Log in
Categories About Us

Marketing & Sales

Content Marketing
Customer Service
Marketing
Sales
Handling Objections
How to Create and Write Nuggets of Content Gold
Simple Easy Elevator Pitch
Power BI for Everyday Users
AI Fundamentals
12 Smart Practices to Improve Marketing and Sales
Creating and Selling the Customer Experience
Emotional Intelligence in Sales
Handling Customer Objections
High-impact interpersonal skills
How to Build Your Personal Brand
An Introduction to Business Research Methods
Customer service
Working with Uncertainty
Customer Service Best Practices
Price: The Deadliest Sales Objection
Empathetic Artificial Intelligence
Sales Effectiveness
Basic Selling Skills
Influencing and Persuasion skills
Fundamentals of Data Visualization
Personal Brand Messaging
Motivational Mindset
Business Digitalization
Fundamentals of communication, P.R. and leadership
Personal Branding
Thrive After Five & Master Off-Hours Work
Understanding your Customers
Effective Ways to Close Deals & Win More Business
Digital Marketing Handbook (Vol 1)
Is The Customer Really Always Right?
In Focus: Lessons from the SAP Sales Academy
How to Use AI for Peak Sales Performance
Customer Service
Going to the Sales Gym to Improve Your Performance
Handling Objections at Each Stage of the Process
Productivity Hacks to Maximise Your Workday
Negotiating Sales
7 Behaviours of Highly Effective Sales Managers
AI-Driven Personalization
Pitching Successfully to Customers
Managing Your Personal Brand Presence
The Experts Teach: Customer Care
Keep Moving: Crisis Marketing
Closing the Sale
How to Stand Out
Marketing Communications
Will AI Replace the Sales Rep
How to Handle Price Negotiation
Managing Salespeople Made Easier with KPIs
Winning over Difficult Clients
Effective Negotiation
How to Penetrate A Sales Market in 90 Days
Going On a Sales Date To Win Over Customers
Networking with Purpose
Understanding Your Buyers
Effective Use of Metrics in Sales Management
Powerful Online Communication
Get your audience to read your posts TO THE END
Channel Management
SMART Marketing Strategy: Align Actions with Goals
The 3 Critical Discovery Questions
In Focus: the Future of Recruitment
Strategic Marketing
Mini-Goals In Sales: Steps To Success
Succeeding in Sales
Sell Through Storytelling
Manage Your Pipeline To Manage Success
Strong Sales Presentations
Controlling the Sale
Negotiation Skills
Negotiation Tactics for Optimal Purchasing Deals
10 Selling Habits To Change For Better Results
The 5 Keys to Managing Sales Performance
Mastering the Sales Interaction
Sales Planning
Sales Emails That Prospects Will Actually Read
Mastering the Art of Face to Face Customer Service
5 Techniques For Managing Sales People
Thoughtful Persuasion
What’s Growth Hacking?
Expert Talk: Customer Retention, #1 Growth Hack
Questions that will win you the sale
Winning Over Tough Clients with Ease
Digital Marketing Handbook (Vol 5)
Social Selling
Are You a Sales Manager or a Sales Leader
Sales Fails and How To Fix Them
Proposal Power
Cool It!
Market Research
Making Customer Service Count
Marketing for the Non-Marketing Manager Part I
Marketing Essentials for Small Business
Email Marketing: Increase Visibility & Conversions
Master your Sales Technique
Dealing with Difficult Clients
From pushy to natural promotion with Heather Sager
Branding through Logos
What is a Pitch
Expert Talk: How to Implement Agile
Verbal Acuity: Communication Impact on Career
How to plan and prepare for sales success
Sales Resilience
Overcome Objections & Close the Sale
How to make your profile WORTH staying on
Strategic Debtor Management and Terms of Sale
Content Marketing
Sales presentations that will win you the business
Professionally Helping People to Buy from You II
Why a Mentor is Vital in Business
Writing Non-Fiction Books
The Secrets to Master a Customer-Centric Strategy
Developing an Internet Marketing Strategy
3 Different Management Styles and When To Use Them
Presentation Skills: Post-Presentation Tips
Authenticity in Business
Why Many Sales Managers Fail
Sales Confidence 101
Winning Pitches for Investors
Managing Negotiation
From Assistant to Advisor
How To Meet Anyone By Hosting a Simple Podcast
Customer Care
Understanding Social Media
In Focus: Building a Brand with Content Marketing
Explaining Marketing to Grank, an Alien
Preparing for the Sale
Attaining Success with the New Customer
Six Ways for More Mindful Social Media Use
Demystifying Marketing
Selling Demystified
Marketing: Everything You Need to Know
Why Payments are Critical to a Marketing Strategy
Preparing for Cold Calls
What Do I Do With All This Data?
Virtual Engagement for Successful Sales
Craft Narratives That Sell
Commercial Awareness for Managers
A Human Centred Design Approach for Sales
How to successfully start your own podcast! (2/6)
How to Reduce NO SHOWS from Virtual Sales Meetings
Beautiful Blogs
Write Amazing Headlines to Delight Your Audience
Mastering Sales Fears
Digital Marketing Handbook (Vol 2)
Your Business Model
Berliner Balanced Scorecard: Customer Perspective
Digital Marketing Handbook (Vol 3)
The Business of Writing Blogs
Transforming Your Underperforming Sales Team
Amazon Prime
How to Talk to Print Journalists
The Science of Sales
Discover the Brand You Already Have
Leadership: How to Network
Why People Buy
How to Make Your Content Marketing Work
How to successfully start your own podcast! (5/6)
How to Structure your Pitch
Being a Natural Born Seller
Don't Say Yes to EVERYONE
Why Creative Expression is Worth Investing in?
How to Sell with a Genuine Human Approach
Matching Your Selling to Your Customers' Buying
The Foundations of a Personal Branding Strategy
Choosing the Right Recruiter
The Pitch Canvas
Must-Have Content for Your Business Website
Take a Deep Breath…We Got This
Managing Customer Experience in the Networked Age
100 Low-Cost Ways to Promote your Business
Mastering Sales Conversations
Sales Presentation Techniques
Consumer Psychology for the 21st Century
Obtaining and Retaining Customers - Part I
Pharmaceutical Selling
Practical PR
Performance Improvement Plan
How to sell your value and your price
Email Marketing
How to Set Up an Office at Home
Keep Moving: Empathy and Growth Mindset
Your Marketing Tactics
The 5 Critical Sales Management Focus Areas
Virtual Sales Presentations
Don’t be a Son of a PITCH
Digital Marketing Without Cookies
Mastering Sales Principles
Your Meaningful Work
The Subscription Movement
Power Up Your Sales Culture In 30 Mins
Agile is Dead? Long Live Agile!
Fighting The Scary Monsters of Sales Prospecting
How to Conduct Great Virtual Sales Meetings
Telesales
Marketing for the Non-Marketing Manager Part II
Using Net Promoter Scores for Events
Media and Cultural Theory
Marketing: Psychology Behind Profit
How to Reach an Agreement
Virtual Selling: Making it Work for You!
Better Your Sales With This One Tip
Motivating Salespeople To Their Success
Decoding Buyer Behavior
10 Ways To Boost Your Sales Confidence
Foundations of International Trade
Sales Success Blueprint
How to Build a Loyal Audience
How Salespeople Stay Productive Working from Home
Pitching - Frequently Asked Questions
Content Marketing for Small Businesses
Finding Post-Covid Brand Trends
Marketing for the Non-Marketing Manager Part III
Cognitive Selling
The CARE Factor Fix™
Search Engine Advertising
Using LinkedIn as a Business Tool
Leadership: How to Negotiate
B2B Digital Marketing
Marketing Automation Basic to Advanced Integration
Prospecting and Gaining Referrals
Increase Your Brand Visibility
Be Your Customer’s Decision-Coach
Making PPC Marketing Profitable
A to Z of How to Grow Your Small Business Online
Building a Professional Reputation Using LinkedIn
PASSTA: It's the New Take on SPIN Selling
Expert Talk: Attract Clients with Authenticity
Berliner Balanced Scorecard: Employee Perspective
Your Sales Strategy
How to Build Sales Confidence
Building a Professional LinkedIn Profile
B2B Startup Marketing
Virtual Selling
How to successfully start your own podcast! (4/6)
TAKE AIM at B2B Sales Success – Abridged
Using storytelling in sales with Clare Cui
How to Name Your Brand
Your Marketing Strategy
A guide to Content Marketing
Managerial Marketing in the Real World
Internet Marketing Strategies For Your Business
How to Sell Virtually Part 1
Handling Objections in Sales
Buyer behaviour
Successful Prospecting in Sales
Effective Marketing
B2B Selling Skills
Web 2.0 and Social Media
Working Capital and Debtor Management: Exercises
Working Capital and Strategic Debtor Management
Obtaining and Retaining Customers - Part II
An Introduction to Sales
Introduction to E-Commerce
B2C Ecommerce
Your Brand, Your Treasure
Pitch like a Pro
Making Sure You Use Negativity Positively to Grow
Death and Rebirth of Customer Centric Marketing
Marketing Automation & Integration
Your PR Strategy
Your Marketing Mindset
Boost your Sales Conversion
Managing Difficult Salespeople
Sales by Numbers
Lead Generation - A Primer
Business Success: Aligning Strategy and Strengths
Mastering the Sales Mindset
In Focus: Power of Improvisation in Business
Expert Talk: Weight Watcher's Rebrand to WW
The first 5 minutes of a sales call – what to do
How to Maximise Your Juiciest Content
Brand Development and Storytelling
Employee Empowerment is doomed, unless…
Building Your Confidence in Sales
Maximize Your Sales Success
In Focus: Strategic Target Setting
Making a Mark in the Media
Setting and Selling Price
Rethinking Your Sales Force Org Structure
Creativity, Brand Narrative & the Power of Story
Removing the Competition
How to Make Marketing Fun
Virtual Selling Success
How to Develop Your Sales team
Introduction to Naming a New Brand
On-Page SEO that You Can Do Yourself
Your MarTech Stack
Find Great Business Marketing Software Every Time
How To Get Out Of A Sales Slump
Grow Your Customers with Cross-Selling Techniques
Market Research – Glass Half-full or Half-empty?
Storytelling in Business
Effective Sales Meetings
How to Turn Customers into Fans
Creating and Maintaining Sales Excellence
Working from Home as a Recruitment Consultant
Managing Difficult Customers
Build Your Unique Value Story and Stand Out
Getting Past Gatekeepers
Affiliate Marketing
Getting Started with Podcasting for Business
Prospecting and Following up
Network Above Your League with Podcasting
Listening in the Digital Age
Software as a Service (SaaS)
Content Creation: Fast & Easy Is A Slippery Slope
Essentials of Marketing Research
Essentials of Marketing Research: Exercises
Business Blogs
Consumer Behaviour and PR
How to speak up to create change with VP Wright
Unseen
Resilience in Customer Service
Boost Your Profile In Print
How to Grow Your Virtual Network
Body Language in Sales
Expert Talk: Sell your Business with Storytelling
Send Better Emails, Make More Money
Social Media Success
Re-engaging Prospects Through Email
Public Relations in the XXI Century
Ghosting in Work & Business and Long-Term Effects
Promote Yourself
Transformational Sales Prospecting Strategies
Ten Tips to Win Your Next Pitch
Gaining an Unfair Advantage
Look Before you Leap
Social Media for Lead Gen
Social Media Secrets: Write to Ignite Interest
The 90 Minute Marketing Plan
Why the “Discovery Phase” is Key to Closing Sales
How to successfully start your own podcast! (3/6)
The Naked Buyer
The Means to the End
How to close the sale successfully
Expert Talk: 3 Questions Every Brand Must Answer
Personal Branding is a Key Skill
Telephone Selling with Integrity
How to Lead Your Sales Team
How to Build a Lead Generation Engine
Reinforcing your Sales Case
E-Commerce and the Future of Business
How to Build a Subscription Movement
The Four Faces of Marketing
Summiting Sales
Customer Care or Nightmare!
Negotiate at home and abroad
Success in Selling: A Light-Hearted Guide, Part I
How to Beat your Pitching Nerves
Digital Marketing Handbook (Vol 4)
D and I Focus: Agility and Sales Organizations
Effortless Email Networking
How to Sell Virtually
The Power of Conjoint Analysis
Digital Marketing: What You’re Told & Sold
How to successfully start your own podcast! (1/6)
From Guesswork to Gold: Explore Your Target Market
Using Social Media for Personal Gain
Sales Alchemy: Turn Cold Calls into GOLD Calls
Internet Marketing
Essentials of Marketing Research: Part I
Essentials of Marketing Research: Part II
Strategy, Marketing Plans and Small Organisations
Being Genuine with Yourself and Customers
Why Consistency Matters in Your Marketing Approach
How to Use Social Media for Work Efficiency
Discover your values, and others who share them
Audiobook: 50 Ways To Lead Your Sales Team
Digital Marketing Handbook (Vol 6)
White paper: Learning Content Strategy
A guide to Contemporary Data Driven Marketing
Vive la Difference
Consumer Behaviors Affecting Business' Marketing
After the Sales Call
Preparation & Mindset
How to Write a Marketing Plan
Your Customer Journey
Introduction to the Service Supply Chain
8 Steps to Building Meaningful Connections
Supercharge your Networking using LinkedIn
The Making of A DIGITAL BLITZ
Booking Meetings over the Phone
Engage a Growing Network with “Friendly Follow Up”
How to Sell When Times are Tough
Effective Ways to Communicate With Customers
Professionally Helping People to Buy from You III
Removing Limiting Beliefs to Excel in Sales
Seven Ways to Build Trust into The Sales Process
Rapport & Influence: Sales Secrets
Creating Engaging Virtual Events
In Focus: Employer Branding at Albert Heijn
Influencer Marketing Strategies
I Am Not Your Sales GURU
Marketing Channels for Your Campaign
Ethical storytelling with Cassandra Le
Micro Talk: Getting Back to B2C
Pre-Call Planning Pharmaceutical Selling
Relationship Marketing in HR
Consultative Selling Skills
Look at Being Different in Your Industry
Successful Selling in a Virtual World
Changing your Sales Mindset
Making Sales Performance Great
Your Future Marketing
Building a Professional Network Using LinkedIn
Professionally Helping People to Buy from You I
Mastering the Sales Cycle
The Best Apps to Use to Sell Virtually
14 Reasons Why You Did Not Close the Sale
Controlling The Sale
A Guide to Using Touchpoints in Marketing
Advanced Strategic Pricing
How to Manage Your Remote Sales Team
Knowing What to Ask For Effective Networking
Using Fast Thinking in Business
How to Use Video like a Leader
Words that Sell
How to successfully start your own podcast! (6/6)
Facilitating Effective Sales Meetings
Complex Negotiations
Content Marketing: Further development areas
Marketing for the Non-Marketing Manager Part IV
Guiding Principles of Selling
Audiobook: Preparing for Uniqueness
Sales for Engineering Companies
Using Emotion in Sales
In Focus: What Does Your Company Brand Stand For?
Marketing & Sales Alignment
Artificial Intelligence in Digital Marketing
Neomarketing
Pitch to Win Buy-in for Your Projects and Ideas
The Bullwhip Effect in Supply Chain Management
Understanding Buyers
How to Network Without Overstuffing Your Calendar
Content Marketing: Implementation
The Sales Cycle for Veterans and Novices
Naked Prospecting
Success in Selling: A Light-Hearted Guide, Part II
50 Ways to lead your sales team
Powerful Strategies for Sales Success
Strategic Analysis of Supply Chain Design
First Steps in Selling