Atentimento ao Cliente

Performance Improvement Plan

Going On a Sales Date To Win Over Customers

Empathetic Artificial Intelligence

Don't Say Yes to EVERYONE

Effective Ways to Close Deals & Win More Business

Is The Customer Really Always Right?

Cool It!

Keep Moving: Empathy and Growth Mindset

Dealing with Difficult Clients

Expert Talk: Attract Clients with Authenticity

The 3 Critical Discovery Questions

Obtaining and Retaining Customers - Part II

Customer service

Customer Service Imperatives

Mini-Goals In Sales: Steps To Success

Setting and Selling Price

Grow Your Customers with Cross-Selling Techniques

Managing Difficult Customers

The Experts Teach: Customer Care

Customer Care or Nightmare!

Resilience in Customer Service

Mastering the Art of Face to Face Customer Service

Seven Ways to Build Trust into The Sales Process

Being Genuine with Yourself and Customers

Expert Talk: Customer Retention, #1 Growth Hack

Creating and Selling the Customer Experience

Going to the Sales Gym to Improve Your Performance

Customer Care

Price: The Deadliest Sales Objection