Kundenservice

Kundenorientierte Kommunikation

Hörbuch: Kundenorientierte Kommunikation

WhatsApp entlang der Customer Journey

Magisches Dreieck & Positionierung

Communities auf Social Media pflegen

Kundenbeziehungs-(CRM) und Markenmanagement

Werbung per Brief, Telefon, E-Mail – So geht’s

Verkaufsgespräche richtig führen

Kunden begeistern – nur wie?!

So macht verkaufen Spaß

Erfolgreich als Key Account Manager*in

Fragen, die zum Abschluss führen

Expert Talk: Der Kunde gehört in den Mittelpunkt

Einwände? Na und!

Communities auf Social Media pflegen

Proposal Power

Empathetic Artificial Intelligence

Going On a Sales Date To Win Over Customers

Performance Improvement Plan

Is The Customer Really Always Right?

Effective Ways to Close Deals & Win More Business

Cool It!

Don't Say Yes to EVERYONE

Keep Moving: Empathy and Growth Mindset

Expert Talk: Attract Clients with Authenticity

Dealing with Difficult Clients

The 3 Critical Discovery Questions

AI Fundamentals

Obtaining and Retaining Customers - Part II

Customer service

Mini-Goals In Sales: Steps To Success

Setting and Selling Price

Grow Your Customers with Cross-Selling Techniques

Managing Difficult Customers

Sales Resilience

The Experts Teach: Customer Care

Mastering the Art of Face to Face Customer Service

Resilience in Customer Service

Customer Care or Nightmare!

Creating and Selling the Customer Experience

Expert Talk: Customer Retention, #1 Growth Hack

Price: The Deadliest Sales Objection

Going to the Sales Gym to Improve Your Performance

Seven Ways to Build Trust into The Sales Process

Being Genuine with Yourself and Customers

Customer Care