Marketing & Sales

Being Innovative and Creative

AI Fundamentals

Understanding Your Buyers

An Introduction to Business Research Methods

Sales Effectiveness

Power BI for Everyday Users

Influencing and Persuasion skills

Customer Service Imperatives

High-impact interpersonal skills

Networking with Purpose

Empathetic Artificial Intelligence

Working with Uncertainty

Negotations: For Purchasing Department

Strong Sales Presentations

Are You a Sales Manager or a Sales Leader

Motivational Mindset

Customer service

Effective Ways to Close Deals & Win More Business

Leadership: How to Network

Business Digitalization

Success in Selling: A Light-Hearted Guide, Part I

Fundamentals of Data Visualization

How to Build Your Personal Brand

Media and Cultural Theory

Digital Marketing Handbook (Vol 1)

Expert Talk: Customer Retention, #1 Growth Hack

Being a Natural Born Seller

Personal Brand Messaging

Customer Service Best Practices

How to Build a Subscription Movement

Handling Customer Objections

Using Net Promoter Scores for Events

Presentation Skills: Post-Presentation Tips

Effective Negotiation

Handling Objections at Each Stage of the Process

Controlling the Sale

Procurement & Negotiation

Social Selling

Authenticity in Business

Mini-Goals In Sales: Steps To Success

Email Marketing: Increase Visibility & Conversions

Personal Branding

Fundamentals of communication, P.R. and leadership

Mastering Sales Principles

Artificial Intelligence in Digital Marketing

Marketing Automation & Integration

Managing Your Personal Brand Presence

Using storytelling in sales with Clare Cui

Introduction to E-Commerce

Master your Sales Technique

Powerful Online Communication

100 Low-Cost Ways to Promote your Business

Expert Talk: How to Implement Agile

How to Beat your Pitching Nerves

Personal Branding is a Key Skill

How to Use AI for Peak Sales Performance

Sell Through Storytelling

Sales Emails That Prospects Will Actually Read

Why Payments are Critical to a Marketing Strategy

Making Customer Service Count

Sales Planning

Understanding Buyers

Foundations of International Trade

Simple Easy Elevator Pitch

Managing Difficult Customers

Mastering the Sales Interaction

The Power of Conjoint Analysis

Keep Moving: Empathy and Growth Mindset

Expert Talk: Marketing Basics

Telephone Sales

Discover the Brand You Already Have

How to Name Your Brand

Branding through Logos

Commercial Awareness for Managers

How to Handle Price Negotiation

After the Sales Call

A guide to Contemporary Data Driven Marketing

Negotiation Skills

Knowing What to Ask For Effective Networking

Customer Service

Handling Objections

Preparing for the Sale

Ten Tips to Win Your Next Pitch

How to Use Social Media for Work Efficiency

Expert Talk: Customer Service & Retention

Promote Yourself

Winning over Difficult Clients

Mastering the Art of Face to Face Customer Service

Understanding your Customers

Expert Talk: Commercial Storytelling

Virtual Selling

Why Consistency Matters in Your Marketing Approach

Expert Talk: Marketing Research and Analysis

Is The Customer Really Always Right?

Thoughtful Persuasion

Mastering Sales Conversations

Preparing for Cold Calls

Expert Talk: Commercial Awareness

Dealing with Difficult Clients

Stacking the Sales Pipeline

Marketing for the Non-Marketing Manager Part I

Why the “Discovery Phase” is Key to Closing Sales

Brand Development and Storytelling

How to Sell with a Genuine Human Approach

Effective Use of Metrics in Sales Management

The Science of Sales

Prospecting and Gaining Referrals

How to Write a Marketing Plan

Understanding Social Media

7 Behaviours of Highly Effective Sales Managers

Mastering the Sales Mindset

Creating and Maintaining Sales Excellence

Marketing for the Non-Marketing Manager Part II

Keep Moving: Crisis Marketing

Strategic Debtor Management and Terms of Sale

Build Your Unique Value Story and Stand Out

Digital Marketing: What You’re Told & Sold

Must-Have Content for Your Business Website

B2B Startup Marketing

The 5 Keys to Managing Sales Performance

Digital Marketing Without Cookies

Pitching - Frequently Asked Questions

Marketing Automation Basic to Advanced Integration

Six Ways for More Mindful Social Media Use

Winning Pitches for Investors

Storytelling in Business

Supercharge your Networking using LinkedIn

Engage a Growing Network with “Friendly Follow Up”

Consultative Selling Skills

Online Marketing

Writing Skills and Sales Copywriting

From pushy to natural promotion with Heather Sager

The Foundations of a Personal Branding Strategy

Pitch like a Pro

Fighting The Scary Monsters of Sales Prospecting

Social Media Success

Cool It!

Digital Marketing Handbook (Vol 3)

Getting Past Gatekeepers

Look Before you Leap

3 Different Management Styles and When To Use Them

What’s Growth Hacking?

How To Meet Anyone By Hosting a Simple Podcast

Digital Marketing Handbook (Vol 6)

Expert Talk: 3 Questions Every Brand Must Answer

How to Stand Out

Decoding Buyer Behavior

Demystifying Marketing

Productivity Hacks to Maximise Your Workday

Relationship Marketing in HR

Going On a Sales Date To Win Over Customers

Discover your values, and others who share them

In Focus: Power of Improvisation in Business

Digital Marketing Handbook (Vol 2)

Digital Marketing Handbook (Vol 4)

The 3 Critical Discovery Questions

Don't Say Yes to EVERYONE

Using Social Media for Personal Gain

Business Blogs

Customer Care or Nightmare!

Market Research – Glass Half-full or Half-empty?

Sales presentations that will win you the business

Essentials of Marketing Research

Expert Talk: Body Language

Rapport & Influence: Sales Secrets

Content Marketing

Market Research

Advanced Strategic Pricing

Succeeding in Sales

Internal Marketing

How to successfully start your own podcast! (1/6)

Why People Buy

The Bullwhip Effect in Supply Chain Management

Winning Over Tough Clients with Ease

Boost your Sales Conversion

Will AI Replace the Sales Rep

Write Amazing Headlines to Delight Your Audience

How to Structure your Pitch

Search Engine Advertising

Negotiating Sales

How to Grow Your Virtual Network

Writing Non-Fiction Books

Developing an Internet Marketing Strategy

Your Customer Journey

How to sell your value and your price

Your Brand, Your Treasure

The 90 Minute Marketing Plan

50 Ways to lead your sales team

Marketing for the Non-Marketing Manager Part IV

Why Many Sales Managers Fail

Vive la Difference

Affiliate Marketing

Basic Selling Skills

Creating and Selling the Customer Experience

How to Penetrate A Sales Market in 90 Days

Virtual Sales Presentations

Introduction to the Service Supply Chain

Verbal Acuity: Communication Impact on Career

How to successfully start your own podcast! (5/6)

Content Marketing

Influencer Marketing Strategies

Digital Marketing Handbook (Vol 5)

The Business of Writing Blogs

Strategic Marketing

Channel Management

Get your audience to read your posts TO THE END

Expert Talk: Product Marketing

Content Marketing: Implementation

How to Set Up an Office at Home

Business Success: Aligning Strategy and Strengths

Sales Fails and How To Fix Them

Marketing for the Non-Marketing Manager Part III

5 Techniques For Managing Sales People

How to Talk to Print Journalists

Choosing the Right Recruiter

Complex Negotiations

What Do I Do With All This Data?

Pitching Successfully to Customers

Negotiation Tactics for Optimal Purchasing Deals

Emotional Intelligence in Sales

Using Fast Thinking in Business

White paper: Learning Content Strategy

Leadership: How to Negotiate

Marketing Essentials for Small Business

Consumer Behaviors Affecting Business' Marketing

Prospecting and Following up

Software as a Service (SaaS)

SMART Marketing Strategy: Align Actions with Goals

Changing your Sales Mindset

Sales Presentation Techniques

How to close the sale successfully

Amazon Prime

Content Marketing for Small Businesses

12 Smart Practices to Improve Marketing and Sales

A guide to Content Marketing

Influencer Marketing

Mastering Sales Fears

B2B Digital Marketing

Transformational Sales Prospecting Strategies

Manage Your Pipeline To Manage Success

Social Media Secrets: Write to Ignite Interest

How to Turn Customers into Fans

Reinforcing your Sales Case

Resilience in Customer Service

What is a Pitch

In Focus: Lessons from the SAP Sales Academy

How to Conduct Great Virtual Sales Meetings

Managerial Marketing in the Real World

How to Build a Loyal Audience

Beautiful Blogs

Expert Talk: Effective Job Seeking

A to Z of How to Grow Your Small Business Online

Questions that will win you the sale

Making a Mark in the Media

Matching Your Selling to Your Customers' Buying

Content Marketing: Further development areas

Effortless Email Networking

In Focus: the Future of Recruitment

From Guesswork to Gold: Explore Your Target Market

B2B Selling Skills

PASSTA: It's the New Take on SPIN Selling

Negotiate at home and abroad

Effective Sales Meetings

Performance Improvement Plan

Effective Marketing

10 Selling Habits To Change For Better Results

In Focus: Building a Brand with Content Marketing

Email Marketing

How to successfully start your own podcast! (3/6)

10 Ways To Boost Your Sales Confidence

Effective Ways to Communicate With Customers

On-Page SEO that You Can Do Yourself

In Focus: Employer Branding at Albert Heijn

How to successfully start your own podcast! (2/6)

Building a Professional LinkedIn Profile

The Experts Teach: Customer Care

Sales Success Blueprint

How to Use Video like a Leader

How to Reach an Agreement

The Making of A DIGITAL BLITZ

How to speak up to create change with VP Wright

Ethical storytelling with Cassandra Le

Craft Narratives That Sell

Expert Talk: E-Commerce Marketing

Overcome Objections & Close the Sale

How to successfully start your own podcast! (4/6)

Getting Started with Podcasting for Business

Managing Negotiation

Your Business Model

The first 5 minutes of a sales call – what to do

14 Reasons Why You Did Not Close the Sale

Marketing Channels for Your Campaign

Working from Home as a Recruitment Consultant

Maximize Your Sales Success

How to make your profile WORTH staying on

Mastering the Sales Cycle

Managing Salespeople Made Easier with KPIs

8 Steps to Building Meaningful Connections

Building a Professional Network Using LinkedIn

Marketing: Psychology Behind Profit

Building Your Confidence in Sales

Success in Selling: A Light-Hearted Guide, Part II

Public Relations in the XXI Century

An Introduction to Sales

Grow Your Customers with Cross-Selling Techniques

Essentials of Marketing Research: Part II

Removing the Competition

How to Sell When Times are Tough

Why Creative Expression is Worth Investing in?

Internet Marketing

Creativity, Brand Narrative & the Power of Story

Essentials of Marketing Research: Part I

In Focus: Strategic Target Setting

Marketing & Sales Alignment

Content Creation: Fast & Easy Is A Slippery Slope

Your Meaningful Work

The Four Faces of Marketing

Building a Professional Reputation Using LinkedIn

Transforming Your Underperforming Sales Team

Powerful Strategies for Sales Success

How to successfully start your own podcast! (6/6)

Pitch to Win Buy-in for Your Projects and Ideas

B2B Sales

Boost Your Profile In Print

Making PPC Marketing Profitable

Introduction to Naming a New Brand

Thrive After Five & Master Off-Hours Work

Virtual Engagement for Successful Sales

Pharmaceutical Selling

Social Media for Lead Gen

Audiobook: Preparing for Uniqueness

How to Reduce NO SHOWS from Virtual Sales Meetings

Using LinkedIn as a Business Tool

Sales Confidence 101

The Secrets to Master a Customer-Centric Strategy

Customer Care

How to plan and prepare for sales success

Obtaining and Retaining Customers - Part II

Lead Generation - A Primer

A Human Centred Design Approach for Sales

Closing the Sale

How to Make Marketing Fun

Finding Post-Covid Brand Trends

Send Better Emails, Make More Money

Creating Engaging Virtual Events

How To Get Out Of A Sales Slump

How to Lead Your Sales Team

In Focus: What Does Your Company Brand Stand For?

Unseen

Your Marketing Strategy

Essentials of Marketing Research: Exercises

How to Sell Virtually

Explaining Marketing to Grank, an Alien

Managing Customer Experience in the Networked Age

Your PR Strategy

Successful Selling in a Virtual World

Why a Mentor is Vital in Business

Your Marketing Tactics

Marketing: Everything You Need to Know

Your Future Marketing

Expert Talk: Sell your Business with Storytelling

Attaining Success with the New Customer

Sales by Numbers

Obtaining and Retaining Customers - Part I

Be Your Customer’s Decision-Coach

Virtual Selling: Making it Work for You!

Handling Objections in Sales

Your Marketing Mindset

First Steps in Selling

Setting and Selling Price

Ghosting in Work & Business and Long-Term Effects

Expert Talk: Attract Clients with Authenticity

The Means to the End

How to Maximise Your Juiciest Content

The Pitch Canvas

Making Sales Performance Great

How to Build a Lead Generation Engine

Going to the Sales Gym to Improve Your Performance

Neomarketing

Words that Sell

Audiobook: 50 Ways To Lead Your Sales Team

Cognitive Selling

Expert Talk: Content Marketing and Authenticity

E-Commerce and Maximizing Your Online Sales

Sales for Engineering Companies

D and I Focus: Agility and Sales Organizations

Professionally Helping People to Buy from You I

A Guide to Using Touchpoints in Marketing

Practical PR

Employee Empowerment is doomed, unless…

Telephone Selling with Integrity

How to Develop Your Sales team

Successful Prospecting in Sales

E-Commerce and the Future of Business

Virtual Selling Success

Facilitating Effective Sales Meetings

The Sales Cycle for Veterans and Novices

Take a Deep Breath…We Got This

Naked Prospecting

B2C Ecommerce

How to Make Your Content Marketing Work

Your Sales Strategy

Look at Being Different in Your Industry

How to Build Sales Confidence

How to Network Without Overstuffing Your Calendar

Increase Your Brand Visibility

The 5 Critical Sales Management Focus Areas

Death and Rebirth of Customer Centric Marketing

Making Sure You Use Negativity Positively to Grow

Network Above Your League with Podcasting

TAKE AIM at B2B Sales Success – Abridged

Rethinking Your Sales Force Org Structure

Buyer behaviour

How to Sell Virtually Part 1

How to Manage Your Remote Sales Team

Micro Talk: Getting Back to B2C

Sales Alchemy: Turn Cold Calls into GOLD Calls

Booking Meetings over the Phone

Selling Demystified

Expert Talk: Ace the Sale!

Motivating Salespeople To Their Success

Seven Ways to Build Trust into The Sales Process

The Naked Buyer

Using Emotion in Sales

The Subscription Movement

Internet Marketing Strategies For Your Business

Gaining an Unfair Advantage

Power Up Your Sales Culture In 30 Mins

Don’t be a Son of a PITCH

Controlling The Sale

Consumer Behaviour and PR

Re-engaging Prospects Through Email

Preparation & Mindset

Price: The Deadliest Sales Objection

How Salespeople Stay Productive Working from Home

Guiding Principles of Selling

Your MarTech Stack

Strategy, Marketing Plans and Small Organisations

Expert Talk: Weight Watcher's Rebrand to WW

Telesales

Summiting Sales

Better Your Sales With This One Tip

The CARE Factor Fix™

I Am Not Your Sales GURU

Professionally Helping People to Buy from You II

The Best Apps to Use to Sell Virtually

Body Language in Sales

Find Great Business Marketing Software Every Time

Removing Limiting Beliefs to Excel in Sales

Strategic Analysis of Supply Chain Design

Managing Difficult Salespeople

Pre-Call Planning Pharmaceutical Selling

Professionally Helping People to Buy from You III

Consumer Psychology for the 21st Century

Being Genuine with Yourself and Customers

Berliner Balanced Scorecard: Customer Perspective

Working Capital and Strategic Debtor Management

Working Capital and Debtor Management: Exercises

Berliner Balanced Scorecard: Employee Perspective

Marketing Communications

Web 2.0 and Social Media