The 21st century has seen some fundamental changes in how managers carry out their work. There are many different management styles today. No matter the organisation, a manager at his or her core still needs to be a leader. In the race to redefine management and leadership, are we perhaps losing this very basic management skill? It is an essential soft skill to being in a supervisory or management position. If you feel that your managers lack it, Bookboon has the solution.
In life, the only constant is constant change. If a business does not adapt to the changes going on around it, it fails. Yet there is a disconnect in that humans are creatures of habit. We resist change even when we identify the changes are for the better. Being adaptable and embracing change management is an important soft skill in the modern workplace and perhaps one of the hardest to impart. (more…)
The workplace has fundamentally changed in the last decade. It is the expectation that employees at all levels multitask and do more than ever before. With greater responsibility and more tasks to carry out on a daily basis, employees need a greater range of soft skills to get by. Memory is one of those new soft skills for the daily routine. If your employees regularly forget steps in complex tasks, or simply forget to carry out a task altogether, perhaps they could benefit from Bookboon’s effective solution to boost memory? (more…)
A sound internal training and development scheme is important for every company if it wants to maintain an excellent workforce – and employees are usually grateful if you, the HR manager, or you, the people manager, offer them opportunities to develop their skills. However, there’s a catch… (more…)
Without leadership, your business is directionless. Leadership is the rudder for the crew, and it’s a rudder we all need in our personal arsenal. It is not just for managers. This soft skill encourages personal responsibility and a desire to pull together in a crisis.
The culture of shirking responsibility with “that’s above my paygrade” is doing irreparable damage to your business productivity. We are all leaders in a way, even those at the bottom of the scale of pay or responsibility. It’s relatively straightforward to encourage each and every employee to see himself or herself as a leader. Bookboon delivers a simple but highly effective solution to foster the soft skill leadership in your employees. Here is how… (more…)
We all know that soft skills such as empathy, teamwork and interpersonal communication help deliver tangible results for business success. However, it is also arguable that productivity is, in itself, an important soft skill. But how do you as a business get the best out of your employees? How do you encourage your employees to improve their day-to-day performance? It may be difficult to quantify something so seemingly difficult to define, but you can do it with the carrot and without resorting to the stick. Bookboon has a solution and here, we show you how! (more…)
Of all the workplace soft skills, none is more important to harmony than forgiveness. Your business simply cannot function when ongoing friction hinders performance. You would think that employees could simply move on after an argument. Although they do most of the time, sometimes it does not happen that way. Learning to forgive and forget is something you can encourage, even teach. Thankfully, Bookboon has the solution to overcoming friction in the office – no matter how long an argument has been going on. (more…)
The question of face-to-face vs. e-learning is not always either or. Online learning has made inroads in recent years. However, it is difficult to fully replace face-to-face training. In many cases, blended learning programs should be used to overcome the limitations of face-to-face instruction and expand the overall learning experience. (more…)
Foster a “decision making” culture!
What soft skills do businesses most value? Is it empathy? Flexibility? Perhaps it is a “can do” attitude? What value do you place on decision-making? We all make decisions every day – in the workplace and at home.
Some people do not have the confidence to make the big decisions, feeling they will be blamed if it goes wrong. Many people simply want to get their heads down, do their work and go home. However, this approach can be damaging to your business. You need to encourage employees to think about the rewards as well as the risks. There is a simple solution to this. (more…)
To close the gap between the soft skills employers want and those employees possess.
A recent survey of CEO’s, by PwC, has highlighted the growing concern among business leaders, who have recognised a shortage of transferable soft skills in the working population. New entrants into an organisation lack essential interpersonal, communication and business skills to be effective, productive and – even more important – to be competitive.
There is an ultra-modern and simple solution available now, today, to help you recognise and reward talent, and develop the talent pool in your company.