Customer Service

Don't Say Yes to EVERYONE

Going On a Sales Date To Win Over Customers

Is The Customer Really Always Right?

Performance Improvement Plan

Empathetic Artificial Intelligence

Effective Ways to Close Deals & Win More Business

Cool It!

Keep Moving: Empathy and Growth Mindset

Dealing with Difficult Clients

AI Fundamentals

The 3 Critical Discovery Questions

Obtaining and Retaining Customers - Part II

Expert Talk: Attract Clients with Authenticity

Customer service

Grow Your Customers with Cross-Selling Techniques

Managing Difficult Customers

Mini-Goals In Sales: Steps To Success

Customer Service Imperatives

Setting and Selling Price

The Experts Teach: Customer Care

Resilience in Customer Service

Mastering the Art of Face to Face Customer Service

Customer Care or Nightmare!

Expert Talk: Customer Retention, #1 Growth Hack

Seven Ways to Build Trust into The Sales Process

Going to the Sales Gym to Improve Your Performance

Creating and Selling the Customer Experience

Price: The Deadliest Sales Objection

Customer Care

Being Genuine with Yourself and Customers