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Marketing & Sales

Content Marketing
Customer Service
Marketing
Sales
Effective Ways to Communicate With Customers
Handling Objections
Emotional Intelligence in Sales
Presentation Skills: Post-Presentation Tips
Controlling the Sale
Power BI for Everyday Users
10 Ways To Boost Your Sales Confidence
Customer Service Best Practices
Creating and Selling the Customer Experience
Mini-Goals In Sales: Steps To Success
Personal Branding
Effective Ways to Close Deals & Win More Business
10 Selling Habits To Change For Better Results
Personal Brand Messaging
An Introduction to Business Research Methods
Sales Resilience
Brand Development and Storytelling
Expert Talk: Customer Retention, #1 Growth Hack
In Focus: Strategic Target Setting
How to Name Your Brand
Agile is Dead? Long Live Agile!
How to Manage Your Remote Sales Team
Pitch like a Pro
How To Get Out Of A Sales Slump
Manage Your Pipeline To Manage Success
Personal Branding is a Key Skill
Customer service
AI Fundamentals
How to Build Your Personal Brand
Understanding your Customers
AI-Driven Personalization
The 3 Critical Discovery Questions
How to Use AI for Peak Sales Performance
Negotiation Skills
3 Different Management Styles and When To Use Them
The Foundations of a Personal Branding Strategy
High-impact interpersonal skills
Sales Fails and How To Fix Them
Handling Objections at Each Stage of the Process
Must-Have Content for Your Business Website
Six Ways for More Mindful Social Media Use
Proposal Power
Handling Customer Objections
Leadership: How to Negotiate
Motivating Salespeople To Their Success
Fundamentals of communication, P.R. and leadership
Strategic Marketing
12 Smart Practices to Improve Marketing and Sales
Working with Uncertainty
Managing Difficult Customers
Influencing and Persuasion skills
Customer Service
Fundamentals of Data Visualization
Price: The Deadliest Sales Objection
Audiobook: Preparing for Uniqueness
Consultative Selling Skills
Empathetic Artificial Intelligence
Write Amazing Headlines to Delight Your Audience
Leadership: How to Network
Sales Effectiveness
Making Customer Service Count
Basic Selling Skills
Motivational Mindset
Will AI Replace the Sales Rep
First Steps in Selling
Digital Marketing Handbook (Vol 1)
The Pitch Canvas
Why Creative Expression is Worth Investing in?
Effective Negotiation
How to successfully start your own podcast! (2/6)
Productivity Hacks to Maximise Your Workday
Digital Marketing Handbook (Vol 2)
Digital Marketing Handbook (Vol 3)
Sales Presentation Techniques
Master your Sales Technique
Pitching - Frequently Asked Questions
Dealing with Difficult Clients
Content Creation: Fast & Easy Is A Slippery Slope
Sell Through Storytelling
Essentials of Marketing Research
Storytelling in Business
Closing the Sale
The Experts Teach: Customer Care
The Secrets to Master a Customer-Centric Strategy
Send Better Emails, Make More Money
How to successfully start your own podcast! (1/6)
How to Create and Write Nuggets of Content Gold
Writing Non-Fiction Books
Simple Easy Elevator Pitch
Sales Planning
Relationship Marketing in HR
From Assistant to Advisor
Thoughtful Persuasion
How to Handle Price Negotiation
Take a Deep Breath…We Got This
Preparing for Cold Calls
A Human Centred Design Approach for Sales
Transforming Your Underperforming Sales Team
Berliner Balanced Scorecard: Customer Perspective
Attaining Success with the New Customer
How to Make Your Content Marketing Work
Pharmaceutical Selling
Consumer Psychology for the 21st Century
Cool It!
Obtaining and Retaining Customers - Part I
Powerful Online Communication
How to Talk to Print Journalists
Is The Customer Really Always Right?
Networking with Purpose
Practical PR
Email Marketing
How to sell your value and your price
Why People Buy
Marketing: Everything You Need to Know
How to Sell with a Genuine Human Approach
Amazon Prime
Selling Demystified
In Focus: Building a Brand with Content Marketing
Negotiating Sales
Mastering Sales Fears
How to successfully start your own podcast! (5/6)
Mastering Sales Conversations
Your Business Model
Winning over Difficult Clients
Are You a Sales Manager or a Sales Leader
In Focus: Lessons from the SAP Sales Academy
Beautiful Blogs
The Business of Writing Blogs
Virtual Engagement for Successful Sales
Being a Natural Born Seller
Craft Narratives That Sell
Why Payments are Critical to a Marketing Strategy
Going On a Sales Date To Win Over Customers
Demystifying Marketing
Understanding Your Buyers
What Do I Do With All This Data?
How to Reduce NO SHOWS from Virtual Sales Meetings
How to Penetrate A Sales Market in 90 Days
Performance Improvement Plan
Don't Say Yes to EVERYONE
Explaining Marketing to Grank, an Alien
Preparing for the Sale
Effective Use of Metrics in Sales Management
Matching Your Selling to Your Customers' Buying
Choosing the Right Recruiter
Commercial Awareness for Managers
How to Structure your Pitch
Discover the Brand You Already Have
100 Low-Cost Ways to Promote your Business
Social Selling
The Science of Sales
Managing Salespeople Made Easier with KPIs
Market Research
Managing Customer Experience in the Networked Age
How to Set Up an Office at Home
Keep Moving: Empathy and Growth Mindset
Decoding Buyer Behavior
Better Your Sales With This One Tip
Pitching Successfully to Customers
Get your audience to read your posts TO THE END
Your Meaningful Work
Cognitive Selling
Using storytelling in sales with Clare Cui
Building a Professional Reputation Using LinkedIn
Marketing for the Non-Marketing Manager Part I
How to successfully start your own podcast! (4/6)
TAKE AIM at B2B Sales Success – Abridged
Foundations of International Trade
How to Reach an Agreement
B2B Startup Marketing
Digital Marketing Without Cookies
Using LinkedIn as a Business Tool
Marketing Automation Basic to Advanced Integration
How to Conduct Great Virtual Sales Meetings
Fighting The Scary Monsters of Sales Prospecting
Telesales
Virtual Selling
Expert Talk: Attract Clients with Authenticity
In Focus: the Future of Recruitment
Your Marketing Tactics
Email Marketing: Increase Visibility & Conversions
Virtual Selling: Making it Work for You!
Be Your Customer’s Decision-Coach
Increase Your Brand Visibility
How to Build a Loyal Audience
How Salespeople Stay Productive Working from Home
Berliner Balanced Scorecard: Employee Perspective
Virtual Sales Presentations
Building a Professional LinkedIn Profile
7 Behaviours of Highly Effective Sales Managers
Marketing: Psychology Behind Profit
Don’t be a Son of a PITCH
B2B Digital Marketing
The CARE Factor Fix™
A guide to Content Marketing
Channel Management
How to Build Sales Confidence
Business Digitalization
A to Z of How to Grow Your Small Business Online
The 5 Critical Sales Management Focus Areas
Using Net Promoter Scores for Events
The Subscription Movement
Marketing Essentials for Small Business
Your Marketing Strategy
Marketing for the Non-Marketing Manager Part II
Search Engine Advertising
Media and Cultural Theory
Content Marketing for Small Businesses
PASSTA: It's the New Take on SPIN Selling
Power Up Your Sales Culture In 30 Mins
From pushy to natural promotion with Heather Sager
Mastering Sales Principles
Finding Post-Covid Brand Trends
Marketing for the Non-Marketing Manager Part III
Prospecting and Gaining Referrals
Making PPC Marketing Profitable
Your Sales Strategy
Sales Success Blueprint
B2B Selling Skills
Buyer behaviour
SMART Marketing Strategy: Align Actions with Goals
Obtaining and Retaining Customers - Part II
Managerial Marketing in the Real World
Internet Marketing Strategies For Your Business
Branding through Logos
How to Sell Virtually Part 1
Working Capital and Debtor Management: Exercises
Successful Prospecting in Sales
Web 2.0 and Social Media
Working Capital and Strategic Debtor Management
Handling Objections in Sales
Effective Marketing
An Introduction to Sales
Listening in the Digital Age
Your Marketing Mindset
Find Great Business Marketing Software Every Time
Marketing Automation & Integration
Managing Your Personal Brand Presence
Business Success: Aligning Strategy and Strengths
How to Maximise Your Juiciest Content
Software as a Service (SaaS)
Making a Mark in the Media
Creativity, Brand Narrative & the Power of Story
Affiliate Marketing
Expert Talk: Weight Watcher's Rebrand to WW
Network Above Your League with Podcasting
What is a Pitch
Introduction to E-Commerce
Getting Past Gatekeepers
Virtual Selling Success
The first 5 minutes of a sales call – what to do
Your PR Strategy
Working from Home as a Recruitment Consultant
Overcome Objections & Close the Sale
Maximize Your Sales Success
Expert Talk: How to Implement Agile
Employee Empowerment is doomed, unless…
Setting and Selling Price
Your MarTech Stack
Effective Sales Meetings
Market Research – Glass Half-full or Half-empty?
Mastering the Sales Mindset
Your Brand, Your Treasure
Creating and Maintaining Sales Excellence
Making Sure You Use Negativity Positively to Grow
How to make your profile WORTH staying on
B2C Ecommerce
On-Page SEO that You Can Do Yourself
Managing Difficult Salespeople
Prospecting and Following up
Succeeding in Sales
Essentials of Marketing Research: Exercises
Keep Moving: Crisis Marketing
Introduction to Naming a New Brand
Building Your Confidence in Sales
Grow Your Customers with Cross-Selling Techniques
How to plan and prepare for sales success
How to Turn Customers into Fans
Boost your Sales Conversion
How to Make Marketing Fun
Verbal Acuity: Communication Impact on Career
Death and Rebirth of Customer Centric Marketing
How to Develop Your Sales team
Getting Started with Podcasting for Business
Lead Generation - A Primer
Removing the Competition
Sales by Numbers
Build Your Unique Value Story and Stand Out
In Focus: Power of Improvisation in Business
Rethinking Your Sales Force Org Structure
Strategic Debtor Management and Terms of Sale
Strong Sales Presentations
Content Marketing
Business Blogs
Consumer Behaviour and PR
Why the “Discovery Phase” is Key to Closing Sales
The Means to the End
Ghosting in Work & Business and Long-Term Effects
Digital Marketing Handbook (Vol 4)
Mastering the Art of Face to Face Customer Service
Look Before you Leap
Sales presentations that will win you the business
Why a Mentor is Vital in Business
The Power of Conjoint Analysis
Resilience in Customer Service
How to Beat your Pitching Nerves
Effortless Email Networking
Reinforcing your Sales Case
Digital Marketing: What You’re Told & Sold
Sales Emails That Prospects Will Actually Read
How to close the sale successfully
Ten Tips to Win Your Next Pitch
How to Sell Virtually
Unseen
Re-engaging Prospects Through Email
Telephone Selling with Integrity
Boost Your Profile In Print
Promote Yourself
Public Relations in the XXI Century
Mastering the Sales Interaction
How to Lead Your Sales Team
D and I Focus: Agility and Sales Organizations
Social Media Success
Transformational Sales Prospecting Strategies
How to Build a Lead Generation Engine
Negotiation Tactics for Optimal Purchasing Deals
The 90 Minute Marketing Plan
How to Grow Your Virtual Network
Gaining an Unfair Advantage
The Four Faces of Marketing
Customer Care or Nightmare!
Negotiate at home and abroad
How to Build a Subscription Movement
E-Commerce and the Future of Business
Expert Talk: 3 Questions Every Brand Must Answer
Social Media Secrets: Write to Ignite Interest
Body Language in Sales
Expert Talk: Sell your Business with Storytelling
From Guesswork to Gold: Explore Your Target Market
How to successfully start your own podcast! (3/6)
Professionally Helping People to Buy from You II
Thrive After Five & Master Off-Hours Work
How to speak up to create change with VP Wright
How to Stand Out
Social Media for Lead Gen
Sales Alchemy: Turn Cold Calls into GOLD Calls
Using Social Media for Personal Gain
Strategy, Marketing Plans and Small Organisations
Internet Marketing
Developing an Internet Marketing Strategy
The Naked Buyer
Essentials of Marketing Research: Part I
Essentials of Marketing Research: Part II
The 5 Keys to Managing Sales Performance
Marketing Communications
Summiting Sales
Success in Selling: A Light-Hearted Guide, Part I
Professionally Helping People to Buy from You III
In Focus: Employer Branding at Albert Heijn
Content Marketing: Further development areas
Digital Marketing Handbook (Vol 6)
Facilitating Effective Sales Meetings
How to Write a Marketing Plan
Successful Selling in a Virtual World
Ethical storytelling with Cassandra Le
The Making of A DIGITAL BLITZ
A Guide to Using Touchpoints in Marketing
The Best Apps to Use to Sell Virtually
Complex Negotiations
Supercharge your Networking using LinkedIn
How to Sell When Times are Tough
Sales Confidence 101
Professionally Helping People to Buy from You I
Making Sales Performance Great
After the Sales Call
Sales for Engineering Companies
Influencer Marketing Strategies
Being Genuine with Yourself and Customers
In Focus: What Does Your Company Brand Stand For?
Marketing & Sales Alignment
Changing your Sales Mindset
Using Fast Thinking in Business
How to successfully start your own podcast! (6/6)
A guide to Contemporary Data Driven Marketing
Seven Ways to Build Trust into The Sales Process
Micro Talk: Getting Back to B2C
Digital Marketing Handbook (Vol 5)
Marketing Channels for Your Campaign
5 Techniques For Managing Sales People
Managing Negotiation
Winning Over Tough Clients with Ease
Authenticity in Business
Discover your values, and others who share them
Engage a Growing Network with “Friendly Follow Up”
White paper: Learning Content Strategy
Why Consistency Matters in Your Marketing Approach
Guiding Principles of Selling
Audiobook: 50 Ways To Lead Your Sales Team
Marketing for the Non-Marketing Manager Part IV
How to Network Without Overstuffing Your Calendar
Removing Limiting Beliefs to Excel in Sales
Introduction to the Service Supply Chain
Your Customer Journey
What’s Growth Hacking?
Your Future Marketing
Artificial Intelligence in Digital Marketing
Mastering the Sales Cycle
14 Reasons Why You Did Not Close the Sale
Pitch to Win Buy-in for Your Projects and Ideas
Rapport & Influence: Sales Secrets
The Bullwhip Effect in Supply Chain Management
Going to the Sales Gym to Improve Your Performance
Words that Sell
Neomarketing
Knowing What to Ask For Effective Networking
How to Use Social Media for Work Efficiency
Creating Engaging Virtual Events
8 Steps to Building Meaningful Connections
Building a Professional Network Using LinkedIn
Understanding Buyers
How to Use Video like a Leader
Why Many Sales Managers Fail
Preparation & Mindset
Winning Pitches for Investors
50 Ways to lead your sales team
Understanding Social Media
Content Marketing: Implementation
Success in Selling: A Light-Hearted Guide, Part II
Booking Meetings over the Phone
Advanced Strategic Pricing
Look at Being Different in Your Industry
Vive la Difference
Questions that will win you the sale
Controlling The Sale
I Am Not Your Sales GURU
How To Meet Anyone By Hosting a Simple Podcast
Pre-Call Planning Pharmaceutical Selling
Consumer Behaviors Affecting Business' Marketing
Customer Care
The Sales Cycle for Veterans and Novices
Using Emotion in Sales
Naked Prospecting
Strategic Analysis of Supply Chain Design
Powerful Strategies for Sales Success