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Tag Archives: communication

The 4 main benefits of coaching

coachingCoaching has become increasingly popular over the last few years with many people becoming interested in developing their skills to coach others. Enabling individuals to decide what they want to do, to be and to have, assisting them to set goals and developing the mindset and behaviours to reach these goals is very rewarding.  (more…)

Interpersonal skills explained

Interpersonal skills. You use them every day without even knowing it. We use interpersonal skills when we communicate and interact with people both personally and professionally. But what are these skills? And why are they so important? (more…)

Simple Presentation Confidence Building Techniques

An old NY Times survey revealed those asked, felt speaking in front of colleagues followed by speaking in front of strangers were both more to fear that death itself! When it comes to your pounding heart, sweaty palms and shaky knees, when you present, the best solution still seems to be, “Practice makes perfect”. But is that enough? (more…)

How to improve communication skills

Did you know that speech only accounts for 10% of your ability to communicate a message? There is a lot more to good communication skills than just words. In fact, the biggest and most crucial influence on how you are perceived comes from your non-verbal communication at almost 70 percent. So, how do you improve your communication skills?  (more…)

How to let introverted employees bloom

Did you know that roughly one third of the world’s population are classed as introverts? That’s a huge number! Quite simply, this means that a third of people tend to exhibit similar characteristics when it comes to social interaction. Introverts often think carefully before talking, prefer their own company to being in a large group, and tend not to speak up in meetings.

They will also avoid confrontation at all costs, and can have difficulty saying ‘no’ – particularly at work! However, when it comes to business, introverts have a unique range of strengths which are all too easy to overlook. (more…)

Racism in the workplace: What can managers do?

According to a recent survey by business psychologists Pearn Kandola, over half of UK employees have witnessed racism in the workplace but a shocking third of them said they failed to report it to their employer.

 Less than a fifth reported the issue to HR and only 18 percent spoke to the victim, the survey found. Of the respondents who took no action, four in 10 said they did so out of fear of the consequences. A quarter said they did not consider the incident serious enough to report it, and a further 23 percent claimed that they were unsure of who to report it to.  (more…)

Indian police get training in soft skills

Delhi Police have undergone new training in soft skills. Taking a step forward, Delhi Police Southeast district launched soft skills training for its police officers. (more…)

Consejos de ventas B2B imprescindibles para emprendedores y pequeñas empresas

Este blog fue escrito por el autor Joaquín Lázaro.

¿Tiene el ser humano pánico a vender? En mi nuevo ebook de la editorial BookBoon expongo de una manera sencilla y desenfadada consejos contados desde la experiencia personal en ventas B2B. Trato de explicar cómo un emprendedor como yo que trabaja en una pequeña empresa encara la venta B2B tras haberme caído muchas veces por el camino. (more…)

What difficult conversation are you not having today?

This blog was written by author Sarah Simpson.

If I was to ask you if there is a difficult conversation you know you should have or a time when you have ‘spoken around a difficult conversation’, I know the answer would be “yes”. No doubt you find these conversations challenging, or anxiety-inducing and you are most certainly not alone! The good news is that by employing a variety of techniques and approaches you will be undertaking, honest, authentic, positive conversations in no time at all. (more…)

He Said, She Said: Communication Skills and Active Listening

Have you ever caught yourself nodding along as someone tells you a story only to realise you have absolutely no idea what they’re talking about? Turns out you weren’t actively listening.

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