Sociální dovednosti

Interpersonální dovednosti s velkým dopadem

How to Deal With Difficult Customers

Inspire Others by Connecting

Handling Objections at Each Stage of the Process

Go Farther with a Good Attitude

Confidence, Belief and Self-Esteem

Body Language in Customer Service

The Art of Vocal Projection

In Focus: Can You Learn to be Good with People?

Effective Decision Making and Problem Solving

Making Friends with Your Anxiety

You Can Learn It

Self-Assurance in Times of Uncertainty

Expert Talk: How to Collaborate with Inspiration

How to Sell with a Genuine Human Approach

Nudges for Managers

Expert Talk: Living Breath to Breath

Change the Way You Communicate

The Online Networking Guide

Setting Goals

Rethinking Performance Reviews for Maximum Impact

Positive Thinking, Now!

Love as a Mindset

How to Improve Engagement in Team Meetings

Creative Thinking

3 Secrets to Better Relationships

How to be a Better Listener

How to Build a Team Spirit

Small Talk: Your Intercultural Super Tool

Practical Mindfulness Guide for Leaders

Emotional Intelligence for Managers

Are You Credible?

Engaging Working Relationships are Always Personal

Imposter Syndrome and Your Performance

Managing Up and Managing Down

How to Build Rapport Quickly

Achieve Positive Group Dynamics

Cool It!

Communicating with Character

Maintain a Sense of Purpose

Gutsy Leadership

Conflict Types and Escalation

Agile Teams and Sustainable Project Deliverability

Inclusive Language

Handling Customer Objections

Expert Talk: Working with Humans

Connecting with People

High-impact interpersonal skills

Self Leadership

How to Deal with your Manager

How to Negotiate Your Workload

Finding Yourself

Using the Identity Iceberg to Get Results

Seven Secrets of Engaging Emails

It All Starts With Fitness

How to Approach Difficult Conversations

Know your Enneagram

How to Be a Conference Warrior!

The Power of Getting up Early

Get Your Point Across

Go Beyond Words

Effective Communication

Coping with Criticism

5S: The Secret to a Productive Workplace

Mastering the New Work Ethic

Feedback Competence for Leadership, Team Success

Build Meaningful Relationships in the Workplace

Enhance Your Social Wellbeing

How to Conduct a Difficult Conversation

Organisational & Individual Stress

How to be Fearless

One Couple, Two Careers – Part 3

Am I Happy with Myself?

Mastering Public Speaking Challenges

Five Qualities Every Entrepreneur Should Have

Unconscious and Implicit Bias and Microaggressions

Finding Courage

Working With Difficult People

Hidden Communication Skills Revealed!

PASSTA: It's the New Take on SPIN Selling

Professional Development

Personal Productivity: Self-Assessment

Psychology of Change Management

Office Etiquette Explained

Personal Leadership: Find Your Purpose

3 tips to master self confidence

Value-based Networking to Reach Your Career Goals

Keep Moving: Maintaining Contact with Co-Workers

Developing Cultural Knowledge

Dimensions of Cultural Differences

How to Be More Assertive

Micro Talk: Conflict Resolution

Strategies that Really Work

Understanding Personality Types

Audiobook: Assertiveness

Leadership Persuasion and Influencing Skills

Procrastination

Learning from Mistakes

How Networks Work

How to Achieve a Positive Mindset

Influencing Internal Stakeholders

Defusing an Argument

How to Negotiate Successfully

Curiosity Fuels Collaboration and Innovation

Virtual Negotiation Success

Connect with Simplicity and Engagement

Intercultural Communication

Bridge the Gen-Y Gap

Fast Forward Focus 4 Instant Results

Essential Writing Skills for Business

7 Tips for Dealing with Difficult Job Situations

Are You Weird or Just Wired Differently

Decision-Making Skills for the Frontline Employee

Why Pronouns Matter

Why Relationships Matter at Work

Finding Your Passion at Work

Be a Communication Champion

Being Your Best at All Times

Introduction to Stakeholder Management

Counselling Skills

Negotiation in Customer Service

One Couple, Two Careers – Part 2

Building Relationships to Grow Business Wellbeing

Straightforward Assertiveness

Improve Communication & Write Better Emails

Adapt Your Approach to Build Better Partnerships

Communication: More than Just Words

Rapid Conflict Resolutions

Teaching Your Children Public Speaking Skills

Expert Talk: Business Etiquette

Multigenerational Mixing and Learning from Others

How to Inspire Like a Leader

Communicating Effectively in the Hybrid Workplace

The Five Pillars of Emotional Intelligence

Finding Your Voice

Intercultural Competence

Setting Your Vision And Defining Your Goals

What successful people really do: Part 2

Presenting Confidence

Kindness is in Our Gift

How to be Liked

How to Influence Big Egos!

Upholding Respect and Trust – Setting Expectations

Social Wellness through MBTI

Being Culturally Competent

Keep Moving: Giving Feedback Effectively

Enhancing Communication with MBTI Insights

Be More Needy

Reading Emotions

Expert Talk: Laughter & Uncertainty

Resilience in Customer Service

Expert Talk: The Golden Rules of Office Politics

Purpose in Bitesize

Employee Experience Tips to Accelerate Careers

Be a Feedback Champion

It’s All About Others

Got Energy?

Leadership Skills and Giving Feedback

Banter and Bullying

The Impact of Sponsorship on your Career

Virtual Working

Turning Your Negative Emotions into Momentum

Coming up for AIR

Rise with Resilience

D and I Focus: Skill Gap and Sustainability

Practical Feng Shui

How to Manage Yourself so You Get More Done

How to Listen to Rarely Heard Voices

Office politics

Develop your Emotional Intelligence

How to Ask for What You Want at Work

Working with People – The Missing Manual

Exercises for Expressive Speaking

Help with goal setting

Keep Moving: A GP’s Advice on Handling Anxiety

Effective Communication to Calm Confrontations

Basic Communication Skills

Body Language in Sales

How to Safely Express Yourself at Work

There's no "I" in TEAM

Get Organized Now!

A to Z of Confidence in the Workplace

Positive Relationships in the Workplace

How to Network with Confidence

Personal Productivity: Making the Change

More Connection, More Influence

Empowering Women for Long-Lasting Success

How to navigate AI using EI

Elevate your Online Presence

The Ultimate Soft Skills Manual Part 2

Finding Common Ground

Making the Transition from Startup to Corporate

Emotional Skills for Managers

Comprehensive Communication

One Couple, Two Careers – Part 1

Leadership Preferences

SMART Decision Making in a New Tech Paradigm

Micro Talk: Understanding People

Seven Ways to Build Trust into The Sales Process

The Quiet Way to Network

Cultivating Likeability

Raising Cultural Awareness

How to Understand Cultural Differences

Crack the Code of Intercultural Communication

Identify Your Skills and Improve Them

Dealing With Difficult People

How to Hold Yourself Accountable

Assertiveness

Psychological Safety and Speaking Up

Emotional Intelligence

The Power of Effective Communication

Receiving Feedback

Habits to Live your Best Work Life