Author: Bookboon.com

Today there are many social media platforms – like Facebook, Instagram and Twitter – all offering the chance to network. But only LinkedIn offers a purely business network where members can find out more about your professional situation….

In our first eBook entitled “Principles of Insurance”, it is shown that the insurer will compensate the policyholder who experiences negative economic consequences from a specified insurable event such as fire to residential property, death of a life or diagnosis of a critical illness. For this protection, the policyholder pays a premium to the insurer….

Experiential learning is learning acquired through action and practice. We learn by interacting with others engaged in meaningful tasks. Here’s an overview of the main experiential learning models….

What are you waiting for? Click play!…

Even artificial intelligence scientists say the human mind is the most sophisticated entity they know of. However, the human mind is far from perfect and the following show just four of its limits….

Customer Journeys are the modern version of customer processes. They describe how customers will travel from a desire to an outcome. If you want to put the customer at the heart of your business, ensuring long-term success, Customer Journey Mapping is something
you will have to do to get there. Find out the essential components of a good Customer Journey Map….

Good news for the black sheep. The idea that failing to conform to the norm was considered to be a bad thing has been encapsulated in the phrase ’the black sheep’ of the family or organisation. But uniqueness is now the key to success and the black sheep are queuing up to have their day!…

We had the pleasure to talk to Arco Quist, Senior Business Partner Learning & Development at KPN, about his vision on blended learning, personal development and Bookboon at one of the largest ICT service providers in the Netherlands….