Author: tbm

All workplaces are full of many different types of personalities, with each bringing their own unique strengths and skill sets to the table. Most noticeably, you’ll often see a proportion of employees best described as ‘extroverts’, as well as many who you would call ‘introverts’ and ‘ambiverts’. Each personality type is crucial to the smooth running of any business, but today we’re going to focus on extroverts….

There’s no disputing the fact that motivation matters. Motivation is hugely important, both on a personal level and within the workplace. It’s an essential tool for success. And of course there’s no denying the correlation between motivation and productivity.  …

Before you commence any L&D initiatives in your workplace, it’s a good idea to think about what your overall goal is, and decide on what success would look like to your company. Being able to measure the ROI of L&D is incredibly important, and can ensure the continuing success of any L&D initiatives you put in place.  …

In this digital age both businesses and individuals are increasingly forgetful about the power of good old-fashioned people skills.  

The fact of the matter is that all companies rely entirely on the people working within them, and that’s what determines their success. So, people skills really do matter, both internally and externally in business. Here are four key reasons why you need to think about people skills within your workforce.  …

It is a truth universally acknowledged, that reading a book is one of the best ways to learn. However, digital innovations have brought with them new ways to absorb information and share knowledge, such as webinars, live courses and videos. So, is reading still the key way to learn new information, or could content such as video take over?  …

The growing importance of soft skills in the workplace has been well documented. As recent generations have devoted more and more time and energy to the development of digital skills, we’ve seen a visible decline in the standard of soft skills across the country….

Whether during the sales process or afterwards, customers are happy and will feel positive towards your brand when they feel like they’ve been listened to, they understand the product, the services and related processes and any issues are dealt with quickly and effectively….

Much has been written about millennials in the workplace and the generation gap that exists in organisations between those that have grown up with digital technologies and those that haven’t….