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6 Steps to Outstanding Questioning & Communication

Improve you communication skills, download the eBook here

How many questions do you ask each day? What would happen if these interactions were more productive, better constructed and response driven? The possibilities are endless.

In this article we will examine 6 steps to achieving outstanding communication.


Walk a mile in my shoes, please!

Solution Focused Mentoring
This is an article by Ella de Jong.

Really stepping into someone’s shoes makes a difference.

When you do this, and silently observe, you will truly feel what it means to be…, what it means to have…, what it means to want


When people are going through a rough time, they’d rather hear no advice, even if it’s the best. However, they do sense when you are there with them, for real, and that’s enough!

I think silence isn’t practiced enough at universities, schools and courses. Both in the business and in the mental health fields, I hear a lot of people being advised. I always wonder how helpful this advice actually is. (more…)

Best Word 2013 Tricks: Insert Tabs

Word 2013
This is an extract from Mary Thomas’s book Word 2013.

Who doesn’t need to use Microsoft Word 2013 in their work? In this first part of our new Office Book series, take a look at how to insert tabs and tables. Don’t forget to open Microsoft Office Word first! Good luck!






This is the Insert Tab:



The king’s new clothes

Download “The Alternative Business Model” here!

Whenever you look at the news these days there is one term that appears frequently when talking about the current economic situation: GDP. But did you know that the terms’ inventor Simon Kuznets explicitly warned not to use it to measure the welfare within a country?


Volunteering –What about the Money? Part 3: Philanthropy

This is an article by regular contributor Karl Burgher.

As discussed in the first couple of posts on money—Complexity and Events and Sales—we spoke about the difficulties of fundraising. It is a hard task on a good day. Today we will focus on philanthropy, perhaps by far the most difficult way to secure those elusive funds your organization requires. You may also want to download the free eBook Volunteering for a more in-depth and action-based discussion of these issues.

Wikipedia describes philanthropy thus:

“Today philanthropy is conventionally defined as private initiatives, for public good, focusing on quality of life … serving to contrast philanthropy with business (private initiatives for private good, focusing on material prosperity) and government (public initiatives for public good, focusing on law and order). Instances of philanthropy commonly overlap with instances of charity, though not all charity is philanthropy, or vice versa. The difference commonly cited is that charity relieves the pains of social problems, whereas philanthropy attempts to solve those problems at their root causes, [And building thus, capacity in the cause one serves], a person who practices philanthropy is called a philanthropist”. (more…)

Best Excel 2013 tricks: Naming a Cell

Download Excel 2013: Core Advanced here!

Most of us are required to do calculations, reports or draw up a simple graph at some point in our careers. When that point comes it is handy to know a few tricks for using Excel to make your work easier.

Knowing how to name a cell or a range of cells is one of the things that will make your life easier when working in Excel and it is especially practical when using formulas in Excel.

Naming a cell or range of cells can help in different ways. When a cell is named it behaves as an Absolute Cell Reference, by giving the cell a name such as VAT or Price, Excel knows to refer to that particular cell when you use it in a formula.

Name a range of cells and you can navigate around easily. When used in a formula Excel will pick up the right cell in the formula.

Named Ranges are also handy for summarizing data quickly or finding a piece of data at the intersection between two ranges. Read on to learn how this works.

But at first you have to open your Excel worksheet:


Jay Forrester, discoverer of the Bullwhip Effect

Read more about Supply Chain Management here!

Jay Forrester is seen as the inventor of the Bullwhip Effect. Nevertheless, he has never craved any attention for his discovery. It was his seminal work on system dynamics that led to path breaking research work on “Information distortion in Supply Chains”, popularly called as the Bullwhip Effect.

This, in my opinion, makes the Germeshausen Professor Emeritus in Sloan School of Management an unsung hero. This is the story of Jay Forrester.


“Are You Being Mindful Or Mind Full And Did I Write The Book I Intended?”

Uncover Mindfulness – read the eBook here!

Forgive the pun, but Mindfulness is something that I’ve been thinking about rather a lot lately. I was commissioned to write a book in 2014 about it and that set me thinking about what I actually wanted to say.

I certainly didn’t want to write a vanilla piece, or just a potted history padded out and then wrapped up with a few exercises. For me the compelling story in all of this is about how the Brain actually works and how the daily practice of Mindfulness & being Mindful, can really change things: In the work place and in the home. How it can improve learning, decision-making, concentration, performance and productivity, reduce sickness and absenteeism, &, stimulate innovation and creativity. How it can make you a better leader and a more compassionate & resilient person.

How to Reduce Occupational Stress

Fight your occupational stress! Download the eBook here..


‘The magnificent man is like an artist; for he can see what is fitting and spend large sums tastefully’



1. Introduction to Stress

Stress, anxiety and depression are found in all people and in all cultures, industries, economies and societies, regardless of the education, social status or economic background of the individuals concerned. This is due to a variety of reasons, but mostly because of the high and extremely demanding aspects of their workplace.

The fact is that most adults, all over the world, spend the largest if not a substantial part of their lives working in private companies or public organizations. Whether they are employed in Canada, the U.S., or Australia, in a high-technology startup in Eat Asia, a financial institution in England or Germany, or a garment factory in the Dominican Republic or India, they experience extreme occupational stress.
Also they are not engaged at all in their work!


7 steps from ‘I wish I had’ to ‘I’m glad I did’

Be your own boss! Click here to find more tips!

“If you don’t build your dream then someone will hire you to help build theirs” – Tony Gaskins

We live in a world where the ‘job for life’ no longer exists and where people in employment today may well have to change careers several times in their working lives. Thanks to the Internet jobs like travel agent, postal worker and retail cashier, amongst others, are fast approaching their sell-by date.

At the same time, as people live longer and have more leisure time then there is a need for more entrepreneurial thinking in life outside of the workplace. This blog is about how to successfully release that creative spirit in all walks of our life.

Now if anyone reading this expects a Harvard Business Course in 7 steps then they will be disappointed. There are plenty of gurus out there who will give you chapter and verse about running a business.