Year: 2016

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Different people learn best in different ways. This means it’s incredibly important that businesses provide their staff with a range of corporate learning opportunities to suit individuals’ learning styles. …

Even artificial intelligence scientists say the human mind is the most sophisticated entity they know of. However, the human mind is far from perfect and the following show just four of its limits….

Customer Journeys are the modern version of customer processes. They describe how customers will travel from a desire to an outcome. If you want to put the customer at the heart of your business, ensuring long-term success, Customer Journey Mapping is something
you will have to do to get there. Find out the essential components of a good Customer Journey Map….

Good news for the black sheep. The idea that failing to conform to the norm was considered to be a bad thing has been encapsulated in the phrase ’the black sheep’ of the family or organisation. But uniqueness is now the key to success and the black sheep are queuing up to have their day!…

People that are used to reading printed books sometimes have reservations when it comes to eBooks. I’ve heard them say reading can feel a bit slower and that it’s harder to retain things. But what does science say? Are eBooks a good alternative for printed material?…

We had the pleasure to talk to Arco Quist, Senior Business Partner Learning & Development at KPN, about his vision on blended learning, personal development and Bookboon at one of the largest ICT service providers in the Netherlands….

As Vince Lombardi once said “Great leaders are made, they are not born”.  Continuous personal development is a must for any good leader. Here’s a list of 9 must-read eBooks – in no particular order – that will turn good leaders into great ones. …