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Tag Archives: Customer Service

5 Practices to ensure you’re using the right body language

Body language is a nonverbal flow of communication that is constant and ever present. Without saying a word your body language can reveal what you are thinking and feeling. Learn more about it by reading this article. (more…)

Why Interpersonal Skills are so Important

An employee with strong “people skills” is what every manager wishes for, as those skills are much harder to communicate than technical skills. Social skills enable people to maximize effective and productive human interaction. Read this blog if you want to learn more. (more…)

The Customer Is Always Right! How to Avoid Customer Care Turning into a Nightmare!

It’s all about the experience! Good customer service is the source of success of every company. All efforts you invest in other services and products might be worthless if you don’t get customers to return to your business and share their good feedback with others.

Selling a product or a service to a customer once is only half the battle. The key of a long term, profitable business is to build up a strong costumer-business relationship and this is only possible through good customer service. People will not forget how you made them feel, so make sure they leave you with a positive feeling. Below are important clues that will guarantee that your customer care does not turn into a nightmare. (more…)