Klantenservice

Empathetic Artificial Intelligence

Going On a Sales Date To Win Over Customers

Effective Ways to Close Deals & Win More Business

Is The Customer Really Always Right?

Don't Say Yes to EVERYONE

Performance Improvement Plan

Cool It!

Keep Moving: Empathy and Growth Mindset

Dealing with Difficult Clients

Expert Talk: Attract Clients with Authenticity

The 3 Critical Discovery Questions

Obtaining and Retaining Customers - Part II

Customer service

Commercieel omdenken

Grow Your Customers with Cross-Selling Techniques

Customer Service Imperatives

Setting and Selling Price

Mini-Goals In Sales: Steps To Success

Managing Difficult Customers

The Experts Teach: Customer Care

Vijf handige klantgerichtheidstools

Omgaan met klachten van klanten

Weg met de klanttevredenheidsenquête

Resilience in Customer Service

Mastering the Art of Face to Face Customer Service

Customer Care or Nightmare!

In 5 stappen naar ultieme klantgerichtheid

Going to the Sales Gym to Improve Your Performance

Price: The Deadliest Sales Objection

Creating and Selling the Customer Experience

Seven Ways to Build Trust into The Sales Process

Customer Care

Being Genuine with Yourself and Customers

Expert Talk: Customer Retention, #1 Growth Hack

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Human2Human klantgerichtheid