Kundenservice

Kundenorientierte Kommunikation

Hörbuch: Kundenorientierte Kommunikation

Magisches Dreieck & Positionierung

Verkaufsgespräche richtig führen

Communities auf Social Media pflegen

Kundenbeziehungs-(CRM) und Markenmanagement

Expert Talk: Der Kunde gehört in den Mittelpunkt

Erfolgreich als Key Account Manager*in

So macht verkaufen Spaß

Werbung per Brief, Telefon, E-Mail – So geht’s

WhatsApp entlang der Customer Journey

Kunden begeistern – nur wie?!

Einwände? Na und!

Fragen, die zum Abschluss führen

Communities auf Social Media pflegen

Cool It!

AI Fundamentals

Customer service

Empathetic Artificial Intelligence

Going On a Sales Date To Win Over Customers

Don't Say Yes to EVERYONE

Is The Customer Really Always Right?

Performance Improvement Plan

Mastering the Art of Face to Face Customer Service

Setting and Selling Price

Resilience in Customer Service

The Experts Teach: Customer Care

Customer Care or Nightmare!

Customer Care

Effective Ways to Close Deals & Win More Business

Expert Talk: Customer Retention, #1 Growth Hack

Dealing with Difficult Clients

Grow Your Customers with Cross-Selling Techniques

Customer Service Imperatives

Seven Ways to Build Trust into The Sales Process

Obtaining and Retaining Customers - Part II

Keep Moving: Empathy and Growth Mindset

The 3 Critical Discovery Questions

Expert Talk: Attract Clients with Authenticity

Mini-Goals In Sales: Steps To Success

Managing Difficult Customers

Being Genuine with Yourself and Customers

Creating and Selling the Customer Experience

Price: The Deadliest Sales Objection

Going to the Sales Gym to Improve Your Performance