When I go to networking events or speak to friends and I introduce myself as a gamification designer, immediately the response tends to be: “What is that? You said gam-i-fy…what?” (more…)
Tag Archives: Business
Customer Journeys are the modern version of customer processes. They describe how customers will travel from a desire to an outcome. If you want to put the customer at the heart of your business, ensuring long-term success, Customer Journey Mapping is something
you will have to do to get there. Find out the essential components of a good Customer Journey Map.
Why magic, you might ask? By definition, magic is “the power of apparently influencing events by using mysterious or supernatural forces” and in this sense strategic workforce management is the most magical tool HR has at it disposal. In British English, magic has another connotation by which something is “wonderful, exciting”. This, too, is true for strategic workforce management.
Successful one-person businesses understand the secrets that make it cost-effective to help current customers return regularly to purchase – and offer to refer and introduce their friends, colleagues and business partners to visit. The alternative is wasting time and overspending by constantly marketing to a new audience. These secrets are relatively simple to replicate. (more…)
Have you ever experienced working on a very tight deadline and yet people around you seem not to notice and constantly disturb you? Have you ever hated a colleague or two for bringing you into some unnecessary conversations that led to your inability to submit a report on time? Have you ever regret socializing with your co-workers during your working hours? If so, this article is for you! Enumerated here are some of the best ways to maintain and even increase your productivity by minimizing interruptions at work. These techniques really work without making you feel isolated and look like a rude, mean and some sort of an alien inside your office. (more…)
Patrick Forsyth looks at the necessity to recognise how office politics affects individual performance and careers.
Unless your office is the exception, it may be that you have noticed that in others, whilst on the surface they run smoothly, efficiently and with hardly a murmur to interrupt the air of pleasant calm, there can be something of an underlying hint of intrigue. In others again there is an unconcealed hotbed of rivalry, enmity and backbiting. If you were to find yourself in such an environment you would doubtless stand back from it, stay neutral and uninvolved, and get on with the job. And if you find a single person who believes that, then take immediate steps to sell them London’s Tower Bridge; their gullibility must be immense.
Yes, why, indeed, now that I have achieved a favorable position by having attractive and important contacts in my networking portfolio. The most logical scenario would be to keep those cards close to your chest.
Some time ago, I had a meeting with an employee in a big organization. He was to arrange an important event for the greatest contributor to the organization. To make the event successful, he had to ask for help from colleagues who had some of the most important contacts. But when he invited them, he found they were reluctant to cooperate with him and back the arrangement.
A lot of mentors are focused on the problems. What went wrong and why? Using a Solution Focused Approach means that you as a mentor are aware of the problems and focus on everything that can help to avoid the problems, overcome them or learn how to “live with them”.
You can easily notice the difference in problem focused mentoring and solution focused mentoring.
The keywords are: energy and hope. (more…)
As you know from the first series of posts on money—Complexity, Events and Sales, and Philanthropy, fundraising is difficult.. It is a hard task on a good day. Today we will talk about grant (and contracts) writing, a task that needs to be assigned to the most detailed of people in your organization. As always, you can find a more in-depth and action-based discussion on this topic in our free eBook, Volunteering.
The Resources – Foundations and governments award billions of dollars in grants and contracts each year. These cover a wide spectrum of causes, from housing and urban development, security, and feeding the poor around the world to a variety of research endeavors and educational efforts. There may be a granting agency or foundation that pays for the bulk of your organization’s activities. Thus, the first thing you should do as a new volunteer is to read your annual report. This will help you better learn where your sources of funds are derived from to better serve the people and activities with which your organization aligns. Volunteer managers, you, too, need to read the annual reports and any other summary reports that may have been written for your particular sponsors. You all need to know better who your sponsors are and how their funds are spent. Follow the money and you will follow the dependencies, relationships, and your products. (more…)