resource knowledge in firms.
Icebreakers
Originally, an icebreaker was used at the start of a training course to “break the ice” between people who were out of their normal workplace environment and perhaps feeling nervous and apprehensive.
The 4th Industrial Revolution & the Future of Jobs
Disruptive technologies have a huge impact on the future of work. Many jobs will become automated and a lot of new and very different jobs will be created. Are you ready for a new job or career?
Managing the Human Resource in the 21st century
This study guide provides an overview of the most important topics and current debates covered in Human Resource Management (HRM) field.
Staying Relevant in The Workplace
This eBook is written by the Global Chief Learning Officer at McKinsey & Co. In this book, he outlines 6 L&D practices for creating a continuous learning mindset in your company.
Applied Research in HRM
'Applied Research in HRM' guides HRM students them into effective qualitative research covering research objective, literature review, questionnaire design and presentation of findings.
Strategic Management of Human Capital
This book will give practical insights to help employers gain enduring competitive advantage in the global competition for talent.
21st Century Corporate Learning & Development
This eBook is written by the Global Chief Learning Officer at McKinsey. Read his thoughts on the newest practices in corporate learning & development.
How to deal with your manager
This book is an attempt to give an insight into the behaviour of managers, and provides guidelines how to understand the role of your manager so that you may deal with him/her to your advantage.
The Myths and Realities of Teamwork
The book focuses on the key milestones that mark a team’s journey to high performance, without being naïve to the challenges and the pitfalls; hence the title The Myths and Realities of Teamwork.
M&A Due Diligence
The effectiveness of the HR function is put at test in times of transformation, and mostly during mergers and acquisitions. This is a step-by-step guide to make the HR due diligence process simple.
Psychologically Safe Workplaces: Utopia Revisited
The book is a journey through human progress focusing on the construct of psychologically safe workplaces which has re-emerged recently.
Conquering UK Employment Law – Redundancy
This informative and easy to follow book, written for managers in small to medium sized companies, is packed with helpful advice and tips on both the law and the practical side of redundancy handling.
Training Skills
Training skills are essential in the modern business organisation. Instead of seeing training as a reward or punishment, today’s savvy businesses know that training is an absolutely vital function.
Understanding Personality Types
After reading this eBook, you will have the means to totally change the way you manage others.
The Experts Teach: Training Skills
In "The Experts Teach: Training Skills", we bring together 25 articles from the top experts on training and development.
Critical Touch Points of Recruitment
This book will help guide you through the hiring process, as well as provide you with tools, samples and more to help you make effective hiring decisions.
Internal Communication Management
Why is internal communication important and what are the advantages that it can determine for an organization?
The power of Initiative, Challenge and Enthusiasm
Engagement drives improvement and innovation, yet only 20% of the global workforce has it. To sustain engagement, this book offers the reader the concepts of ICE time and Co-created Vision.
The Experts Teach: Recruitment and Selection
In "The Experts Teach: Recruitment and Selection", we bring together 25 articles from the top experts on recruitment.
Counselling Skills
This eBook introduces you to the “counselling approach”, which is a managerial way of counselling staff.
Getting Redundancy Right
This book is a useful guide for those who are new to HR or managing teams.
Bridge the Gen-Y Gap
Bridge the Gen-Y Gap provides context, understanding and tips on how to work with Generation-Y. Leaders can benefit from the unique talents of this generations once they have better understanding.
High Impact Strategic HR
HR departments are being asked to "be more strategic" and help contribute to the bottom-line more than ever before. What does "being strategic" mean?
Handling Employee Complaints and Grievances
This book represents a comprehensive introduction to all aspects of handling employee grievances/complaints and is written to assist operational managers in handling, managing and responding to them.
Generational challenges in the workplace
We all know about some aspects of diversity – race, religion, gender and age are some of the common factors.
HR2025: Human Resource Management in the Future
In 2025 work as we know it will change EVEN MORE than it has in the previous 12 years. Those responsible for people powered performance in working life are Human Resource (HR) professionals.
Working with Humans
The Missing Manual for the Human Being, explains what motivates us and sets out a framework in which people will get on with each other, engage, perform well and be loyal to the company.
The Essentials of Workplace Investigation
The principles of what makes a best practice investigation are considered and explained, including the need for thoroughness, impartiality and consistency.
HR2025: The Future of Employee Engagement
This book exposes the paradox of a standardised approach to building an engagement workforce.
Employee engagement
Employee engagement is changing from a survey based one size fits all into part of strategy and organisational development and is becoming a critical success factor in employee/organisational success.
Running Effective Appraisals
The appraisal process, if conducted correctly, can have a really positive impact on the performance and ongoing development of your staff.
The Seven Deadly Sins of Employment
This book is a useful guide for those who are new to HR or managing teams.
Delegation and Empowerment
In this book, we’ll show you why the old industrial ways of managing no longer work.
Supervisory Skills
This book provides an insight into the role of a supervisor.
Administration Skills
Effective modern administration requires the development of multiple skills which should enable an administrator to lead a high-performance team.
Employer's guide to Recruitment
Recruiting the right people into an organisation is essential. If you have the wrong people in place, your business will under-perform.
Employers Guide to Family Friendly Flexibility
From 2002 onwards we have seen a significant increase in rights for families.
Building Bridges across Cultural Differences
This book discusses differences in cultural values and norms. Why do we feel challenged when interacting with culturally different people, and how can we improve the outcomes of such interactions?
Investigation Skills for Managers
This book is intended as a practical guide for managers in how to conduct an investigation.
What do HR People do?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
Intercultural mediation at work
How can mediation help in intercultural conflicts? This book proves mediation to be a powerful tool to assist us in overcoming differences more effectively.
Conquering UK Employment Law – Termination
This informative, easy to follow book, written for managers in small to medium firms, is packed with helpful advice and tips on both the law and the practical side of termination of employment.
Employee Wellbeing and Stress Management
This book helps to develop an understanding of stress, its causes, signs and symptoms, as well as the impact it can have on people personally and professionally.
Dealing with Chronic Mondayitis
This book is a useful guide for those who are new to HR or managing teams.
Tackling Workplace Investigations
Workplace investigations are often poorly executed.
Maximizing People Potential
Is working with, and through, people important to getting results? If so, the aptitudes and skills in this book should be of value to you.
Trauma Strikes When it Likes!
Any employee who has been involved in a traumatic incident may experience post-trauma stress. Find out what an organisation needs to do for the wellbeing of their staff in the aftermath of a crisis.
Transforming People Management
In the past 30 years, all major business functions apart from HR have been transformed by the introduction of new processes and systems.
Talent Management: A Focus on Excellence
Learn to integrate 21st Century Human Resources Management with Knowledge and Talent Management. This book covers the entire employee lifecycle, from attracting talent, to training and retaining them.
What Kind of World Do We Want?
HR2025: What Kind of World do we Want? challenges current orthodoxies about the role of HR. It argues that in order to make the world a better place collectively we must find the will to make it so.
HR 2025: The Future of Work – Managing People
This e-book considers the future of work and people management in particular. What will it be like to manage and lead in the year 2025?
Human Resources: A Practical Guide
A practical look at HR from two experienced HR generalists. Full of pragmatic advice and straightforward recommendations derived from their own careers, this book is a guide to doing good people stuff
The Essential Guide to Candidate Experience
Candidate experience is the journey from job application to employment. This guide will help HR professionals, recruitment practitioners to understand, create and measure great candidate experience.
How To Sack Employees
If you manage employees, from time to time discipline and dismissal will be an inevitable part of your work.
HR Management Controls of Duty of Care
This book complements the other five parts of Duty of Care (Governance and Operations Aspects, Principles and Methods, Plans and Policies of Duty of Care) and describes a number of HRM controls.
Disability discrimination in the workplace
The Disability Discrimination Act 1995, later replaced by The Equality Act 2010, introduced a range of rights and protections for disabled employees.
Managing Diversity
This book provides an introduction to the theory and practice of managing diversity (and Equal Employment Opportunities or EEO).
How to Employ Your First Employee
The real success of hiring your first employee lies in following the correct procedures, adhering to the requirements of legislation and taking action at an early stage.
Introducing: The Business of Inclusion
This book presents a radical and timely challenge to business leaders and HR Professionals who are focussed on the equality and diversity agenda.
What are Appraisal Meetings?
Need to know how to prepare for and conduct an appraisal meeting? This eBook gives you practical advice so that process is productive and stress free.
Office politics
For everyone working in an organisation this title offers valuable guidance to help you navigate successfully towards your objectives.
How to Improve your Workplace Wellness: Volume I
This is the first of the 3-volume practical book on managing and improving Workplace Wellness describing ‘The H4u Wellness Approach’ and all its aspects, principles and components.
Back Off!
Learn proven strategies on how to tackle workplace bullying and harassment. Discover why it thrives and the various types of overt and covert behaviours.
Training and Development
This book highlights the need for training and development of employees at all levels in various types of organizations, and also suggests methods for doing so.