As managers, we like to think of our teams as being made up of highly-engaged, proactive and solution-focused employees. After all, that’s why we hired them. But as it turns out, most teams are often nowhere near as engaged as we perceive them to be….
Tag: active listening
The 4 zones of employee engagement
February 8, 2019Posted in ArticlesLeave a comment
Interpersonal skills explained
January 25, 2019Posted in ArticlesLeave a comment
Interpersonal skills. You use them every day without even knowing it. We use interpersonal skills when we communicate and interact with people both personally and professionally. But what are these skills? And why are they so important?…
How to improve your memory today
November 29, 2018Posted in ArticlesLeave a comment
Many of us are poor listeners. When we do listen we tend to forget about 75% of what we hear within two months and between a third and a half of what we hear within 8 hours. …
He Said, She Said: Communication Skills and Active Listening
November 1, 2018Posted in ArticlesLeave a comment
Have you ever caught yourself nodding along as someone tells you a story only to realise you have absolutely no idea what they’re talking about? Turns out you weren’t actively listening….