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Your Personal and Professional Development: Plans, Tips and Lists

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Tag: learning & development

Your learning strategy holds the key to improving your customer satisfaction

Posted in Articles

Whether during the sales process or afterwards, customers are happy and will feel positive towards your brand when they feel like they’ve been listened to, they understand the product, the services and related processes and any issues are dealt with quickly and effectively….

How to bridge the generation gap in the workplace

Posted in Articles

Much has been written about millennials in the workplace and the generation gap that exists in organisations between those that have grown up with digital technologies and those that haven’t….

Soft skills key to innovation

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In a recent study West Monroe polled more than 600 HR and recruiting professionals about the importance of soft skills for hiring technology employees and 650 business professionals on how they work with their technology teams.  

The results highlight how soft skills are still often not being nurtured sufficiently amongst IT professionals, leading to suboptimal business performance. …

The soft skills gap: ignoring stats for 100 years

Posted in Articles

In 2016 a group of researchers from Harvard University, the Carnegie Foundation and Stanford Research Center extrapolated statistics from “A Study of Engineering Education”, authored by Charles Riborg Mann and published in 1918. …

From problem-based learning to coaching and mentoring: An overview of experiential learning models

Posted in Articles

Experiential learning is learning acquired through action and practice. We learn by interacting with others engaged in meaningful tasks. Here’s an overview of the main experiential learning models….

10 powerful quotes on soft skills

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One of the reasons we started Bookboon so many years ago is because we truly believe that soft skills are at the core of any successful business and any successful career. And we’re more passionate than ever about the power that soft skills hold.  …

When the world’s most standardised company sees a need for soft skills…

Posted in Articles

In case studies and textbooks all over the world, people have studied the success of McDonald’s, which many attribute to the standardisation of its products, ways of working and branding.  

So when the business that is the epitome of efficiency and standardisation starts talking about soft skills, we’d better listen.  …

Don’t stop at Blended Learning

Posted in Articles

Different people learn best in different ways. This means it’s incredibly important that businesses provide their staff with a range of corporate learning opportunities to suit individuals’ learning styles. …