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Creative problem-solving: the 4 principles of creative problem-solving

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creative problem solving

We all have problems. But sometimes our biggest problem is not knowing how to solve our problems. Cue creative problem-solving. The 4 step process to your original solution. …

Workplace wellness: Four steps for dealing with anxiety at work

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Anxiety at work

The modern workplace is a frantic world. As time goes on, expectations from both ourselves and those above us keep increasing causing our anxiety to do the same. Here are 4 steps you can take to help with anxiety at work….

Managing conflict: 5 steps for managers

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conflict management

Conflict, whether large or small, is an inevitable part of any team environment. When conflict arrives within a group of individuals, it can often fall on the manager’s shoulders to address and solve the problem. Here are Bookboon’s 5 steps to conflict resolution for managers. …

The 7 steps of receiving feedback

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receiving feedback

As a manager, receiving negative feedback can be even more difficult than giving it. Here are the 7 steps for managers to receive feedback from an employee, coworker or upper management. …

The 7 steps of giving feedback

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communication styles

Giving negative feedback to an employee is one of the more difficult aspects of people-management. Depending on the situation, emotions can rise if the employee does not receive the negative feedback well or feels it is undeserved. Although not all feedback is negative, positive remarks are often far easier to both give and receive. Here are the 7 steps to giving negative feedback. …

Change management: The process of change

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change management

No matter what the change, there will likely be some resistance from team members and it is a leader’s job to manage that change efficiently and effectively. Here are the 4 phases of the process of change management. …

Racism in the workplace: What can managers do?

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According to a recent survey by business psychologists Pearn Kandola, over half of UK employees have witnessed racism in the workplace but a shocking third of them said they failed to report it to their employer….

What managers can do about workplace bullying

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What comes to mind when you think of bullying? For many of us, the idea of a bully is the same. It’s that mean kid on the schoolyard who picked on others for seemingly no reason. But unfortunately, bullying doesn’t always halt at the toss of a graduation cap. Bullying is everywhere, and workplace bullying is a serious issue. …