Kundenservice

Hörbuch: Kundenorientierte Kommunikation

Kundenorientierte Kommunikation

Magisches Dreieck & Positionierung

Werbung per Brief, Telefon, E-Mail – So geht’s

Expert Talk: Der Kunde gehört in den Mittelpunkt

Kundenbeziehungs-(CRM) und Markenmanagement

Erfolgreich als Key Account Manager*in

So macht verkaufen Spaß

Fragen, die zum Abschluss führen

Einwände? Na und!

Verkaufsgespräche richtig führen

Communities auf Social Media pflegen

Kunden begeistern – nur wie?!

WhatsApp entlang der Customer Journey

Communities auf Social Media pflegen

Cool It!

Obtaining and Retaining Customers - Part II

The Experts Teach: Customer Care

Customer Care or Nightmare!

Sales Resilience

Setting and Selling Price

Don't Say Yes to EVERYONE

Keep Moving: Empathy and Growth Mindset

Dealing with Difficult Clients

Empathetic Artificial Intelligence

AI Fundamentals

Resilience in Customer Service

Customer service

Performance Improvement Plan

Expert Talk: Attract Clients with Authenticity

Expert Talk: Customer Retention, #1 Growth Hack

Seven Ways to Build Trust into The Sales Process

Mastering the Art of Face to Face Customer Service

Customer Care

Going On a Sales Date To Win Over Customers

Is The Customer Really Always Right?

Effective Ways to Close Deals & Win More Business

Proposal Power

The 3 Critical Discovery Questions

Grow Your Customers with Cross-Selling Techniques

Managing Difficult Customers

Mini-Goals In Sales: Steps To Success

Price: The Deadliest Sales Objection

Creating and Selling the Customer Experience

Being Genuine with Yourself and Customers

Going to the Sales Gym to Improve Your Performance