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Meetings, Selection & Appraisal Interviews

People Skills for Managers

páginaprincipal.livro.por Samuel A. Malone
57
páginaprincipal.livro.idioma :  English
Managers spend a good deal of time organizing meetings. They need to acquire effective meeting skills. A selection interview assesses a candidate’s suitability for a particular job.
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Conteúdos
Descrição
  • Introduction 
  1. Meetings
    1. Types of Meetings
    2. Purpose of Meetings
    3. Three Elements of Meetings 
    4. Organising Effective Meetings 
    5. Avoid Meeting Pitfalls 
    6. Personal Attributes of a Good Chairman
    7. Essentials of a Good Meeting
    8. Summary 
    9. Five Steps to Improve Your Meeting Skills
  2. Selection Interview 
    1. Conducting Effective Interviews
    2. Errors during Interviews 
    3. Approaches to Selection Interviews
    4. Interviewing Skills
    5. Summary
    6. Five Steps to Improve Your Interviewing Skills
  3. Performance Appraisal 
    1. Purpose of Appraisal 
    2. Appraisal Interview
    3. Diagnosing Performance Problems 
    4. Characteristics of Good Appraisal Systems
    5. Problems with Appraisal
    6. Performance Potential Model
    7. Types of Bias
    8. Appraisal Skills
    9. Summary 
    10. Five Steps to Improve Your Appraisal Skills 
  • Acknowledgements
  • About the author
  • References and bibliography

Managers spend a good deal of time organizing meetings. They need to know how an effective meeting is held, controlled and run. The chairman ensures that rules are followed to give participants an equal chance of contributing.A selection interview assesses a candidate’s suitability for a particular job. You should plan for before, during and after the interview. In addition, to interviewing it may involve IQ, aptitude and psychometric testing.Performance appraisal is part of a manager’s job and is used to evaluate an employee with the aim of improving job performance and potential. Managers need a variety of skills for the appraisal interview, such as communication, counselling, empathy, conflict resolution and problem solving.

About the author

Samuel A Malone is a self-employed training consultant, lecturer and author. He has published numerous journal articles in the fields of learning, study skills, personal development, motivation and management. He is the author of 28 books published in Ireland, the UK and abroad on learning, personal development, study skills and business management. Some of his books have gone into foreign translations including Russian, Spanish, Danish and Norwegian, and second editions. Some of his books have been published in India. He has an M.Ed. with distinction (in training and development) from the University of Sheffield and is a qualified Chartered Management Accountant (ACMA), Chartered Global Management Accountant (CGMA) and a Chartered Secretary (ACIS) and a Member of the Irish Institute of Industrial Engineers (MIIE). He is a fellow of the Irish Institute of Training and Development (FIITD).

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