Customer Service

Is The Customer Really Always Right?

Effective Ways to Close Deals & Win More Business

Empathetic Artificial Intelligence

Going On a Sales Date To Win Over Customers

Performance Improvement Plan

Don't Say Yes to EVERYONE

Cool It!

Keep Moving: Empathy and Growth Mindset

Expert Talk: Attract Clients with Authenticity

AI-Driven Marketing Strategies

Dealing with Difficult Clients

The 3 Critical Discovery Questions

Obtaining and Retaining Customers - Part II

Customer service

Setting and Selling Price

Grow Your Customers with Cross-Selling Techniques

Managing Difficult Customers

Mini-Goals In Sales: Steps To Success

Customer Service Imperatives

The Experts Teach: Customer Care

Mastering the Art of Face to Face Customer Service

Resilience in Customer Service

Customer Care or Nightmare!

Price: The Deadliest Sales Objection

Being Genuine with Yourself and Customers

Creating and Selling the Customer Experience

Expert Talk: Customer Retention, #1 Growth Hack

Seven Ways to Build Trust into The Sales Process

Going to the Sales Gym to Improve Your Performance

Customer Care