1. In your new book “High-value low-cost team building activities”, you talk about the importance of building a functioning team. Why is it crucial for modern companies to focus on team building?
I am sure you will all have heard the phrase “we need to build the team” but if you ask people what this actually means you will either get a silent quizzical look, or a wide range of answers that might include “we need to all get on with each other” or “we need to be able to work better together”, but what does this actually mean?
We will all be familiar with Tuckman’s team formation (forming, norming, storming, performing and adjourning). So, team building in its strictest sense would look at the process of bringing a team together, developing roles and ‘norms’, leading it to high performance and finally debrief and feedback upon dissolution. However ‘team building’ in this context describes how can we ensure that individuals within teams and teams or departments within organizations work together in the most effective and efficient manner possible. (more…)
Everyday, you and millions of other potential consumers make thousands of decisions. You are not consciously aware of most of the decisions you make, but you make most of them the same way, by reflecting on the drawbacks involved, and then picking that course of action with the fewest drawbacks (or the least painful ones).
Herbert Simon, a Nobel Prize winning economist, referred to this as “satisficing.” Instead of optimizing satisfaction, and choosing an outstanding product in terms of its aspects in one particular area, we compromise on the best so that we do not get the worst in some other aspect. We don’t settle for the best in one area, but the least bad in all areas. This article provides you with useful information on how customers make their decisions. Take a look! (more…)
Performance management involves many roles. You must be a communicator, a leader, a role model, and a collaborator. Each individual member of your team should understand exactly what their responsibilities and expectations are, and as their supervisor, you should work to help them reach those goals.
Some people find performance management to be a difficult role to play. Some people in particular have difficulty when it comes to evaluating performance. But when it’s done well, performance management is about partnership and motivation at work. If it’s done from this perspective, there is nothing to be uncomfortable about. When this perspective is shared with your employees and they learn to see it that way, performance management becomes a powerful tool that helps your team to become more successful. (more…)
You may not be a professional writer. Yet no matter what type of profession you are in, chances are you will need to write something on a professional level at one time or another. Examples include: articles, web content, reports, emails, cover letters and resumes.
In this article freelance writer, speaker, and writing coach Suzanne Lieurance provides you with general writing tips you should consider no matter what type of writing you need to do. Seize this opportunity to improve your overall writing skills. (more…)
Knowing your way around Excel will definitely improve your work-rate and overall efficiency. But how skilled are you really in Excel? Below you can find an extract of the eBook “Excel 2010 Advanced” which you can download for free. Take a look and see whether you find the provided information useful. Read, download and bring your Excel skills up to a new level!
Insights into lookup functions
Excel can produce varying results in a cell, depending on conditions set by you. For example, if numbers are above or below certain limits, different calculations will be performed and text messages displayed. The usual method for constructing this sort of analysis is using the IF function.
However, this can become large and unwieldy when you want multiple conditions and many possible outcomes. To begin with, Excel can only nest seven IF clauses in a main IF statement, whereas you may want more than eight logical tests or “scenarios.” To achieve this, Excel provides some LOOKUP functions. These functions allow you to create formulae which examine large amounts of data and find information which matches or approximates to certain conditions. They are simpler to construct than nested IF’s and can produce many more varied results. Below you can take a closer look at three of the most common Lookup functions: the Vector Lookup, Hlookup and Vlookup. (more…)
Our first reaction to most of the statements which we hear from other people is an immediate evaluation or judgement, rather than an understanding of it. ‘That’s right’, or ‘That’s stupid’, or ‘That’s unreasonable’, or ‘That’s correct’. Very rarely do we permit ourselves to understand precisely what the meaning of his statement is to him.” – Carl Rogers, On Becoming a Person
Empathy is paying full attention to what is going on in someone else’s mind. The difficulty we all have with this is that we are usually distracted by what is going on in our own mind. To pay attention tosomeone else we must first find a way to flick the switch – to divert our attention from the noise in our own minds, to give ourselves permission to set aside for a while our own sensations, memories, opinions, prejudices, thoughts and feelings, so that we can tune in to what is going on in their mind.
If you want to train yourself to pay more generous attention to others, how can you do it? Below you can find some frequently asked questions about how to listen and talk to someone with empathy. Take a look! (more…)
Empowerment has many facets but in the end it comes down to an understanding of your employee’s needs, motivations and behaviours and essential communication tools and strategies that will help you influence your employee’s. Below we have gathered 2 of many aspects of empowerment which you should keep in mind when achieving to become a master in leading others. Let’s take a look at how important fun and acknowledgment is in your empowerment toolkit.
The need to have fun
Most times, Fun is “the reward” for all the dull and boring things we have to do all our lives. We tend to look for the fun in everything we do. If there is some fun involved, it becomes the justification for the hum-drum drudgery of our everyday existence. If there is no fun involved, then we will tend to create fun in the project. And, sometimes we do things just because they are fun.
In the workplace, “Does having fun at your job mean that the quality of the work suffers?” The answer is “NO”. In fact, if employees are having fun while working, most often they will take the time and effort to do it right the first time. Studies have shown that productivity and the quality of the work increases in an enjoyable work environment. (FUN) (more…)
Nobody doubts the importance of performing well at interviews. This is your chance to get a new and even better job! We asked career expert James Sweetman everything you need to know about the perfect interview. Let’s take a look at what he has to say about this all important first chat with your future employer.
1. How long have you been in the ‘interview business’?
I’ve been working as a business and personal coach for ten years and a large part of my work has always been helping people prepare for interview, whether that is someone interviewing for their first job, or an experienced professional going for a senior position. In previous roles I interviewed many people for many different jobs. I’ve also consulted with companies helping them with their recruitment process, so I’m very familiar with interviews from both sides of the table. (more…)
Are you looking for free business titles to widen your knowledge? Then you have definitely come to the right place! Below you can find 4 of our most recent newcomers about emotional intelligence, interpersonal skills, empowering leadership and construction management.
And the best thing about them: You can download them for free!
Take a look inside!
Emotional Intelligence Secrets
Would you like to learn how to raise your self-awareness, build lasting relationships or enhance your public image? Then this free eBook is for you. Download it now and bring your EI to a new level!
Interpersonal Skills For Entrepreneurs
This book aims to help you improve the way you relate to others in order to cultivate a reputation as a reliable partner, trustworthy boss, or credible business professional. Take the chance to master your interpersonal skills!