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Author: julianjencquel

Mediation: A 4-Step-Approach to Solving Any Conflict – Part 3

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Learn how to bridge differences with mediation. Part 3 of this series shows how parties can formalize an agreement based on mutually agreed parameters….

Médiation : résolution de conflits en 4 étapes

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Découvrez ce qu’est la médiation grâce à cet article de Julian Jencquel.…

Mediation: A 4-Step-Approach to Solving Any Conflict – Part 2

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This 2nd part of “Mediation: A 4-Step-Approach to Solving Any Conflict” is about asking questions and identifying needs. Read Julian Jencquel’s article on bookboon.com…

Mediation: A 4-Step-Approach to Solving Any Conflict – Part 1

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Mediation is a process that helps to find alternative conflict resolution. Getting people to sit down is a first step in the right direction. Read the blog here….

How to measure and develop emotional intelligence

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Find out how to measure and develop emotional intelligence thanks to this guest article by Julian Jencquel….