Tag: learning & development

Whether during the sales process or afterwards, customers are happy and will feel positive towards your brand when they feel like they’ve been listened to, they understand the product, the services and related processes and any issues are dealt with quickly and effectively….

Much has been written about millennials in the workplace and the generation gap that exists in organisations between those that have grown up with digital technologies and those that haven’t….

In a recent study West Monroe polled more than 600 HR and recruiting professionals about the importance of soft skills for hiring technology employees and 650 business professionals on how they work with their technology teams.  

The results highlight how soft skills are still often not being nurtured sufficiently amongst IT professionals, leading to suboptimal business performance. …

In 2016 a group of researchers from Harvard University, the Carnegie Foundation and Stanford Research Center extrapolated statistics from “A Study of Engineering Education”, authored by Charles Riborg Mann and published in 1918. …

Experiential learning is learning acquired through action and practice. We learn by interacting with others engaged in meaningful tasks. Here’s an overview of the main experiential learning models….

One of the reasons we started Bookboon so many years ago is because we truly believe that soft skills are at the core of any successful business and any successful career. And we’re more passionate than ever about the power that soft skills hold.  …

In case studies and textbooks all over the world, people have studied the success of McDonald’s, which many attribute to the standardisation of its products, ways of working and branding.  

So when the business that is the epitome of efficiency and standardisation starts talking about soft skills, we’d better listen.  …

Different people learn best in different ways. This means it’s incredibly important that businesses provide their staff with a range of corporate learning opportunities to suit individuals’ learning styles. …