Soft skills are the personal character traits or qualities each of us has. They make us who we are, generally encompassing our attitudes, habits and how we interact with other people.
They refer to abilities that make people better employees and open doors for many opportunities that are not directly related to the subject matter of their jobs.
In other words, soft skills refer to a person’s ability to relate to others, to get him/her and others organised, to communicate in written, spoken or other forms.
Training sessions are aiming at maximizing employee potential at work. There are a couple key points that you will want to consider in order to prepare a successful training session. Learn more by reading the following article! (more…)
Body language is a nonverbal flow of communication that is constant and ever present. Without saying a word your body language can reveal what you are thinking and feeling. Learn more about it by reading this article. (more…)
Authentic leadership is much more than another leadership style – after all what is leadership if it is not the ability to inspire others to follow you? Authentic leadership is about being true to yourself and bringing your true you to your leadership role. It offers the possibility of being both a fulfilled and effective leader.
Have you ever wondered if there’s a general way of solving any conflict? Something like a Masterplan? Well, there isn’t! Defining a conflict can be a difficult and sensitive procedure, as every conflict is different and very complex. Analyzing a conflict and getting to its root is only one step on the way of finding a solution. You need to detect which conflict style the opposition is using, in order to use the right problem-solving strategies yourself. Learn more by reading this article. (more…)
The 21st century has seen some fundamental changes in how managers carry out their work. There are many different management styles today. No matter the organisation, a manager at his or her core still needs to be a leader. In the race to redefine management and leadership, are we perhaps losing this very basic management skill? It is an essential soft skill to being in a supervisory or management position. If you feel that your managers lack it, Bookboon has the solution.
The workplace has fundamentally changed in the last decade. It is the expectation that employees at all levels multitask and do more than ever before. With greater responsibility and more tasks to carry out on a daily basis, employees need a greater range of soft skills to get by. Memory is one of those new soft skills for the daily routine. If your employees regularly forget steps in complex tasks, or simply forget to carry out a task altogether, perhaps they could benefit from Bookboon’s effective solution to boost memory? (more…)
How to get the outcome you want from your important work conversations? Your communication skills will determine how successful you are at work and in business. We take our ability to communicate for granted. But if you’ve ever had a misunderstanding or conflict at work, it will be due to poor communication skills. Frustrating for managers and staff, this can lead to relationship breakdowns and these misunderstandings cost businesses time and money. (more…)
A sound internal training and development scheme is important for every company if it wants to maintain an excellent workforce – and employees are usually grateful if you, the HR manager, or you, the people manager, offer them opportunities to develop their skills. However, there’s a catch… (more…)
We accept that meetings are a normal part of business life. They are necessary for communication, for directions and decision-making. Yet it seems we attend too many meetings. They run on too long and a growing consensus is that they are rather a waste of time. Does this describe your business? If so, you may need to think about how it conducts meetings. The meeting management skill is one of the soft skills for managers and decision makers.
You don’t want to stop holding meetings, but you do need to cut back and make them more efficient? Bookboon can help you achieve efficiency by helping you to improve your meeting skills. (more…)