Log in
Categories About Us

Marketing & Sales

Content Marketing
Customer Service
Marketing
Sales
Handling Objections
Power BI for Everyday Users
AI Fundamentals
3 Different Management Styles and When To Use Them
High-impact interpersonal skills
Email Marketing: Increase Visibility & Conversions
Proposal Power
AI-Driven Personalization
Personal Brand Messaging
12 Smart Practices to Improve Marketing and Sales
Influencing and Persuasion skills
How to Build Your Personal Brand
Handling Customer Objections
Customer service
Listening in the Digital Age
Personal Branding
How to Use AI for Peak Sales Performance
Customer Service Best Practices
Emotional Intelligence in Sales
How to successfully start your own podcast! (1/6)
Effective Ways to Close Deals & Win More Business
Working with Uncertainty
Storytelling in Business
How to successfully start your own podcast! (3/6)
Fundamentals of Data Visualization
Simple Easy Elevator Pitch
An Introduction to Business Research Methods
From Assistant to Advisor
Will AI Replace the Sales Rep
Negotiating Sales
Understanding Your Buyers
How to successfully start your own podcast! (5/6)
How to successfully start your own podcast! (2/6)
Social Selling
Fundamentals of communication, P.R. and leadership
Effective Marketing
Basic Selling Skills
The Experts Teach: Customer Care
Mastering the Art of Face to Face Customer Service
Why the “Discovery Phase” is Key to Closing Sales
Sales Planning
Motivational Mindset
Creating and Selling the Customer Experience
How to Handle Price Negotiation
Preparing for Cold Calls
Being a Natural Born Seller
Digital Marketing Handbook (Vol 3)
How to Talk to Print Journalists
Are You a Sales Manager or a Sales Leader
Productivity Hacks to Maximise Your Workday
The Business of Writing Blogs
Sales Fails and How To Fix Them
Why Creative Expression is Worth Investing in?
Handling Objections at Each Stage of the Process
Market Research
Networking with Purpose
Sales Effectiveness
Digital Marketing Handbook (Vol 1)
Leadership: How to Network
Why People Buy
Cool It!
Powerful Online Communication
Channel Management
Making Customer Service Count
Your Marketing Strategy
Mastering Sales Principles
In Focus: the Future of Recruitment
Marketing for the Non-Marketing Manager Part I
Business Digitalization
Marketing Essentials for Small Business
Strategic Marketing
Pitching Successfully to Customers
A guide to Content Marketing
Master your Sales Technique
Agile is Dead? Long Live Agile!
Search Engine Advertising
PASSTA: It's the New Take on SPIN Selling
Branding through Logos
7 Behaviours of Highly Effective Sales Managers
Grow Your Customers with Cross-Selling Techniques
Sell Through Storytelling
The first 5 minutes of a sales call – what to do
Verbal Acuity: Communication Impact on Career
Sales Resilience
How to Turn Customers into Fans
Strategic Debtor Management and Terms of Sale
Content Marketing
In Focus: Power of Improvisation in Business
Closing the Sale
How to Create and Write Nuggets of Content Gold
Understanding your Customers
Telephone Selling with Integrity
Resilience in Customer Service
How to Build a Subscription Movement
Developing an Internet Marketing Strategy
The 5 Keys to Managing Sales Performance
The Secrets to Master a Customer-Centric Strategy
Why a Mentor is Vital in Business
Negotiation Skills
Digital Marketing Handbook (Vol 6)
5 Techniques For Managing Sales People
Marketing & Sales Alignment
Winning Pitches for Investors
Winning Over Tough Clients with Ease
Artificial Intelligence in Digital Marketing
A Human Centred Design Approach for Sales
Beautiful Blogs
Berliner Balanced Scorecard: Customer Perspective
Matching Your Selling to Your Customers' Buying
Effective Negotiation
Attaining Success with the New Customer
Winning over Difficult Clients
Take a Deep Breath…We Got This
How to Penetrate A Sales Market in 90 Days
Effective Use of Metrics in Sales Management
Six Ways for More Mindful Social Media Use
Choosing the Right Recruiter
How to Sell with a Genuine Human Approach
Must-Have Content for Your Business Website
Marketing: Everything You Need to Know
How to Structure your Pitch
Amazon Prime
Your Business Model
Commercial Awareness for Managers
Craft Narratives That Sell
Transforming Your Underperforming Sales Team
Why Payments are Critical to a Marketing Strategy
Going On a Sales Date To Win Over Customers
The Science of Sales
In Focus: Building a Brand with Content Marketing
Virtual Engagement for Successful Sales
Empathetic Artificial Intelligence
Mastering Sales Conversations
Mastering Sales Fears
How to Make Your Content Marketing Work
Managing Customer Experience in the Networked Age
What Do I Do With All This Data?
Managing Salespeople Made Easier with KPIs
100 Low-Cost Ways to Promote your Business
Digital Marketing Handbook (Vol 2)
Selling Demystified
The Foundations of a Personal Branding Strategy
Sales Presentation Techniques
Email Marketing
Explaining Marketing to Grank, an Alien
How to Reduce NO SHOWS from Virtual Sales Meetings
The Pitch Canvas
Discover the Brand You Already Have
Performance Improvement Plan
In Focus: Lessons from the SAP Sales Academy
Don't Say Yes to EVERYONE
Practical PR
Write Amazing Headlines to Delight Your Audience
Is The Customer Really Always Right?
Demystifying Marketing
Preparing for the Sale
Pharmaceutical Selling
How to sell your value and your price
Consumer Psychology for the 21st Century
Obtaining and Retaining Customers - Part I
How to Set Up an Office at Home
Keep Moving: Empathy and Growth Mindset
Virtual Sales Presentations
The 5 Critical Sales Management Focus Areas
Be Your Customer’s Decision-Coach
How to Name Your Brand
Content Marketing for Small Businesses
Finding Post-Covid Brand Trends
Marketing for the Non-Marketing Manager Part III
Cognitive Selling
B2B Digital Marketing
Power Up Your Sales Culture In 30 Mins
Expert Talk: Attract Clients with Authenticity
Using LinkedIn as a Business Tool
Your Marketing Tactics
Berliner Balanced Scorecard: Employee Perspective
Your Sales Strategy
Making PPC Marketing Profitable
TAKE AIM at B2B Sales Success – Abridged
Better Your Sales With This One Tip
Fighting The Scary Monsters of Sales Prospecting
How to Build Sales Confidence
Increase Your Brand Visibility
Marketing for the Non-Marketing Manager Part II
Decoding Buyer Behavior
Leadership: How to Negotiate
Don’t be a Son of a PITCH
Digital Marketing Without Cookies
Marketing Automation Basic to Advanced Integration
Using storytelling in sales with Clare Cui
Telesales
SMART Marketing Strategy: Align Actions with Goals
How to Build a Loyal Audience
Working Capital and Strategic Debtor Management
Working Capital and Debtor Management: Exercises
Successful Prospecting in Sales
Handling Objections in Sales
Media and Cultural Theory
How Salespeople Stay Productive Working from Home
The Subscription Movement
Pitching - Frequently Asked Questions
10 Ways To Boost Your Sales Confidence
Sales Success Blueprint
Your Meaningful Work
From pushy to natural promotion with Heather Sager
Building a Professional Reputation Using LinkedIn
A to Z of How to Grow Your Small Business Online
Foundations of International Trade
Using Net Promoter Scores for Events
Get your audience to read your posts TO THE END
The CARE Factor Fix™
How to Conduct Great Virtual Sales Meetings
The 3 Critical Discovery Questions
B2B Startup Marketing
Motivating Salespeople To Their Success
How to Reach an Agreement
How to successfully start your own podcast! (4/6)
Dealing with Difficult Clients
Web 2.0 and Social Media
Prospecting and Gaining Referrals
B2B Selling Skills
Internet Marketing Strategies For Your Business
How to Sell Virtually Part 1
Buyer behaviour
Managerial Marketing in the Real World
Obtaining and Retaining Customers - Part II
Virtual Selling
Virtual Selling: Making it Work for You!
Marketing: Psychology Behind Profit
Building a Professional LinkedIn Profile
An Introduction to Sales
On-Page SEO that You Can Do Yourself
Working from Home as a Recruitment Consultant
Succeeding in Sales
Your MarTech Stack
Setting and Selling Price
Making a Mark in the Media
Lead Generation - A Primer
Mastering the Sales Mindset
Your Brand, Your Treasure
Content Creation: Fast & Easy Is A Slippery Slope
Employee Empowerment is doomed, unless…
Your Marketing Mindset
Making Sure You Use Negativity Positively to Grow
Mini-Goals In Sales: Steps To Success
Build Your Unique Value Story and Stand Out
Your PR Strategy
Keep Moving: Crisis Marketing
How to Maximise Your Juiciest Content
Creativity, Brand Narrative & the Power of Story
Prospecting and Following up
Marketing Automation & Integration
Affiliate Marketing
Pitch like a Pro
Getting Past Gatekeepers
How to Develop Your Sales team
Effective Sales Meetings
B2C Ecommerce
Getting Started with Podcasting for Business
Sales by Numbers
Boost your Sales Conversion
Rethinking Your Sales Force Org Structure
Removing the Competition
How to Make Marketing Fun
Virtual Selling Success
How To Get Out Of A Sales Slump
Death and Rebirth of Customer Centric Marketing
What is a Pitch
Introduction to E-Commerce
In Focus: Strategic Target Setting
Managing Difficult Customers
Market Research – Glass Half-full or Half-empty?
Software as a Service (SaaS)
Overcome Objections & Close the Sale
Brand Development and Storytelling
Building Your Confidence in Sales
Introduction to Naming a New Brand
Managing Your Personal Brand Presence
Business Success: Aligning Strategy and Strengths
Strong Sales Presentations
Business Blogs
Essentials of Marketing Research
Essentials of Marketing Research: Exercises
Find Great Business Marketing Software Every Time
How to make your profile WORTH staying on
Creating and Maintaining Sales Excellence
Network Above Your League with Podcasting
Maximize Your Sales Success
Expert Talk: How to Implement Agile
How to plan and prepare for sales success
Manage Your Pipeline To Manage Success
Expert Talk: Weight Watcher's Rebrand to WW
Managing Difficult Salespeople
Consumer Behaviour and PR
Customer Service
Professionally Helping People to Buy from You II
Reinforcing your Sales Case
Sales Emails That Prospects Will Actually Read
Unseen
Negotiation Tactics for Optimal Purchasing Deals
How to Stand Out
Promote Yourself
Body Language in Sales
Sales presentations that will win you the business
How to speak up to create change with VP Wright
How to Lead Your Sales Team
The Means to the End
The Power of Conjoint Analysis
E-Commerce and the Future of Business
Thrive After Five & Master Off-Hours Work
Boost Your Profile In Print
Ten Tips to Win Your Next Pitch
Controlling the Sale
Look Before you Leap
Ghosting in Work & Business and Long-Term Effects
Personal Branding is a Key Skill
Gaining an Unfair Advantage
From Guesswork to Gold: Explore Your Target Market
How to Build a Lead Generation Engine
Using Social Media for Personal Gain
Sales Alchemy: Turn Cold Calls into GOLD Calls
The Naked Buyer
Strategy, Marketing Plans and Small Organisations
Customer Care or Nightmare!
Negotiate at home and abroad
The Four Faces of Marketing
Summiting Sales
Internet Marketing
Success in Selling: A Light-Hearted Guide, Part I
D and I Focus: Agility and Sales Organizations
How to Sell Virtually
Social Media Secrets: Write to Ignite Interest
Digital Marketing Handbook (Vol 4)
How to Beat your Pitching Nerves
How to Grow Your Virtual Network
The 90 Minute Marketing Plan
Social Media Success
Re-engaging Prospects Through Email
Send Better Emails, Make More Money
Transformational Sales Prospecting Strategies
10 Selling Habits To Change For Better Results
Expert Talk: Sell your Business with Storytelling
Marketing Communications
Mastering the Sales Interaction
How to close the sale successfully
Essentials of Marketing Research: Part I
Essentials of Marketing Research: Part II
Digital Marketing: What You’re Told & Sold
Expert Talk: 3 Questions Every Brand Must Answer
Writing Non-Fiction Books
Social Media for Lead Gen
Effortless Email Networking
Public Relations in the XXI Century
Rapport & Influence: Sales Secrets
Pitch to Win Buy-in for Your Projects and Ideas
The Bullwhip Effect in Supply Chain Management
The Best Apps to Use to Sell Virtually
Introduction to the Service Supply Chain
Using Emotion in Sales
How to Network Without Overstuffing Your Calendar
Marketing Channels for Your Campaign
White paper: Learning Content Strategy
Vive la Difference
Mastering the Sales Cycle
Building a Professional Network Using LinkedIn
The Making of A DIGITAL BLITZ
Effective Ways to Communicate With Customers
Influencer Marketing Strategies
Guiding Principles of Selling
Pre-Call Planning Pharmaceutical Selling
What’s Growth Hacking?
14 Reasons Why You Did Not Close the Sale
Digital Marketing Handbook (Vol 5)
Successful Selling in a Virtual World
Changing your Sales Mindset
Knowing What to Ask For Effective Networking
Micro Talk: Getting Back to B2C
Creating Engaging Virtual Events
Professionally Helping People to Buy from You I
A Guide to Using Touchpoints in Marketing
Content Marketing: Further development areas
Authenticity in Business
Price: The Deadliest Sales Objection
Going to the Sales Gym to Improve Your Performance
How to Sell When Times are Tough
Sales Confidence 101
In Focus: Employer Branding at Albert Heijn
How to Manage Your Remote Sales Team
In Focus: What Does Your Company Brand Stand For?
How to Use Video like a Leader
Complex Negotiations
Marketing for the Non-Marketing Manager Part IV
Discover your values, and others who share them
Facilitating Effective Sales Meetings
Why Many Sales Managers Fail
Expert Talk: Customer Retention, #1 Growth Hack
Your Customer Journey
Look at Being Different in Your Industry
Your Future Marketing
Engage a Growing Network with “Friendly Follow Up”
How to Use Social Media for Work Efficiency
How to Write a Marketing Plan
Managing Negotiation
Supercharge your Networking using LinkedIn
Making Sales Performance Great
After the Sales Call
Preparation & Mindset
Booking Meetings over the Phone
Audiobook: Preparing for Uniqueness
Sales for Engineering Companies
Ethical storytelling with Cassandra Le
Consultative Selling Skills
Using Fast Thinking in Business
How to successfully start your own podcast! (6/6)
How To Meet Anyone By Hosting a Simple Podcast
I Am Not Your Sales GURU
Why Consistency Matters in Your Marketing Approach
Presentation Skills: Post-Presentation Tips
Professionally Helping People to Buy from You III
Relationship Marketing in HR
Advanced Strategic Pricing
Naked Prospecting
Content Marketing: Implementation
The Sales Cycle for Veterans and Novices
Customer Care
Removing Limiting Beliefs to Excel in Sales
A guide to Contemporary Data Driven Marketing
Words that Sell
Being Genuine with Yourself and Customers
Success in Selling: A Light-Hearted Guide, Part II
Controlling The Sale
Thoughtful Persuasion
Audiobook: 50 Ways To Lead Your Sales Team
Consumer Behaviors Affecting Business' Marketing
Seven Ways to Build Trust into The Sales Process
Neomarketing
8 Steps to Building Meaningful Connections
Questions that will win you the sale
Understanding Buyers
Understanding Social Media
50 Ways to lead your sales team
Powerful Strategies for Sales Success
Strategic Analysis of Supply Chain Design
First Steps in Selling