We accept that meetings are a normal part of business life. They are necessary for communication, for directions and decision-making. Yet it seems we attend too many meetings. They run on too long and a growing consensus is that they are rather a waste of time. Does this describe your business? If so, you may need to think about how it conducts meetings. The meeting management skill is one of the soft skills for managers and decision makers.
You don’t want to stop holding meetings, but you do need to cut back and make them more efficient? Bookboon can help you achieve efficiency by helping you to improve you meeting skills. (more…)
Without leadership, your business is directionless. Leadership is the rudder for the crew, and it’s a rudder we all need in our personal arsenal. It is not just for managers. This soft skill encourages personal responsibility and a desire to pull together in a crisis.
The culture of shirking responsibility with “that’s above my paygrade” is doing irreparable damage to your business productivity. We are all leaders in a way, even those at the bottom of the scale of pay or responsibility. It’s relatively straightforward to encourage each and every employee to see himself or herself as a leader. Bookboon delivers a simple but highly effective solution to foster the soft skill leadership in your employees. Here is how… (more…)
If you want to hire and keep outstanding employees, you need to make sure you offer them something valuable other companies don’t. One thing that people greatly appreciate is if you make it easier for them to harmonise their working life with private needs and commitments. (more…)
No job is truly easy. No matter how qualified, how experienced or hard working an employee is, there will be problems. How they deal with problems in the workplace is a mark of an employee’s ability to cope. Problems require lateral thinking, teamwork, positivity and determination. Sometimes, things are out of our hands and we have to wait for a solution. That is where patience comes in. Arguably, we live in an impatient world; we have lost the soft skill of patience. Bookboon has a simple solution for your employees to gain back their patience. (more…)
More employees than ever before are working with people from different backgrounds. Today’s generation of employees is working with people of different nationalities, colours, and religious beliefs.
Sometimes, clashes happen based purely on these cultural differences. Arguably, tolerance and understanding of cultural differences are new soft skills for the modern age. It is clearly one that some workplaces lack. There is always room for improvement and Bookboon can help improve workplace cohesion when culture is a clash. (more…)
Have you got any New Year’s resolutions for 2017? For many people, resolutions include giving up harmful behaviours such as smoking, drinking or overeating, and getting fit(ter) instead. Or maybe you would like to spend more quality time with your family and friends, achieve a better work-life balance and a healthier lifestyle. Perhaps you would like to start realising a project that has been on your mind for quite some time. (more…)
Communication in the workplace is not necessarily about what we say. Sometimes, the important aspect is how we say it – our manner. In an age where we spend more time on the internet than talking face to face, we are losing some of our non-verbal communication. Assertiveness is one of those dying soft skills. We all think we know, but we often misunderstand what assertiveness means. It’s become such a problem that our workloads are unbalanced. Miscommunication occurs and friction increases. Supporting your employees to develop their soft skills like assertiveness is essential for your business success – Bookboon shows you how. (more…)
Handling negative staff behaviour and conflicts at work with employees is never easy – as most HR and line managers know. Ideally, you can prevent many instances by setting and enforcing fair and clear rules. But what do you do with occurrences that you weren’t able to keep from happening? (more…)
Out with the old year, in with the new: New Year’s Eve is widely celebrated all over the world, with parties and social events, fireworks, dancing and festive dinners. On top of all that, every country has developed its own special traditions. Let’s have a look at how other countries celebrate the turn of the year! (more…)
In the first half of this twin article, we described how you can create a high-quality job profile that helps you identify top tasks and essential requirements of a given job role. Now it’s time to put this job profile to good use and initiate the actual recruitment process. (more…)