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Marketing & Sales

Content Marketing
Customer Service
Marketing
Sales
Handling Objections
Power BI for Everyday Users
AI Fundamentals
An Introduction to Business Research Methods
Agile is Dead? Long Live Agile!
Personal Brand Messaging
Proposal Power
Handling Customer Objections
AI-Driven Personalization
Sales Resilience
How to Create and Write Nuggets of Content Gold
Customer Service Best Practices
High-impact interpersonal skills
Creating and Selling the Customer Experience
Motivational Mindset
3 Different Management Styles and When To Use Them
Empathetic Artificial Intelligence
12 Smart Practices to Improve Marketing and Sales
Dealing with Difficult Clients
Fundamentals of communication, P.R. and leadership
Working with Uncertainty
How to Use AI for Peak Sales Performance
Personal Branding
Influencing and Persuasion skills
Emotional Intelligence in Sales
Fundamentals of Data Visualization
Effective Ways to Close Deals & Win More Business
Strategic Marketing
How to Name Your Brand
Master your Sales Technique
Customer service
Essentials of Marketing Research
Understanding your Customers
Send Better Emails, Make More Money
Expert Talk: Customer Retention, #1 Growth Hack
Winning Over Tough Clients with Ease
Productivity Hacks to Maximise Your Workday
A Human Centred Design Approach for Sales
Don't Say Yes to EVERYONE
Digital Marketing Handbook (Vol 3)
Effective Negotiation
Digital Marketing Handbook (Vol 1)
Write Amazing Headlines to Delight Your Audience
Mastering Sales Fears
How to successfully start your own podcast! (2/6)
Networking with Purpose
Powerful Online Communication
Email Marketing
Foundations of International Trade
Making Customer Service Count
Channel Management
Pitch like a Pro
How to Build Your Personal Brand
Manage Your Pipeline To Manage Success
Sell Through Storytelling
Storytelling in Business
Grow Your Customers with Cross-Selling Techniques
The Experts Teach: Customer Care
Basic Selling Skills
Listening in the Digital Age
Mastering the Art of Face to Face Customer Service
Public Relations in the XXI Century
Ten Tips to Win Your Next Pitch
How to successfully start your own podcast! (1/6)
Controlling the Sale
The Secrets to Master a Customer-Centric Strategy
Simple Easy Elevator Pitch
Success in Selling: A Light-Hearted Guide, Part I
Sales Planning
Will AI Replace the Sales Rep
Artificial Intelligence in Digital Marketing
Complex Negotiations
How to Handle Price Negotiation
Managing Negotiation
From Assistant to Advisor
Effective Ways to Communicate With Customers
Amazon Prime
What Do I Do With All This Data?
Your Business Model
Matching Your Selling to Your Customers' Buying
Preparing for Cold Calls
Transforming Your Underperforming Sales Team
Preparing for the Sale
Effective Use of Metrics in Sales Management
How to successfully start your own podcast! (5/6)
Selling Demystified
Is The Customer Really Always Right?
Demystifying Marketing
How to Talk to Print Journalists
In Focus: Lessons from the SAP Sales Academy
100 Low-Cost Ways to Promote your Business
Social Selling
Discover the Brand You Already Have
Winning over Difficult Clients
Are You a Sales Manager or a Sales Leader
Choosing the Right Recruiter
Why People Buy
Leadership: How to Network
Attaining Success with the New Customer
How to Penetrate A Sales Market in 90 Days
Digital Marketing Handbook (Vol 2)
Performance Improvement Plan
Berliner Balanced Scorecard: Customer Perspective
Take a Deep Breath…We Got This
How to Structure your Pitch
Understanding Your Buyers
Managing Salespeople Made Easier with KPIs
In Focus: Building a Brand with Content Marketing
The Foundations of a Personal Branding Strategy
How to Reduce NO SHOWS from Virtual Sales Meetings
Sales Fails and How To Fix Them
Why Creative Expression is Worth Investing in?
Commercial Awareness for Managers
Managing Customer Experience in the Networked Age
Sales Presentation Techniques
Beautiful Blogs
Must-Have Content for Your Business Website
The Business of Writing Blogs
Virtual Engagement for Successful Sales
Being a Natural Born Seller
Craft Narratives That Sell
Six Ways for More Mindful Social Media Use
How to Make Your Content Marketing Work
Why Payments are Critical to a Marketing Strategy
Going On a Sales Date To Win Over Customers
The Science of Sales
Explaining Marketing to Grank, an Alien
The Pitch Canvas
Handling Objections at Each Stage of the Process
Marketing: Everything You Need to Know
How to Sell with a Genuine Human Approach
Mastering Sales Conversations
Consumer Psychology for the 21st Century
Obtaining and Retaining Customers - Part I
Market Research
Sales Effectiveness
Practical PR
How to sell your value and your price
Negotiating Sales
Cool It!
Pharmaceutical Selling
How to Set Up an Office at Home
Keep Moving: Empathy and Growth Mindset
PASSTA: It's the New Take on SPIN Selling
Handling Objections in Sales
Buyer behaviour
Web 2.0 and Social Media
How to Conduct Great Virtual Sales Meetings
Using storytelling in sales with Clare Cui
Successful Prospecting in Sales
B2B Selling Skills
A to Z of How to Grow Your Small Business Online
Marketing Automation Basic to Advanced Integration
Get your audience to read your posts TO THE END
Increase Your Brand Visibility
Making PPC Marketing Profitable
Your Sales Strategy
B2B Digital Marketing
Marketing: Psychology Behind Profit
The CARE Factor Fix™
A guide to Content Marketing
Using Net Promoter Scores for Events
Building a Professional LinkedIn Profile
7 Behaviours of Highly Effective Sales Managers
How to Reach an Agreement
Cognitive Selling
Expert Talk: Attract Clients with Authenticity
In Focus: the Future of Recruitment
SMART Marketing Strategy: Align Actions with Goals
Don’t be a Son of a PITCH
Pitching - Frequently Asked Questions
The Subscription Movement
Marketing for the Non-Marketing Manager Part II
Search Engine Advertising
Media and Cultural Theory
Be Your Customer’s Decision-Coach
Business Digitalization
How to Build Sales Confidence
Using LinkedIn as a Business Tool
Your Marketing Tactics
Email Marketing: Increase Visibility & Conversions
The 3 Critical Discovery Questions
Fighting The Scary Monsters of Sales Prospecting
Content Marketing for Small Businesses
Finding Post-Covid Brand Trends
Marketing for the Non-Marketing Manager Part III
Berliner Balanced Scorecard: Employee Perspective
TAKE AIM at B2B Sales Success – Abridged
Motivating Salespeople To Their Success
Leadership: How to Negotiate
Telesales
Your Meaningful Work
Pitching Successfully to Customers
Marketing Essentials for Small Business
Digital Marketing Without Cookies
From pushy to natural promotion with Heather Sager
Mastering Sales Principles
Virtual Selling
Virtual Sales Presentations
Decoding Buyer Behavior
The 5 Critical Sales Management Focus Areas
Better Your Sales With This One Tip
Virtual Selling: Making it Work for You!
Building a Professional Reputation Using LinkedIn
Marketing for the Non-Marketing Manager Part I
How to successfully start your own podcast! (4/6)
How Salespeople Stay Productive Working from Home
B2B Startup Marketing
Prospecting and Gaining Referrals
How to Build a Loyal Audience
10 Ways To Boost Your Sales Confidence
Sales Success Blueprint
Power Up Your Sales Culture In 30 Mins
Your Marketing Strategy
Effective Marketing
Branding through Logos
Working Capital and Debtor Management: Exercises
Working Capital and Strategic Debtor Management
Obtaining and Retaining Customers - Part II
Managerial Marketing in the Real World
Internet Marketing Strategies For Your Business
How to Sell Virtually Part 1
An Introduction to Sales
Brand Development and Storytelling
Creating and Maintaining Sales Excellence
Introduction to E-Commerce
How to Maximise Your Juiciest Content
On-Page SEO that You Can Do Yourself
The first 5 minutes of a sales call – what to do
Your PR Strategy
Removing the Competition
Making a Mark in the Media
Software as a Service (SaaS)
Marketing Automation & Integration
Managing Your Personal Brand Presence
Business Success: Aligning Strategy and Strengths
Overcome Objections & Close the Sale
Maximize Your Sales Success
Introduction to Naming a New Brand
Expert Talk: How to Implement Agile
Succeeding in Sales
Keep Moving: Crisis Marketing
Find Great Business Marketing Software Every Time
Managing Difficult Salespeople
In Focus: Strategic Target Setting
Mini-Goals In Sales: Steps To Success
B2C Ecommerce
Working from Home as a Recruitment Consultant
Content Marketing
Business Blogs
How to Make Marketing Fun
Boost your Sales Conversion
Verbal Acuity: Communication Impact on Career
How to Turn Customers into Fans
Content Creation: Fast & Easy Is A Slippery Slope
How to plan and prepare for sales success
Employee Empowerment is doomed, unless…
Getting Started with Podcasting for Business
Expert Talk: Weight Watcher's Rebrand to WW
Network Above Your League with Podcasting
Getting Past Gatekeepers
How to Develop Your Sales team
Effective Sales Meetings
What is a Pitch
Death and Rebirth of Customer Centric Marketing
Creativity, Brand Narrative & the Power of Story
Affiliate Marketing
Your Marketing Mindset
How To Get Out Of A Sales Slump
Sales by Numbers
Build Your Unique Value Story and Stand Out
Your MarTech Stack
Managing Difficult Customers
Making Sure You Use Negativity Positively to Grow
How to make your profile WORTH staying on
Lead Generation - A Primer
Virtual Selling Success
Essentials of Marketing Research: Exercises
Strategic Debtor Management and Terms of Sale
Closing the Sale
Setting and Selling Price
In Focus: Power of Improvisation in Business
Prospecting and Following up
Rethinking Your Sales Force Org Structure
Market Research – Glass Half-full or Half-empty?
Strong Sales Presentations
Mastering the Sales Mindset
Your Brand, Your Treasure
Building Your Confidence in Sales
Consumer Behaviour and PR
Customer Service
How to Sell Virtually
Re-engaging Prospects Through Email
Reinforcing your Sales Case
Unseen
Personal Branding is a Key Skill
Sales presentations that will win you the business
10 Selling Habits To Change For Better Results
Negotiation Skills
Expert Talk: 3 Questions Every Brand Must Answer
The Means to the End
Boost Your Profile In Print
Why a Mentor is Vital in Business
Mastering the Sales Interaction
How to close the sale successfully
How to Lead Your Sales Team
D and I Focus: Agility and Sales Organizations
Effortless Email Networking
Social Media Success
The Power of Conjoint Analysis
Digital Marketing: What You’re Told & Sold
Digital Marketing Handbook (Vol 4)
Negotiation Tactics for Optimal Purchasing Deals
E-Commerce and the Future of Business
How to Build a Lead Generation Engine
Ghosting in Work & Business and Long-Term Effects
Look Before you Leap
Writing Non-Fiction Books
Transformational Sales Prospecting Strategies
Promote Yourself
Body Language in Sales
The 5 Keys to Managing Sales Performance
Expert Talk: Sell your Business with Storytelling
Why the “Discovery Phase” is Key to Closing Sales
Sales Emails That Prospects Will Actually Read
How to Grow Your Virtual Network
Gaining an Unfair Advantage
How to Beat your Pitching Nerves
How to speak up to create change with VP Wright
Social Media Secrets: Write to Ignite Interest
Social Media for Lead Gen
The 90 Minute Marketing Plan
Resilience in Customer Service
From Guesswork to Gold: Explore Your Target Market
How to successfully start your own podcast! (3/6)
Telephone Selling with Integrity
Professionally Helping People to Buy from You II
How to Stand Out
Thrive After Five & Master Off-Hours Work
Internet Marketing
Developing an Internet Marketing Strategy
Essentials of Marketing Research: Part I
Essentials of Marketing Research: Part II
How to Build a Subscription Movement
Sales Alchemy: Turn Cold Calls into GOLD Calls
The Naked Buyer
Marketing Communications
Using Social Media for Personal Gain
Strategy, Marketing Plans and Small Organisations
Summiting Sales
Customer Care or Nightmare!
Negotiate at home and abroad
The Four Faces of Marketing
Professionally Helping People to Buy from You I
Going to the Sales Gym to Improve Your Performance
Professionally Helping People to Buy from You III
Rapport & Influence: Sales Secrets
The Bullwhip Effect in Supply Chain Management
Your Future Marketing
Look at Being Different in Your Industry
In Focus: Employer Branding at Albert Heijn
Consumer Behaviors Affecting Business' Marketing
I Am Not Your Sales GURU
Thoughtful Persuasion
Creating Engaging Virtual Events
Content Marketing: Further development areas
The Making of A DIGITAL BLITZ
5 Techniques For Managing Sales People
Pre-Call Planning Pharmaceutical Selling
Authenticity in Business
Discover your values, and others who share them
Pitch to Win Buy-in for Your Projects and Ideas
14 Reasons Why You Did Not Close the Sale
What’s Growth Hacking?
Digital Marketing Handbook (Vol 6)
Facilitating Effective Sales Meetings
Introduction to the Service Supply Chain
Price: The Deadliest Sales Objection
Your Customer Journey
Relationship Marketing in HR
Guiding Principles of Selling
Audiobook: 50 Ways To Lead Your Sales Team
Using Fast Thinking in Business
How to successfully start your own podcast! (6/6)
A Guide to Using Touchpoints in Marketing
Digital Marketing Handbook (Vol 5)
Questions that will win you the sale
Controlling The Sale
Engage a Growing Network with “Friendly Follow Up”
Using Emotion in Sales
Making Sales Performance Great
After the Sales Call
How To Meet Anyone By Hosting a Simple Podcast
Sales for Engineering Companies
Influencer Marketing Strategies
Words that Sell
Ethical storytelling with Cassandra Le
Supercharge your Networking using LinkedIn
How to Sell When Times are Tough
Sales Confidence 101
A guide to Contemporary Data Driven Marketing
Neomarketing
Mastering the Sales Cycle
The Best Apps to Use to Sell Virtually
White paper: Learning Content Strategy
How to Network Without Overstuffing Your Calendar
Audiobook: Preparing for Uniqueness
Successful Selling in a Virtual World
Presentation Skills: Post-Presentation Tips
Removing Limiting Beliefs to Excel in Sales
Why Consistency Matters in Your Marketing Approach
Marketing & Sales Alignment
Changing your Sales Mindset
Advanced Strategic Pricing
Content Marketing: Implementation
Naked Prospecting
The Sales Cycle for Veterans and Novices
Customer Care
50 Ways to lead your sales team
Vive la Difference
How to Manage Your Remote Sales Team
Building a Professional Network Using LinkedIn
Knowing What to Ask For Effective Networking
How to Write a Marketing Plan
Being Genuine with Yourself and Customers
In Focus: What Does Your Company Brand Stand For?
Booking Meetings over the Phone
Seven Ways to Build Trust into The Sales Process
Micro Talk: Getting Back to B2C
Marketing for the Non-Marketing Manager Part IV
Understanding Buyers
How to Use Video like a Leader
8 Steps to Building Meaningful Connections
Why Many Sales Managers Fail
Preparation & Mindset
Winning Pitches for Investors
Marketing Channels for Your Campaign
How to Use Social Media for Work Efficiency
Consultative Selling Skills
Understanding Social Media
Success in Selling: A Light-Hearted Guide, Part II
Strategic Analysis of Supply Chain Design
Powerful Strategies for Sales Success
First Steps in Selling