Klantenservice

Commercieel omdenken

Omgaan met klachten van klanten

Human2Human klantgerichtheid

Vijf handige klantgerichtheidstools

In 5 stappen naar ultieme klantgerichtheid

Originele relatiegeschenken

Weg met de klanttevredenheidsenquête

Don't Say Yes to EVERYONE

Effective Ways to Close Deals & Win More Business

Price: The Deadliest Sales Objection

Empathetic Artificial Intelligence

Dealing with Difficult Clients

Obtaining and Retaining Customers - Part II

Resilience in Customer Service

Expert Talk: Customer Retention, #1 Growth Hack

Managing Difficult Customers

Is The Customer Really Always Right?

Performance Improvement Plan

Going On a Sales Date To Win Over Customers

Cool It!

Keep Moving: Empathy and Growth Mindset

AI-Driven Marketing Strategies

Expert Talk: Attract Clients with Authenticity

The 3 Critical Discovery Questions

Customer service

Grow Your Customers with Cross-Selling Techniques

Setting and Selling Price

Customer Service Imperatives

Mini-Goals In Sales: Steps To Success

The Experts Teach: Customer Care

Mastering the Art of Face to Face Customer Service

Customer Care or Nightmare!

Seven Ways to Build Trust into The Sales Process

Creating and Selling the Customer Experience

Going to the Sales Gym to Improve Your Performance

Being Genuine with Yourself and Customers

Customer Care