Marketing & Sales

Managing Customer Experience in the Networked Age

Micro Talk: Understanding Buyers Part 2

Email Marketing

Consumer Psychology for the 21st Century

Why Payments are Critical to a Marketing Strategy

Commercial Awareness for Managers

Expert Talk: Company Branding Lessons

Negotiating Sales

Berliner Balanced Scorecard: Customer Perspective

Digital Marketing Handbook (Vol 1)

Digital Marketing Handbook (Vol 3)

The Business of Writing Blogs

Performance Improvement Plan

Expert Talk: Being a Natural Born Seller

Effective Use of Metrics in Sales Management

Attaining Success with the New Customer

Micro Talk: Avoid these Sales Mistakes, Part 2

Digital Marketing Handbook (Vol 2)

Mastering Sales Fears

Selling Demystified

The Essentials of Marketing Part 2

How to Talk to Print Journalists

Powerful Online Communication

Take a Deep Breath…We Got This

How to Make Your Content Marketing Work

Micro Talk: The Science of Sales

Micro Talk: Preparing for the Sale

Obtaining and Retaining Customers - Part I

Transforming Your Underperforming Sales Team

Micro Talk: Sales Effectiveness

Expert Talk: B2B Sales

Market Research

Beautiful Blogs

How to sell your value and your price

Expert Talk: Commercial Awareness

Amazon Prime

Explaining Marketing to Grank, an Alien

Don't Say Yes to EVERYONE

What Do I Do With All This Data?

A Human Centred Design Approach for Sales

Keep Moving: Empathy and Growth Mindset

Expert Talk: E-Commerce Marketing

100 Low-Cost Ways to Promote your Business

Expert Talk: The Pitch Canvas

Expert Talk: How to Structure your Pitch

Why People Buy

Social Selling

Sales Presentation Techniques

Handling Objections at Each Stage of the Process

Micro Talk: Preparing for Cold Calls

Expert Talk: Product Marketing

Demystifying Marketing

Your Business Model

In Focus: Lessons from the SAP Sales Academy

Inbound Marketing

In Focus: Building a Brand with Content Marketing

Micro Talk: Effective Negotiation

Expert Talk: Stacking the Sales Pipeline

How to Set Up an Office at Home

Must-Have Content for Your Business Website

How to Reduce NO SHOWS from Virtual Sales Meetings

Virtual Engagement for Successful Sales

Pharmaceutical Selling

High-impact interpersonal skills

Practical PR

Cool It!

Micro Talk: Consultative Selling Skills, Part 3

Marketing: Psychology Behind Profit

Obtaining and Retaining Customers - Part II

The CARE Factor Fix™

Expert Talk: Master your Sales Technique

Branding through Logos

B2B Digital Marketing

Successful Prospecting in Sales

B2B Startup Marketing

Working with Uncertainty

Web 2.0 and Social Media

TAKE AIM at B2B Sales Success – Abridged

How to Sell Virtually Part 1

Expert Talk: Pitching Successfully to Customers

Marketing Essentials for Small Business

Your Marketing Tactics

Telesales

Foundations of International Trade

Cognitive Selling

Expert Talk: Marketing Research and Analysis

Strategic Marketing

Marketing for the Non-Marketing Manager Part II

Working Capital and Strategic Debtor Management

Building a Professional LinkedIn Profile

B2B Selling Skills

Micro Talk: Prospecting and Gaining Referrals

Email Marketing: Increase Visibility & Conversions

Be Your Customer’s Decision-Coach

12 Smart Practices to Improve Marketing and Sales

Channel Management

Making PPC Marketing Profitable

Using LinkedIn as a Business Tool

Managerial Marketing in the Real World

Increase Your Brand Visibility

Content Marketing for Small Businesses

An Introduction to Sales

How to Name Your Brand

Better Your Sales With This One Tip

Don’t be a Son of a PITCH

Media and Cultural Theory

Working Capital and Debtor Management: Exercises

Expert Talk: Commercial Storytelling

Expert Talk: Using Net Promoter Scores for Events

Your Sales Strategy

Mastering Sales Principles

Making Customer Service Count

Internet Marketing Strategies For Your Business

Expert Talk: Pitching - Frequently Asked Questions

PASSTA: It's the New Take on SPIN Selling

Expert Talk: Customer Service & Retention

How to Conduct Great Virtual Sales Meetings

Expert Talk: Content Marketing

How Salespeople Stay Productive Working from Home

Marketing Automation Basic to Advanced Integration

Building a Professional Reputation Using LinkedIn

Marketing for the Non-Marketing Manager Part I

Handling Objections in Sales

Micro Talk: Influencing Skills

Fundamentals of communication, P.R. and leadership

Virtual Sales Presentations

Your Meaningful Work

Customer service

Micro Talk: Understanding Buyers Part 4

Berliner Balanced Scorecard: Employee Perspective

Buyer behaviour

Your Marketing Strategy

E-Commerce and Maximizing Your Online Sales

Micro Talk: Avoid these Sales Mistakes, Part 1

Search Engine Advertising

A to Z of How to Grow Your Small Business Online

Expert Talk: Writing Skills and Sales Copywriting

Expert Talk: Customer Service

Marketing for the Non-Marketing Manager Part III

A guide to Content Marketing

Micro Talk: How to Reach an Agreement

The Subscription Movement

Expert Talk: Attract Clients with Authenticity

Effective Marketing

How to Maximise Your Juiciest Content

Software as a Service (SaaS)

Getting Started with Podcasting for Business

Network Above Your League with Podcasting

Expert Talk: Introduction to Naming a New Brand

Strategic Debtor Management and Terms of Sale

Essentials of Marketing Research

Business Blogs

Consumer Behaviour and PR

Your PR Strategy

Your MarTech Stack

Affiliate Marketing

The Experts Teach: Customer Care

Basic Selling Skills

Introduction to E-Commerce

Market Research – Glass Half-full or Half-empty?

Micro Talk: Strong Sales Presentations, Part 1

Expert Talk: What is a Pitch

Micro Talk: Getting Past Gatekeepers

Death and Rebirth of Customer Centric Marketing

Marketing Automation & Integration

Essentials of Marketing Research: Exercises

Find Great Business Marketing Software Every Time

Working from Home as a Recruitment Consultant

Expert Talk: Weight Watcher's Rebrand to WW

Your Marketing Mindset

How to Make Marketing Fun

Content Marketing

50 Shades of Digital Marketing

Making a Mark in the Media

Your Brand, Your Treasure

Expert Talk: How to Implement Agile

Lead Generation - A Primer

Expert Talk: Brand Development and Storytelling

Creating and Maintaining Sales Excellence

Virtual Selling Success

The Essentials of Marketing Part 1

Expert Talk: The role of Sensing over Thinking

Micro Talk: Communication & Influence

On-Page SEO that You Can Do Yourself

Keep Moving: Crisis Marketing

Pitch like a Pro

Rethinking Your Sales Force Org Structure

Micro Talk: Customer Service - Listening

Closing the Sale

Micro Talk: Overcome Objections & Close the Sale

Micro Talk: Succeeding in Sales

Micro Talk: Prospecting and Following up

Expert Talk: Internal Marketing

Influencing and Persuasion skills

Micro Talk: Removing the Competition

Making Sure You Use Negativity Positively to Grow

Micro Talk: Effective Sales Meetings

How to Turn Customers into Fans

Using Social Media for Personal Gain

Promote Yourself

Internet Marketing

How to Lead Your Sales Team

Summiting Sales

Boost Your Profile In Print

Success in Selling: A Light-Hearted Guide, Part I

The Four Faces of Marketing

Telephone Selling with Integrity

Expert Talk: Sell your Business with Storytelling

Negotiate at home and abroad

Developing an Internet Marketing Strategy

Reinforcing your Sales Case

Marketing Communications

Digital Marketing: What You’re Told & Sold

Expert Talk: Pricing

Micro Talk: Consultative Selling Skills, Part 2

Sales Alchemy: Turn Cold Calls into GOLD Calls

Expert Talk: Ace the Sale!

Essentials of Marketing Research: Part I

Digital Marketing Handbook (Vol 4)

Essentials of Marketing Research: Part II

Why a Mentor is Vital in Business

How to Grow Your Virtual Network

Sales Planning

The Naked Buyer

Customer Care or Nightmare!

Strategy, Marketing Plans and Small Organisations

Expert Talk: 3 Questions Every Brand Must Answer

Social Media Success

The Means to the End

How to Build a Lead Generation Engine

Micro Talk: Customer Service Best Practices

Micro Talk: Negotiation Skills

Expert Talk: Story Telling with Social Media

Public Relations in the XXI Century

Expert Talk: Telephone Sales

Ghosting in Work & Business and Effects Long-Term!

Social Media for Lead Gen

Professionally Helping People to Buy from You II

The Secrets to Master a Customer-Centric Strategy

Micro Talk: Gaining an Unfair Advantage

Expert Talk: Influencer Marketing

Expert Talk: Online Marketing

Expert Talk: Effective Job Seeking

An Introduction to Business Research Methods

Expert Talk: How to Beat your Pitching Nerves

Micro Talk: Strong Sales Presentations, Part 2

Micro Talk: Understanding your Customers

Expert Talk: Marketing Basics

The Power of Conjoint Analysis

Writing Non-Fiction Books

Essentials of Marketing

Look Before you Leap

How to Build a Subscription Movement

Motivational Mindset

Influencer Marketing Strategies

Micro Talk: Getting Back to B2C

Successful Selling in a Virtual World

Understanding Social Media

Audiobook: 50 Ways To Lead Your Sales Team

Marketing for the Non-Marketing Manager Part IV

Naked Prospecting

8 Steps to Building Meaningful Connections

Facilitating Effective Sales Meetings

Expert Talk: Body Language

Expert Talk: Improving your Work Ethic

Micro Talk: Handling Objections

How to Handle Price Negotiation

Success in Selling: A Light-Hearted Guide, Part II

Micro Talk: Understanding Buyers Part 1

The Sales Cycle for Veterans and Novices

Your Customer Journey

50 Ways to lead your sales team

Guiding Principles of Selling

Marketing & Sales Alignment

Look at Being Different in Your Industry

Mastering the Sales Cycle

Micro Talk: Using Emotion in Sales

Using Fast Thinking in Business

White paper: Learning Content Strategy

I Am Not Your Sales GURU

Customer Care

How to Manage Your Remote Sales Team

Expert Talk: The B2B Sales Blueprint

Professionally Helping People to Buy from You III

Expert Talk: Procurement & Negotiation

Engage a Growing Network with “Friendly Follow Up”

Pre-Call Planning Pharmaceutical Selling

Micro Talk: Booking Meetings over the Phone

Making Sales Performance Great

Powerful Strategies for Sales Success

Expert Talk: Confidence Influence and Presence

Micro Talk: Consultative Selling Skills, Part 1

Expert Talk: Complex Negotiations

Sales for Engineering Companies

Audiobook: Preparing for Uniqueness

In Focus: Employer Branding at Albert Heijn

Advanced Strategic Pricing

Digital Marketing Handbook (Vol 6)

How to Write a Marketing Plan

Micro Talk: After the Sales Call

Expert Talk: Customer Retention, #1 Growth Hack

Content Marketing: Implementation

Strategic Analysis of Supply Chain Design

Neomarketing

Consumer Behaviors Affecting Business' Marketing

Vive la Difference

Marketing Channels for Your Campaign

Expert Talk: What’s Growth Hacking?

Authenticity in Business

Micro Talk: Understanding Buyers Part 3

Words that Sell

Expert Talk: Being Innovative and Creative

Creating Engaging Virtual Events

The Best Apps to Use to Sell Virtually

The Bullwhip Effect in Supply Chain Management

Professionally Helping People to Buy from You I

Seven Ways to Build Trust into The Sales Process

How to Sell When Times are Tough

Expert Talk: Content Marketing and Authenticity

Building a Professional Network Using LinkedIn

Expert Talk: Winning Pitches for Investors

How to Use Video like a Leader

Expert Talk: Making Online Sales

Micro Talk: Preparation & Mindset

How to Network Without Overstuffing Your Calendar

First Steps in Selling

In Focus: What Does Your Company Brand Stand For?

Micro Talk: Managing Negotiation

Micro Talk: Changing your Sales Mindset

Digital Marketing Handbook (Vol 5)

Controlling The Sale

Artificial Intelligence in Digital Marketing

Introduction to the Service Supply Chain

Supercharge your Networking using LinkedIn

Content Marketing: Further development areas