Log in
Categories About Us

Marketing & Sales

Content Marketing
Customer Service
Marketing
Sales
12 Smart Practices to Improve Marketing and Sales
Power BI for Everyday Users
AI Fundamentals
In Focus: the Future of Recruitment
Fundamentals of Data Visualization
Motivational Mindset
Handling Customer Objections
An Introduction to Business Research Methods
Succeeding in Sales
Winning Pitches for Investors
Questions that will win you the sale
How to Handle Price Negotiation
Effective Ways to Close Deals & Win More Business
Working with Uncertainty
Customer service
Influencing and Persuasion skills
Basic Selling Skills
Personal Branding
Personal Brand Messaging
Creating and Selling the Customer Experience
Networking with Purpose
High-impact interpersonal skills
AI-Driven Personalization
How to Use AI for Peak Sales Performance
How to Build Your Personal Brand
Simple Easy Elevator Pitch
Fundamentals of communication, P.R. and leadership
The Experts Teach: Customer Care
Negotiation Skills
Customer Care
Making Customer Service Count
Business Digitalization
Closing the Sale
Customer Service Best Practices
Emotional Intelligence in Sales
Digital Marketing Handbook (Vol 1)
Leadership: How to Network
Negotiating Sales
Market Research
Sales Effectiveness
Channel Management
Strategic Marketing
Branding through Logos
Making Sure You Use Negativity Positively to Grow
Expert Talk: How to Implement Agile
Content Marketing
Developing an Internet Marketing Strategy
Don't Say Yes to EVERYONE
Social Selling
Understanding Your Buyers
Productivity Hacks to Maximise Your Workday
Powerful Online Communication
Agile is Dead? Long Live Agile!
Dealing with Difficult Clients
Maximize Your Sales Success
Manage Your Pipeline To Manage Success
Sell Through Storytelling
How to Stand Out
Mastering the Art of Face to Face Customer Service
Telephone Selling with Integrity
Sales Planning
Thoughtful Persuasion
What’s Growth Hacking?
Managing Negotiation
Marketing & Sales Alignment
8 Steps to Building Meaningful Connections
From Assistant to Advisor
3 Different Management Styles and When To Use Them
Are You a Sales Manager or a Sales Leader
Explaining Marketing to Grank, an Alien
Winning over Difficult Clients
How to Structure your Pitch
Cool It!
Email Marketing
How to sell your value and your price
Sales Presentation Techniques
Foundations of International Trade
Master your Sales Technique
Increase Your Brand Visibility
Search Engine Advertising
Marketing Essentials for Small Business
Mastering Sales Principles
Marketing Automation & Integration
How to Make Marketing Fun
Sales Resilience
Brand Development and Storytelling
Setting and Selling Price
Business Blogs
Strategic Debtor Management and Terms of Sale
Strong Sales Presentations
Expert Talk: 3 Questions Every Brand Must Answer
How to close the sale successfully
Sales presentations that will win you the business
Understanding your Customers
Internet Marketing
How to Build a Subscription Movement
Marketing Communications
Discover your values, and others who share them
Expert Talk: Customer Retention, #1 Growth Hack
Supercharge your Networking using LinkedIn
Your Customer Journey
Presentation Skills: Post-Presentation Tips
Complex Negotiations
Professionally Helping People to Buy from You III
Building a Professional Network Using LinkedIn
Winning Over Tough Clients with Ease
First Steps in Selling
Craft Narratives That Sell
Commercial Awareness for Managers
Write Amazing Headlines to Delight Your Audience
Six Ways for More Mindful Social Media Use
Managing Salespeople Made Easier with KPIs
In Focus: Building a Brand with Content Marketing
Beautiful Blogs
Effective Negotiation
The Business of Writing Blogs
Amazon Prime
Mastering Sales Fears
Is The Customer Really Always Right?
Preparing for the Sale
How to Reduce NO SHOWS from Virtual Sales Meetings
Attaining Success with the New Customer
Matching Your Selling to Your Customers' Buying
The Foundations of a Personal Branding Strategy
Preparing for Cold Calls
Your Business Model
Why Payments are Critical to a Marketing Strategy
Digital Marketing Handbook (Vol 3)
How to Make Your Content Marketing Work
Digital Marketing Handbook (Vol 2)
How to Talk to Print Journalists
Being a Natural Born Seller
How to successfully start your own podcast! (2/6)
Transforming Your Underperforming Sales Team
Demystifying Marketing
How to Penetrate A Sales Market in 90 Days
Going On a Sales Date To Win Over Customers
The Science of Sales
Discover the Brand You Already Have
Berliner Balanced Scorecard: Customer Perspective
Why People Buy
Sales Fails and How To Fix Them
Why Creative Expression is Worth Investing in?
A Human Centred Design Approach for Sales
What Do I Do With All This Data?
Marketing: Everything You Need to Know
Virtual Engagement for Successful Sales
Mastering Sales Conversations
Selling Demystified
How to successfully start your own podcast! (5/6)
Performance Improvement Plan
The Pitch Canvas
Must-Have Content for Your Business Website
Consumer Psychology for the 21st Century
Obtaining and Retaining Customers - Part I
Handling Objections at Each Stage of the Process
Effective Use of Metrics in Sales Management
Pharmaceutical Selling
Managing Customer Experience in the Networked Age
Practical PR
100 Low-Cost Ways to Promote your Business
In Focus: Lessons from the SAP Sales Academy
Take a Deep Breath…We Got This
How to Sell with a Genuine Human Approach
Choosing the Right Recruiter
How to Set Up an Office at Home
Keep Moving: Empathy and Growth Mindset
Empathetic Artificial Intelligence
The CARE Factor Fix™
Content Marketing for Small Businesses
Marketing for the Non-Marketing Manager Part I
Motivating Salespeople To Their Success
Media and Cultural Theory
Building a Professional Reputation Using LinkedIn
PASSTA: It's the New Take on SPIN Selling
Expert Talk: Attract Clients with Authenticity
Don’t be a Son of a PITCH
Digital Marketing Without Cookies
Using Net Promoter Scores for Events
Fighting The Scary Monsters of Sales Prospecting
B2B Digital Marketing
Marketing Automation Basic to Advanced Integration
7 Behaviours of Highly Effective Sales Managers
The 5 Critical Sales Management Focus Areas
Your Marketing Tactics
Your Marketing Strategy
A guide to Content Marketing
From pushy to natural promotion with Heather Sager
How to Conduct Great Virtual Sales Meetings
Your Meaningful Work
The Subscription Movement
A to Z of How to Grow Your Small Business Online
Virtual Selling: Making it Work for You!
Prospecting and Gaining Referrals
Berliner Balanced Scorecard: Employee Perspective
Your Sales Strategy
Better Your Sales With This One Tip
Power Up Your Sales Culture In 30 Mins
Virtual Selling
Get your audience to read your posts TO THE END
Sales Success Blueprint
Virtual Sales Presentations
Be Your Customer’s Decision-Coach
Working Capital and Debtor Management: Exercises
How to Build Sales Confidence
Decoding Buyer Behavior
How to Build a Loyal Audience
How Salespeople Stay Productive Working from Home
How to Reach an Agreement
Marketing: Psychology Behind Profit
Marketing for the Non-Marketing Manager Part II
Using LinkedIn as a Business Tool
Leadership: How to Negotiate
Finding Post-Covid Brand Trends
Marketing for the Non-Marketing Manager Part III
Cognitive Selling
Making PPC Marketing Profitable
Email Marketing: Increase Visibility & Conversions
SMART Marketing Strategy: Align Actions with Goals
Telesales
How to successfully start your own podcast! (4/6)
10 Ways To Boost Your Sales Confidence
Pitching - Frequently Asked Questions
Using storytelling in sales with Clare Cui
The 3 Critical Discovery Questions
Pitching Successfully to Customers
How to Name Your Brand
Building a Professional LinkedIn Profile
B2B Startup Marketing
TAKE AIM at B2B Sales Success – Abridged
Buyer behaviour
Web 2.0 and Social Media
Managerial Marketing in the Real World
Internet Marketing Strategies For Your Business
How to Sell Virtually Part 1
Successful Prospecting in Sales
Effective Marketing
B2B Selling Skills
Working Capital and Strategic Debtor Management
Obtaining and Retaining Customers - Part II
Handling Objections in Sales
An Introduction to Sales
B2C Ecommerce
Death and Rebirth of Customer Centric Marketing
Lead Generation - A Primer
How To Get Out Of A Sales Slump
Introduction to E-Commerce
How to make your profile WORTH staying on
Building Your Confidence in Sales
Software as a Service (SaaS)
What is a Pitch
The first 5 minutes of a sales call – what to do
Managing Your Personal Brand Presence
Business Success: Aligning Strategy and Strengths
Effective Sales Meetings
Sales by Numbers
How to Maximise Your Juiciest Content
Virtual Selling Success
Your Brand, Your Treasure
Managing Difficult Salespeople
Your PR Strategy
Your Marketing Mindset
Boost your Sales Conversion
Listening in the Digital Age
Getting Started with Podcasting for Business
Mini-Goals In Sales: Steps To Success
Removing the Competition
In Focus: Power of Improvisation in Business
Expert Talk: Weight Watcher's Rebrand to WW
Essentials of Marketing Research
Essentials of Marketing Research: Exercises
Storytelling in Business
Pitch like a Pro
Find Great Business Marketing Software Every Time
Overcome Objections & Close the Sale
Grow Your Customers with Cross-Selling Techniques
Market Research – Glass Half-full or Half-empty?
Employee Empowerment is doomed, unless…
How to Turn Customers into Fans
Creating and Maintaining Sales Excellence
Creativity, Brand Narrative & the Power of Story
Managing Difficult Customers
Build Your Unique Value Story and Stand Out
Content Creation: Fast & Easy Is A Slippery Slope
In Focus: Strategic Target Setting
Making a Mark in the Media
Rethinking Your Sales Force Org Structure
Network Above Your League with Podcasting
How to Develop Your Sales team
Introduction to Naming a New Brand
Verbal Acuity: Communication Impact on Career
How to plan and prepare for sales success
Affiliate Marketing
On-Page SEO that You Can Do Yourself
Your MarTech Stack
Working from Home as a Recruitment Consultant
Keep Moving: Crisis Marketing
Prospecting and Following up
Mastering the Sales Mindset
Getting Past Gatekeepers
Customer Service
Consumer Behaviour and PR
Mastering the Sales Interaction
How to Build a Lead Generation Engine
Reinforcing your Sales Case
E-Commerce and the Future of Business
Personal Branding is a Key Skill
The 90 Minute Marketing Plan
How to Beat your Pitching Nerves
Body Language in Sales
Resilience in Customer Service
Professionally Helping People to Buy from You II
Unseen
The Secrets to Master a Customer-Centric Strategy
How to Sell Virtually
How to Lead Your Sales Team
How to Grow Your Virtual Network
Social Media Success
Why a Mentor is Vital in Business
Expert Talk: Sell your Business with Storytelling
Promote Yourself
How to speak up to create change with VP Wright
Negotiation Tactics for Optimal Purchasing Deals
Digital Marketing: What You’re Told & Sold
How to successfully start your own podcast! (1/6)
Transformational Sales Prospecting Strategies
10 Selling Habits To Change For Better Results
The Means to the End
Send Better Emails, Make More Money
Ten Tips to Win Your Next Pitch
The 5 Keys to Managing Sales Performance
Look Before you Leap
Social Media for Lead Gen
D and I Focus: Agility and Sales Organizations
Ghosting in Work & Business and Long-Term Effects
Controlling the Sale
Boost Your Profile In Print
Digital Marketing Handbook (Vol 4)
Success in Selling: A Light-Hearted Guide, Part I
Writing Non-Fiction Books
Effortless Email Networking
How to successfully start your own podcast! (3/6)
Social Media Secrets: Write to Ignite Interest
Thrive After Five & Master Off-Hours Work
Sales Emails That Prospects Will Actually Read
How to Create and Write Nuggets of Content Gold
Gaining an Unfair Advantage
Sales Alchemy: Turn Cold Calls into GOLD Calls
The Four Faces of Marketing
Essentials of Marketing Research: Part I
Essentials of Marketing Research: Part II
Strategy, Marketing Plans and Small Organisations
Customer Care or Nightmare!
Negotiate at home and abroad
Summiting Sales
The Naked Buyer
From Guesswork to Gold: Explore Your Target Market
The Power of Conjoint Analysis
Re-engaging Prospects Through Email
Public Relations in the XXI Century
Why the “Discovery Phase” is Key to Closing Sales
Using Social Media for Personal Gain
Relationship Marketing in HR
Consultative Selling Skills
White paper: Learning Content Strategy
Rapport & Influence: Sales Secrets
Creating Engaging Virtual Events
Words that Sell
How to successfully start your own podcast! (6/6)
The Making of A DIGITAL BLITZ
Booking Meetings over the Phone
How to Use Social Media for Work Efficiency
Sales Confidence 101
A guide to Contemporary Data Driven Marketing
Effective Ways to Communicate With Customers
Engage a Growing Network with “Friendly Follow Up”
Being Genuine with Yourself and Customers
Removing Limiting Beliefs to Excel in Sales
Digital Marketing Handbook (Vol 5)
Understanding Buyers
Introduction to the Service Supply Chain
Influencer Marketing Strategies
Audiobook: 50 Ways To Lead Your Sales Team
Pitch to Win Buy-in for Your Projects and Ideas
Authenticity in Business
Micro Talk: Getting Back to B2C
Digital Marketing Handbook (Vol 6)
Vive la Difference
I Am Not Your Sales GURU
Going to the Sales Gym to Improve Your Performance
Why Many Sales Managers Fail
Using Emotion in Sales
After the Sales Call
Preparation & Mindset
How to Write a Marketing Plan
Using Fast Thinking in Business
Handling Objections
Knowing What to Ask For Effective Networking
How to Manage Your Remote Sales Team
14 Reasons Why You Did Not Close the Sale
Controlling The Sale
A Guide to Using Touchpoints in Marketing
Facilitating Effective Sales Meetings
The Bullwhip Effect in Supply Chain Management
Marketing Channels for Your Campaign
How to Sell When Times are Tough
How to Network Without Overstuffing Your Calendar
Pre-Call Planning Pharmaceutical Selling
How to Use Video like a Leader
Successful Selling in a Virtual World
Strategic Analysis of Supply Chain Design
Naked Prospecting
Content Marketing: Implementation
The Sales Cycle for Veterans and Novices
Marketing for the Non-Marketing Manager Part IV
Look at Being Different in Your Industry
5 Techniques For Managing Sales People
Ethical storytelling with Cassandra Le
Why Consistency Matters in Your Marketing Approach
Content Marketing: Further development areas
In Focus: Employer Branding at Albert Heijn
How To Meet Anyone By Hosting a Simple Podcast
Artificial Intelligence in Digital Marketing
In Focus: What Does Your Company Brand Stand For?
Sales for Engineering Companies
Will AI Replace the Sales Rep
Price: The Deadliest Sales Objection
Neomarketing
50 Ways to lead your sales team
Seven Ways to Build Trust into The Sales Process
Mastering the Sales Cycle
The Best Apps to Use to Sell Virtually
Guiding Principles of Selling
Success in Selling: A Light-Hearted Guide, Part II
Advanced Strategic Pricing
Audiobook: Preparing for Uniqueness
Consumer Behaviors Affecting Business' Marketing
Changing your Sales Mindset
Understanding Social Media
Professionally Helping People to Buy from You I
Making Sales Performance Great
Your Future Marketing
Powerful Strategies for Sales Success