Kundenservice

Hörbuch: Kundenorientierte Kommunikation

Kundenorientierte Kommunikation

Magisches Dreieck & Positionierung

Expert Talk: Der Kunde gehört in den Mittelpunkt

Erfolgreich als Key Account Manager*in

Kundenbeziehungs-(CRM) und Markenmanagement

So macht verkaufen Spaß

Werbung per Brief, Telefon, E-Mail – So geht’s

WhatsApp entlang der Customer Journey

Verkaufsgespräche richtig führen

Fragen, die zum Abschluss führen

Einwände? Na und!

Kunden begeistern – nur wie?!

Communities auf Social Media pflegen

Communities auf Social Media pflegen

Don't Say Yes to EVERYONE

AI-Driven Marketing Strategies

Customer service

Cool It!

Performance Improvement Plan

Is The Customer Really Always Right?

Mastering the Art of Face to Face Customer Service

Going On a Sales Date To Win Over Customers

Resilience in Customer Service

Setting and Selling Price

Empathetic Artificial Intelligence

Effective Ways to Close Deals & Win More Business

The Experts Teach: Customer Care

Customer Care or Nightmare!

Customer Care

Dealing with Difficult Clients

Keep Moving: Empathy and Growth Mindset

Expert Talk: Customer Retention, #1 Growth Hack

Obtaining and Retaining Customers - Part II

Grow Your Customers with Cross-Selling Techniques

Customer Service Imperatives

Seven Ways to Build Trust into The Sales Process

The 3 Critical Discovery Questions

Expert Talk: Attract Clients with Authenticity

Managing Difficult Customers

Mini-Goals In Sales: Steps To Success

Creating and Selling the Customer Experience

Going to the Sales Gym to Improve Your Performance

Being Genuine with Yourself and Customers

Price: The Deadliest Sales Objection