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eBooks
Is The Customer Really Always Right?
Don't Say Yes to EVERYONE
Effective Ways to Close Deals & Win More Business
Going On a Sales Date To Win Over Customers
Performance Improvement Plan
Empathetic Artificial Intelligence
Cool It!
Keep Moving: Empathy and Growth Mindset
Expert Talk: Attract Clients with Authenticity
The 3 Critical Discovery Questions
Obtaining and Retaining Customers - Part II
AI-Driven Marketing Strategies
Dealing with Difficult Clients
Customer service
Commercieel omdenken
Managing Difficult Customers
Grow Your Customers with Cross-Selling Techniques
Customer Service Imperatives
Mini-Goals In Sales: Steps To Success
Setting and Selling Price
The Experts Teach: Customer Care
Vijf handige klantgerichtheidstools
Weg met de klanttevredenheidsenquête
Omgaan met klachten van klanten
Mastering the Art of Face to Face Customer Service
Resilience in Customer Service
Customer Care or Nightmare!
In 5 stappen naar ultieme klantgerichtheid
Going to the Sales Gym to Improve Your Performance
Being Genuine with Yourself and Customers
Expert Talk: Customer Retention, #1 Growth Hack
Price: The Deadliest Sales Objection
Creating and Selling the Customer Experience
Seven Ways to Build Trust into The Sales Process
Customer Care
Human2Human klantgerichtheid
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