Customer Service

Don't Say Yes to EVERYONE

Effective Ways to Close Deals & Win More Business

Is The Customer Really Always Right?

Cool It!

Performance Improvement Plan

Going On a Sales Date To Win Over Customers

Empathetic Artificial Intelligence

Keep Moving: Empathy and Growth Mindset

AI-Driven Marketing Strategies

The 3 Critical Discovery Questions

Customer service

Dealing with Difficult Clients

Expert Talk: Attract Clients with Authenticity

Obtaining and Retaining Customers - Part II

Grow Your Customers with Cross-Selling Techniques

Managing Difficult Customers

Setting and Selling Price

Mini-Goals In Sales: Steps To Success

Customer Service Imperatives

The Experts Teach: Customer Care

Mastering the Art of Face to Face Customer Service

Resilience in Customer Service

Customer Care or Nightmare!

Creating and Selling the Customer Experience

Expert Talk: Customer Retention, #1 Growth Hack

Going to the Sales Gym to Improve Your Performance

Being Genuine with Yourself and Customers

Customer Care

Price: The Deadliest Sales Objection

Seven Ways to Build Trust into The Sales Process