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eBooks
Don't Say Yes to EVERYONE
Going On a Sales Date To Win Over Customers
Performance Improvement Plan
Effective Ways to Close Deals & Win More Business
Empathetic Artificial Intelligence
Cool It!
Is The Customer Really Always Right?
Keep Moving: Empathy and Growth Mindset
The 3 Critical Discovery Questions
Dealing with Difficult Clients
Expert Talk: Attract Clients with Authenticity
Obtaining and Retaining Customers - Part II
Customer service
Commercieel omdenken
Managing Difficult Customers
Grow Your Customers with Cross-Selling Techniques
Setting and Selling Price
Customer Service Imperatives
Mini-Goals In Sales: Steps To Success
The Experts Teach: Customer Care
Omgaan met klachten van klanten
Vijf handige klantgerichtheidstools
Weg met de klanttevredenheidsenquête
Mastering the Art of Face to Face Customer Service
Resilience in Customer Service
Customer Care or Nightmare!
In 5 stappen naar ultieme klantgerichtheid
Expert Talk: Customer Retention, #1 Growth Hack
Price: The Deadliest Sales Objection
Being Genuine with Yourself and Customers
Seven Ways to Build Trust into The Sales Process
Going to the Sales Gym to Improve Your Performance
Creating and Selling the Customer Experience
Customer Care
Human2Human klantgerichtheid
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