Log in
Categories About Us

Marketing & Sales

Content Marketing
Customer Service
Marketing
Sales
Handling Objections
3 Different Management Styles and When To Use Them
Power BI for Everyday Users
AI Fundamentals
Personal Brand Messaging
High-impact interpersonal skills
12 Smart Practices to Improve Marketing and Sales
Proposal Power
How to Build Your Personal Brand
Working with Uncertainty
Customer service
Grow Your Customers with Cross-Selling Techniques
Influencing and Persuasion skills
Personal Branding
Fundamentals of Data Visualization
Why the “Discovery Phase” is Key to Closing Sales
Emotional Intelligence in Sales
Handling Customer Objections
Effective Ways to Close Deals & Win More Business
Storytelling in Business
Basic Selling Skills
Simple Easy Elevator Pitch
An Introduction to Business Research Methods
Artificial Intelligence in Digital Marketing
From Assistant to Advisor
Creating and Selling the Customer Experience
Social Selling
Market Research
Marketing for the Non-Marketing Manager Part I
Mastering Sales Principles
Fundamentals of communication, P.R. and leadership
The Experts Teach: Customer Care
How to Use AI for Peak Sales Performance
Closing the Sale
Mastering the Art of Face to Face Customer Service
How to successfully start your own podcast! (1/6)
Telephone Selling with Integrity
The 5 Keys to Managing Sales Performance
Sales Planning
How to Create and Write Nuggets of Content Gold
Motivational Mindset
Write Amazing Headlines to Delight Your Audience
Mastering Sales Fears
Effective Negotiation
Sales Fails and How To Fix Them
Digital Marketing Handbook (Vol 1)
100 Low-Cost Ways to Promote your Business
Understanding Your Buyers
Cool It!
Sales Effectiveness
Managing Customer Experience in the Networked Age
Networking with Purpose
How to sell your value and your price
Negotiating Sales
Powerful Online Communication
Productivity Hacks to Maximise Your Workday
Strategic Marketing
Branding through Logos
Channel Management
Business Digitalization
Foundations of International Trade
Marketing for the Non-Marketing Manager Part II
AI-Driven Personalization
Marketing Essentials for Small Business
Master your Sales Technique
Pitching Successfully to Customers
Managerial Marketing in the Real World
An Introduction to Sales
Mini-Goals In Sales: Steps To Success
Manage Your Pipeline To Manage Success
Sell Through Storytelling
Sales Resilience
Controlling the Sale
Understanding your Customers
Negotiation Tactics for Optimal Purchasing Deals
Developing an Internet Marketing Strategy
Success in Selling: A Light-Hearted Guide, Part I
Customer Service Best Practices
Marketing Communications
Essentials of Marketing Research: Part I
Negotiation Skills
Send Better Emails, Make More Money
Transformational Sales Prospecting Strategies
Price: The Deadliest Sales Objection
White paper: Learning Content Strategy
The Bullwhip Effect in Supply Chain Management
Winning Pitches for Investors
Why Consistency Matters in Your Marketing Approach
Removing Limiting Beliefs to Excel in Sales
Customer Care
How to Handle Price Negotiation
First Steps in Selling
Choosing the Right Recruiter
Is The Customer Really Always Right?
Demystifying Marketing
Preparing for the Sale
Your Business Model
Are You a Sales Manager or a Sales Leader
Matching Your Selling to Your Customers' Buying
Mastering Sales Conversations
How to Make Your Content Marketing Work
Virtual Engagement for Successful Sales
Craft Narratives That Sell
Marketing: Everything You Need to Know
Transforming Your Underperforming Sales Team
Selling Demystified
How to Sell with a Genuine Human Approach
In Focus: Building a Brand with Content Marketing
Empathetic Artificial Intelligence
Performance Improvement Plan
Attaining Success with the New Customer
Winning over Difficult Clients
How to successfully start your own podcast! (5/6)
The Pitch Canvas
Must-Have Content for Your Business Website
Explaining Marketing to Grank, an Alien
How to Reduce NO SHOWS from Virtual Sales Meetings
Why Creative Expression is Worth Investing in?
Handling Objections at Each Stage of the Process
In Focus: Lessons from the SAP Sales Academy
Amazon Prime
Commercial Awareness for Managers
Digital Marketing Handbook (Vol 2)
What Do I Do With All This Data?
How to Structure your Pitch
Beautiful Blogs
Digital Marketing Handbook (Vol 3)
How to Talk to Print Journalists
Preparing for Cold Calls
A Human Centred Design Approach for Sales
How to successfully start your own podcast! (2/6)
Take a Deep Breath…We Got This
Pharmaceutical Selling
Sales Presentation Techniques
Being a Natural Born Seller
Why Payments are Critical to a Marketing Strategy
Going On a Sales Date To Win Over Customers
The Science of Sales
Discover the Brand You Already Have
Managing Salespeople Made Easier with KPIs
The Business of Writing Blogs
Leadership: How to Network
Why People Buy
Effective Use of Metrics in Sales Management
Don't Say Yes to EVERYONE
The Foundations of a Personal Branding Strategy
How to Penetrate A Sales Market in 90 Days
Consumer Psychology for the 21st Century
Email Marketing
Practical PR
Obtaining and Retaining Customers - Part I
Six Ways for More Mindful Social Media Use
Berliner Balanced Scorecard: Customer Perspective
How to Set Up an Office at Home
Keep Moving: Empathy and Growth Mindset
Successful Prospecting in Sales
B2B Selling Skills
A guide to Content Marketing
From pushy to natural promotion with Heather Sager
Motivating Salespeople To Their Success
Building a Professional Reputation Using LinkedIn
How to Conduct Great Virtual Sales Meetings
The Subscription Movement
Pitching - Frequently Asked Questions
Content Marketing for Small Businesses
Decoding Buyer Behavior
Virtual Selling: Making it Work for You!
In Focus: the Future of Recruitment
Your Marketing Tactics
Power Up Your Sales Culture In 30 Mins
How to Build Sales Confidence
Better Your Sales With This One Tip
Fighting The Scary Monsters of Sales Prospecting
Media and Cultural Theory
How Salespeople Stay Productive Working from Home
How to Reach an Agreement
Get your audience to read your posts TO THE END
Sales Success Blueprint
Your Meaningful Work
A to Z of How to Grow Your Small Business Online
Finding Post-Covid Brand Trends
Marketing for the Non-Marketing Manager Part III
Cognitive Selling
SMART Marketing Strategy: Align Actions with Goals
Virtual Selling
The 5 Critical Sales Management Focus Areas
Be Your Customer’s Decision-Coach
Your Sales Strategy
10 Ways To Boost Your Sales Confidence
Virtual Sales Presentations
Berliner Balanced Scorecard: Employee Perspective
Increase Your Brand Visibility
Using storytelling in sales with Clare Cui
How to Name Your Brand
Making PPC Marketing Profitable
Agile is Dead? Long Live Agile!
Using Net Promoter Scores for Events
Using LinkedIn as a Business Tool
Expert Talk: Attract Clients with Authenticity
How to Build a Loyal Audience
Your Marketing Strategy
The CARE Factor Fix™
Telesales
B2B Startup Marketing
Email Marketing: Increase Visibility & Conversions
7 Behaviours of Highly Effective Sales Managers
Search Engine Advertising
Marketing: Psychology Behind Profit
The 3 Critical Discovery Questions
Making Customer Service Count
PASSTA: It's the New Take on SPIN Selling
How to successfully start your own podcast! (4/6)
Web 2.0 and Social Media
Working Capital and Strategic Debtor Management
Handling Objections in Sales
Working Capital and Debtor Management: Exercises
Obtaining and Retaining Customers - Part II
Effective Marketing
Buyer behaviour
How to Sell Virtually Part 1
Building a Professional LinkedIn Profile
Leadership: How to Negotiate
B2B Digital Marketing
Marketing Automation Basic to Advanced Integration
TAKE AIM at B2B Sales Success – Abridged
Prospecting and Gaining Referrals
Internet Marketing Strategies For Your Business
Don’t be a Son of a PITCH
Digital Marketing Without Cookies
Dealing with Difficult Clients
Managing Difficult Customers
Your MarTech Stack
Working from Home as a Recruitment Consultant
What is a Pitch
Maximize Your Sales Success
How to make your profile WORTH staying on
Managing Difficult Salespeople
Boost your Sales Conversion
Making Sure You Use Negativity Positively to Grow
Creating and Maintaining Sales Excellence
Network Above Your League with Podcasting
Listening in the Digital Age
On-Page SEO that You Can Do Yourself
Your Brand, Your Treasure
Expert Talk: How to Implement Agile
How To Get Out Of A Sales Slump
Your PR Strategy
Introduction to E-Commerce
In Focus: Strategic Target Setting
In Focus: Power of Improvisation in Business
How to Develop Your Sales team
Effective Sales Meetings
Your Marketing Mindset
The first 5 minutes of a sales call – what to do
How to Maximise Your Juiciest Content
Creativity, Brand Narrative & the Power of Story
Getting Past Gatekeepers
Find Great Business Marketing Software Every Time
Employee Empowerment is doomed, unless…
Software as a Service (SaaS)
Making a Mark in the Media
Market Research – Glass Half-full or Half-empty?
Keep Moving: Crisis Marketing
How to Turn Customers into Fans
Overcome Objections & Close the Sale
Rethinking Your Sales Force Org Structure
Death and Rebirth of Customer Centric Marketing
Verbal Acuity: Communication Impact on Career
Succeeding in Sales
Removing the Competition
How to Make Marketing Fun
Virtual Selling Success
Getting Started with Podcasting for Business
Sales by Numbers
Brand Development and Storytelling
Content Creation: Fast & Easy Is A Slippery Slope
Managing Your Personal Brand Presence
Business Success: Aligning Strategy and Strengths
Lead Generation - A Primer
Mastering the Sales Mindset
How to plan and prepare for sales success
Setting and Selling Price
Build Your Unique Value Story and Stand Out
B2C Ecommerce
Prospecting and Following up
Pitch like a Pro
Affiliate Marketing
Marketing Automation & Integration
Building Your Confidence in Sales
Content Marketing
Business Blogs
Strategic Debtor Management and Terms of Sale
Consumer Behaviour and PR
Essentials of Marketing Research
Essentials of Marketing Research: Exercises
Strong Sales Presentations
Expert Talk: Weight Watcher's Rebrand to WW
Introduction to Naming a New Brand
Customer Service
Social Media Secrets: Write to Ignite Interest
Mastering the Sales Interaction
Digital Marketing Handbook (Vol 4)
D and I Focus: Agility and Sales Organizations
Boost Your Profile In Print
Reinforcing your Sales Case
Public Relations in the XXI Century
How to Lead Your Sales Team
Promote Yourself
Body Language in Sales
Resilience in Customer Service
How to Stand Out
The Means to the End
From Guesswork to Gold: Explore Your Target Market
Expert Talk: 3 Questions Every Brand Must Answer
The 90 Minute Marketing Plan
How to speak up to create change with VP Wright
How to Sell Virtually
The Secrets to Master a Customer-Centric Strategy
Digital Marketing: What You’re Told & Sold
Social Media Success
The Naked Buyer
How to Build a Subscription Movement
The Four Faces of Marketing
Summiting Sales
Using Social Media for Personal Gain
Sales Alchemy: Turn Cold Calls into GOLD Calls
Internet Marketing
Strategy, Marketing Plans and Small Organisations
Customer Care or Nightmare!
Negotiate at home and abroad
Essentials of Marketing Research: Part II
10 Selling Habits To Change For Better Results
Personal Branding is a Key Skill
Sales presentations that will win you the business
How to Grow Your Virtual Network
The Power of Conjoint Analysis
E-Commerce and the Future of Business
Writing Non-Fiction Books
How to close the sale successfully
Ten Tips to Win Your Next Pitch
How to Beat your Pitching Nerves
Expert Talk: Sell your Business with Storytelling
Why a Mentor is Vital in Business
Professionally Helping People to Buy from You II
Look Before you Leap
Social Media for Lead Gen
Effortless Email Networking
How to successfully start your own podcast! (3/6)
How to Build a Lead Generation Engine
Thrive After Five & Master Off-Hours Work
Sales Emails That Prospects Will Actually Read
Unseen
Re-engaging Prospects Through Email
Ghosting in Work & Business and Long-Term Effects
Gaining an Unfair Advantage
Understanding Buyers
How to Network Without Overstuffing Your Calendar
Vive la Difference
Facilitating Effective Sales Meetings
Questions that will win you the sale
Words that Sell
Being Genuine with Yourself and Customers
Ethical storytelling with Cassandra Le
Rapport & Influence: Sales Secrets
Professionally Helping People to Buy from You I
Expert Talk: Customer Retention, #1 Growth Hack
Content Marketing: Further development areas
Professionally Helping People to Buy from You III
Relationship Marketing in HR
The Making of A DIGITAL BLITZ
Your Future Marketing
Effective Ways to Communicate With Customers
Thoughtful Persuasion
Audiobook: 50 Ways To Lead Your Sales Team
A guide to Contemporary Data Driven Marketing
Mastering the Sales Cycle
Building a Professional Network Using LinkedIn
Creating Engaging Virtual Events
Engage a Growing Network with “Friendly Follow Up”
Influencer Marketing Strategies
Guiding Principles of Selling
Authenticity in Business
In Focus: What Does Your Company Brand Stand For?
How to Use Video like a Leader
Marketing Channels for Your Campaign
Sales for Engineering Companies
How to Manage Your Remote Sales Team
Your Customer Journey
Pre-Call Planning Pharmaceutical Selling
What’s Growth Hacking?
Changing your Sales Mindset
Presentation Skills: Post-Presentation Tips
Winning Over Tough Clients with Ease
Using Fast Thinking in Business
How to successfully start your own podcast! (6/6)
In Focus: Employer Branding at Albert Heijn
How to Sell When Times are Tough
Sales Confidence 101
Making Sales Performance Great
After the Sales Call
Preparation & Mindset
How to Write a Marketing Plan
Managing Negotiation
Going to the Sales Gym to Improve Your Performance
Digital Marketing Handbook (Vol 6)
Successful Selling in a Virtual World
Pitch to Win Buy-in for Your Projects and Ideas
The Best Apps to Use to Sell Virtually
A Guide to Using Touchpoints in Marketing
Supercharge your Networking using LinkedIn
Why Many Sales Managers Fail
Introduction to the Service Supply Chain
Marketing & Sales Alignment
Micro Talk: Getting Back to B2C
14 Reasons Why You Did Not Close the Sale
Digital Marketing Handbook (Vol 5)
Using Emotion in Sales
Booking Meetings over the Phone
Controlling The Sale
Will AI Replace the Sales Rep
Neomarketing
8 Steps to Building Meaningful Connections
Look at Being Different in Your Industry
Consumer Behaviors Affecting Business' Marketing
Consultative Selling Skills
Understanding Social Media
50 Ways to lead your sales team
Discover your values, and others who share them
Complex Negotiations
Marketing for the Non-Marketing Manager Part IV
Knowing What to Ask For Effective Networking
Seven Ways to Build Trust into The Sales Process
5 Techniques For Managing Sales People
How to Use Social Media for Work Efficiency
I Am Not Your Sales GURU
Audiobook: Preparing for Uniqueness
How To Meet Anyone By Hosting a Simple Podcast
Powerful Strategies for Sales Success
Strategic Analysis of Supply Chain Design
Advanced Strategic Pricing
Naked Prospecting
Content Marketing: Implementation
The Sales Cycle for Veterans and Novices
Success in Selling: A Light-Hearted Guide, Part II