Kundenservice

Kundenorientierte Kommunikation

Hörbuch: Kundenorientierte Kommunikation

Magisches Dreieck & Positionierung

So macht verkaufen Spaß

WhatsApp entlang der Customer Journey

Communities auf Social Media pflegen

Kundenbeziehungs-(CRM) und Markenmanagement

Werbung per Brief, Telefon, E-Mail – So geht’s

Verkaufsgespräche richtig führen

Kunden begeistern – nur wie?!

Expert Talk: Der Kunde gehört in den Mittelpunkt

Erfolgreich als Key Account Manager*in

Fragen, die zum Abschluss führen

Communities auf Social Media pflegen

Einwände? Na und!

Going On a Sales Date To Win Over Customers

Don't Say Yes to EVERYONE

Effective Ways to Close Deals & Win More Business

Empathetic Artificial Intelligence

Performance Improvement Plan

Cool It!

Is The Customer Really Always Right?

Proposal Power

Keep Moving: Empathy and Growth Mindset

The 3 Critical Discovery Questions

AI Fundamentals

Dealing with Difficult Clients

Obtaining and Retaining Customers - Part II

Expert Talk: Attract Clients with Authenticity

Customer service

Sales Resilience

Mini-Goals In Sales: Steps To Success

Grow Your Customers with Cross-Selling Techniques

Setting and Selling Price

Managing Difficult Customers

The Experts Teach: Customer Care

Mastering the Art of Face to Face Customer Service

Resilience in Customer Service

Customer Care or Nightmare!

Creating and Selling the Customer Experience

Seven Ways to Build Trust into The Sales Process

Price: The Deadliest Sales Objection

Going to the Sales Gym to Improve Your Performance

Expert Talk: Customer Retention, #1 Growth Hack

Being Genuine with Yourself and Customers

Customer Care