As managers, we like to think of our teams as being made up of highly-engaged, proactive and solution-focused employees. After all, that’s why we hired them. But as it turns out, most teams are often nowhere near as engaged as we perceive them to be.
Tag Archives: active listening
Interpersonal skills. You use them every day without even knowing it. We use interpersonal skills when we communicate and interact with people both personally and professionally. But what are these skills? And why are they so important? (more…)
This is exacerbated by the digital age of speed where everything seems to be happening at once, and where so many of us repeat the self-defeating behavior of multitasking day in and day out. (more…)