Log in
Categories About Us

Marketing & Sales

Content Marketing
Customer Service
Marketing
Sales
AI Fundamentals
Power BI for Everyday Users
12 Smart Practices to Improve Marketing and Sales
Motivational Mindset
Fundamentals of Data Visualization
Handling Customer Objections
An Introduction to Business Research Methods
High-impact interpersonal skills
Working with Uncertainty
Simple Easy Elevator Pitch
Creating and Selling the Customer Experience
Basic Selling Skills
Effective Ways to Close Deals & Win More Business
Customer service
Personal Branding
Influencing and Persuasion skills
The Experts Teach: Customer Care
Personal Brand Messaging
AI-Driven Personalization
In Focus: the Future of Recruitment
How to Build Your Personal Brand
How to Handle Price Negotiation
Networking with Purpose
Sales Effectiveness
Business Digitalization
Fundamentals of communication, P.R. and leadership
Strategic Marketing
How to Use AI for Peak Sales Performance
Succeeding in Sales
Closing the Sale
Emotional Intelligence in Sales
Negotiation Skills
Questions that will win you the sale
Winning Pitches for Investors
How to Talk to Print Journalists
Digital Marketing Handbook (Vol 1)
Productivity Hacks to Maximise Your Workday
Powerful Online Communication
Market Research
Negotiating Sales
Making Customer Service Count
Branding through Logos
Mastering the Art of Face to Face Customer Service
How to Stand Out
Developing an Internet Marketing Strategy
Customer Service Best Practices
Sales Planning
Consultative Selling Skills
From Assistant to Advisor
Leadership: How to Network
Winning over Difficult Clients
Is The Customer Really Always Right?
Understanding Your Buyers
Social Selling
Effective Negotiation
Effective Use of Metrics in Sales Management
Take a Deep Breath…We Got This
Cool It!
Sales Presentation Techniques
The 5 Critical Sales Management Focus Areas
Dealing with Difficult Clients
Agile is Dead? Long Live Agile!
A to Z of How to Grow Your Small Business Online
Master your Sales Technique
Cognitive Selling
Channel Management
Marketing Essentials for Small Business
Sales Success Blueprint
How to Sell Virtually Part 1
An Introduction to Sales
Making Sure You Use Negativity Positively to Grow
Sales Resilience
Expert Talk: How to Implement Agile
Sell Through Storytelling
Manage Your Pipeline To Manage Success
Strategic Debtor Management and Terms of Sale
Content Marketing
Strong Sales Presentations
Customer Service
Mastering the Sales Interaction
Telephone Selling with Integrity
Understanding your Customers
The Naked Buyer
3 Different Management Styles and When To Use Them
Effective Ways to Communicate With Customers
Expert Talk: Customer Retention, #1 Growth Hack
Managing Negotiation
Thoughtful Persuasion
Supercharge your Networking using LinkedIn
Engage a Growing Network with “Friendly Follow Up”
8 Steps to Building Meaningful Connections
Customer Care
Winning Over Tough Clients with Ease
What’s Growth Hacking?
How to Network Without Overstuffing Your Calendar
Marketing & Sales Alignment
Why People Buy
How to Make Your Content Marketing Work
Digital Marketing Handbook (Vol 3)
What Do I Do With All This Data?
Amazon Prime
The Business of Writing Blogs
In Focus: Building a Brand with Content Marketing
Explaining Marketing to Grank, an Alien
Your Business Model
Berliner Balanced Scorecard: Customer Perspective
Transforming Your Underperforming Sales Team
Mastering Sales Fears
In Focus: Lessons from the SAP Sales Academy
A Human Centred Design Approach for Sales
How to successfully start your own podcast! (2/6)
Matching Your Selling to Your Customers' Buying
The Foundations of a Personal Branding Strategy
Demystifying Marketing
How to Penetrate A Sales Market in 90 Days
Going On a Sales Date To Win Over Customers
The Science of Sales
Discover the Brand You Already Have
Preparing for the Sale
100 Low-Cost Ways to Promote your Business
Why Payments are Critical to a Marketing Strategy
Obtaining and Retaining Customers - Part I
Consumer Psychology for the 21st Century
Digital Marketing Handbook (Vol 2)
Beautiful Blogs
Write Amazing Headlines to Delight Your Audience
Six Ways for More Mindful Social Media Use
Managing Salespeople Made Easier with KPIs
Are You a Sales Manager or a Sales Leader
How to Reduce NO SHOWS from Virtual Sales Meetings
Attaining Success with the New Customer
Handling Objections at Each Stage of the Process
Marketing: Everything You Need to Know
Virtual Engagement for Successful Sales
Craft Narratives That Sell
Commercial Awareness for Managers
How to Sell with a Genuine Human Approach
Empathetic Artificial Intelligence
Performance Improvement Plan
Sales Fails and How To Fix Them
Why Creative Expression is Worth Investing in?
Preparing for Cold Calls
Mastering Sales Conversations
Selling Demystified
How to successfully start your own podcast! (5/6)
How to Structure your Pitch
Being a Natural Born Seller
Choosing the Right Recruiter
Don't Say Yes to EVERYONE
The Pitch Canvas
Must-Have Content for Your Business Website
Practical PR
Pharmaceutical Selling
Email Marketing
How to sell your value and your price
Managing Customer Experience in the Networked Age
How to Set Up an Office at Home
Keep Moving: Empathy and Growth Mindset
Media and Cultural Theory
Foundations of International Trade
The CARE Factor Fix™
Your Meaningful Work
The Subscription Movement
Your Marketing Tactics
Leadership: How to Negotiate
Fighting The Scary Monsters of Sales Prospecting
Using storytelling in sales with Clare Cui
How to Name Your Brand
The 3 Critical Discovery Questions
Pitching Successfully to Customers
10 Ways To Boost Your Sales Confidence
TAKE AIM at B2B Sales Success – Abridged
B2B Digital Marketing
Marketing Automation Basic to Advanced Integration
Search Engine Advertising
How to Build a Loyal Audience
How Salespeople Stay Productive Working from Home
Increase Your Brand Visibility
Virtual Selling
How to successfully start your own podcast! (4/6)
How to Build Sales Confidence
Better Your Sales With This One Tip
Power Up Your Sales Culture In 30 Mins
Don’t be a Son of a PITCH
Digital Marketing Without Cookies
Virtual Sales Presentations
SMART Marketing Strategy: Align Actions with Goals
Using Net Promoter Scores for Events
Building a Professional Reputation Using LinkedIn
PASSTA: It's the New Take on SPIN Selling
Expert Talk: Attract Clients with Authenticity
Decoding Buyer Behavior
How to Conduct Great Virtual Sales Meetings
Telesales
Marketing: Psychology Behind Profit
Marketing for the Non-Marketing Manager Part II
Finding Post-Covid Brand Trends
Marketing for the Non-Marketing Manager Part III
Your Marketing Strategy
A guide to Content Marketing
From pushy to natural promotion with Heather Sager
How to Reach an Agreement
Motivating Salespeople To Their Success
Content Marketing for Small Businesses
Marketing for the Non-Marketing Manager Part I
7 Behaviours of Highly Effective Sales Managers
Using LinkedIn as a Business Tool
Be Your Customer’s Decision-Coach
Making PPC Marketing Profitable
Email Marketing: Increase Visibility & Conversions
Virtual Selling: Making it Work for You!
Get your audience to read your posts TO THE END
Pitching - Frequently Asked Questions
Prospecting and Gaining Referrals
Berliner Balanced Scorecard: Employee Perspective
Your Sales Strategy
Mastering Sales Principles
Building a Professional LinkedIn Profile
B2B Startup Marketing
Buyer behaviour
Effective Marketing
Successful Prospecting in Sales
Handling Objections in Sales
Internet Marketing Strategies For Your Business
Managerial Marketing in the Real World
Working Capital and Debtor Management: Exercises
Obtaining and Retaining Customers - Part II
B2B Selling Skills
Working Capital and Strategic Debtor Management
Web 2.0 and Social Media
Essentials of Marketing Research
Essentials of Marketing Research: Exercises
B2C Ecommerce
How to Develop Your Sales team
Introduction to Naming a New Brand
Employee Empowerment is doomed, unless…
Boost your Sales Conversion
Managing Difficult Salespeople
Sales by Numbers
Building Your Confidence in Sales
Keep Moving: Crisis Marketing
Prospecting and Following up
Storytelling in Business
Pitch like a Pro
Find Great Business Marketing Software Every Time
Overcome Objections & Close the Sale
Maximize Your Sales Success
Removing the Competition
How to Make Marketing Fun
Virtual Selling Success
What is a Pitch
Death and Rebirth of Customer Centric Marketing
Marketing Automation & Integration
Introduction to E-Commerce
How to make your profile WORTH staying on
In Focus: Power of Improvisation in Business
Expert Talk: Weight Watcher's Rebrand to WW
In Focus: Strategic Target Setting
Making a Mark in the Media
Setting and Selling Price
Rethinking Your Sales Force Org Structure
Your Brand, Your Treasure
Creativity, Brand Narrative & the Power of Story
Verbal Acuity: Communication Impact on Career
How to plan and prepare for sales success
Lead Generation - A Primer
How To Get Out Of A Sales Slump
Grow Your Customers with Cross-Selling Techniques
Market Research – Glass Half-full or Half-empty?
The first 5 minutes of a sales call – what to do
Managing Your Personal Brand Presence
Business Success: Aligning Strategy and Strengths
Effective Sales Meetings
How to Turn Customers into Fans
Creating and Maintaining Sales Excellence
Mini-Goals In Sales: Steps To Success
Your PR Strategy
Your Marketing Mindset
Getting Started with Podcasting for Business
How to Maximise Your Juiciest Content
Brand Development and Storytelling
Managing Difficult Customers
Build Your Unique Value Story and Stand Out
Getting Past Gatekeepers
Affiliate Marketing
Listening in the Digital Age
Content Creation: Fast & Easy Is A Slippery Slope
Network Above Your League with Podcasting
On-Page SEO that You Can Do Yourself
Your MarTech Stack
Working from Home as a Recruitment Consultant
Mastering the Sales Mindset
Software as a Service (SaaS)
Business Blogs
Consumer Behaviour and PR
Professionally Helping People to Buy from You II
Writing Non-Fiction Books
How to close the sale successfully
Body Language in Sales
Digital Marketing Handbook (Vol 4)
Expert Talk: 3 Questions Every Brand Must Answer
Promote Yourself
Negotiation Tactics for Optimal Purchasing Deals
Social Media Success
Why a Mentor is Vital in Business
How to Sell Virtually
D and I Focus: Agility and Sales Organizations
Effortless Email Networking
Look Before you Leap
The Power of Conjoint Analysis
Digital Marketing: What You’re Told & Sold
Social Media Secrets: Write to Ignite Interest
The 90 Minute Marketing Plan
Gaining an Unfair Advantage
Ghosting in Work & Business and Long-Term Effects
How to successfully start your own podcast! (1/6)
Transformational Sales Prospecting Strategies
10 Selling Habits To Change For Better Results
The 5 Keys to Managing Sales Performance
How to successfully start your own podcast! (3/6)
How to Beat your Pitching Nerves
From Guesswork to Gold: Explore Your Target Market
Personal Branding is a Key Skill
How to Build a Lead Generation Engine
Reinforcing your Sales Case
E-Commerce and the Future of Business
The Secrets to Master a Customer-Centric Strategy
Sales presentations that will win you the business
Expert Talk: Sell your Business with Storytelling
How to speak up to create change with VP Wright
Controlling the Sale
Boost Your Profile In Print
Unseen
Resilience in Customer Service
How to Lead Your Sales Team
How to Grow Your Virtual Network
The Means to the End
Send Better Emails, Make More Money
Ten Tips to Win Your Next Pitch
Re-engaging Prospects Through Email
Public Relations in the XXI Century
Sales Emails That Prospects Will Actually Read
Social Media for Lead Gen
How to Create and Write Nuggets of Content Gold
Why the “Discovery Phase” is Key to Closing Sales
Thrive After Five & Master Off-Hours Work
Essentials of Marketing Research: Part I
Essentials of Marketing Research: Part II
Internet Marketing
Success in Selling: A Light-Hearted Guide, Part I
Marketing Communications
Sales Alchemy: Turn Cold Calls into GOLD Calls
Using Social Media for Personal Gain
How to Build a Subscription Movement
The Four Faces of Marketing
Strategy, Marketing Plans and Small Organisations
Customer Care or Nightmare!
Negotiate at home and abroad
Summiting Sales
Look at Being Different in Your Industry
The Making of A DIGITAL BLITZ
Booking Meetings over the Phone
How to Use Social Media for Work Efficiency
Why Consistency Matters in Your Marketing Approach
How to Use Video like a Leader
Vive la Difference
How to Sell When Times are Tough
Presentation Skills: Post-Presentation Tips
Knowing What to Ask For Effective Networking
I Am Not Your Sales GURU
Your Customer Journey
Micro Talk: Getting Back to B2C
Digital Marketing Handbook (Vol 6)
5 Techniques For Managing Sales People
Ethical storytelling with Cassandra Le
A guide to Contemporary Data Driven Marketing
Marketing Channels for Your Campaign
Marketing for the Non-Marketing Manager Part IV
Removing Limiting Beliefs to Excel in Sales
Discover your values, and others who share them
Successful Selling in a Virtual World
Relationship Marketing in HR
Words that Sell
How to successfully start your own podcast! (6/6)
Pre-Call Planning Pharmaceutical Selling
Digital Marketing Handbook (Vol 5)
Audiobook: 50 Ways To Lead Your Sales Team
Pitch to Win Buy-in for Your Projects and Ideas
The Bullwhip Effect in Supply Chain Management
Understanding Buyers
Introduction to the Service Supply Chain
Sales Confidence 101
Being Genuine with Yourself and Customers
Professionally Helping People to Buy from You III
Price: The Deadliest Sales Objection
Influencer Marketing Strategies
Going to the Sales Gym to Improve Your Performance
Why Many Sales Managers Fail
White paper: Learning Content Strategy
Rapport & Influence: Sales Secrets
Creating Engaging Virtual Events
How to Manage Your Remote Sales Team
Will AI Replace the Sales Rep
Understanding Social Media
50 Ways to lead your sales team
The Sales Cycle for Veterans and Novices
Advanced Strategic Pricing
Content Marketing: Implementation
Naked Prospecting
Authenticity in Business
Content Marketing: Further development areas
Building a Professional Network Using LinkedIn
Professionally Helping People to Buy from You I
Mastering the Sales Cycle
The Best Apps to Use to Sell Virtually
Guiding Principles of Selling
Audiobook: Preparing for Uniqueness
Consumer Behaviors Affecting Business' Marketing
In Focus: Employer Branding at Albert Heijn
How To Meet Anyone By Hosting a Simple Podcast
Changing your Sales Mindset
Making Sales Performance Great
Your Future Marketing
Seven Ways to Build Trust into The Sales Process
Handling Objections
Using Fast Thinking in Business
14 Reasons Why You Did Not Close the Sale
Controlling The Sale
A Guide to Using Touchpoints in Marketing
Facilitating Effective Sales Meetings
Complex Negotiations
Neomarketing
Artificial Intelligence in Digital Marketing
In Focus: What Does Your Company Brand Stand For?
Sales for Engineering Companies
Using Emotion in Sales
After the Sales Call
Preparation & Mindset
How to Write a Marketing Plan
Success in Selling: A Light-Hearted Guide, Part II
Strategic Analysis of Supply Chain Design
Powerful Strategies for Sales Success
First Steps in Selling