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Expert Talk: Customer Service

Interview with Alison Edgar

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16m 3s
Language:  English
"Sales and customer service are one and the same" according to Alison Edgar. In this entertaining expert talk she shares value and wisdom from decades of experience dispelling any myths you may have.
Описание

"If you want to succeed as a business, you need to understand customer service, the cost of getting a new customer is much higher than retaining an existing one. When it’s delivered correctly sales and customer service is exactly the same thing and in this interview expert Alison Edgar dispels the myths around this important topic. Alison has helped thousands of sales professionals master the art of selling. She regularly appears on the BBC and LBC Radio and has been named one of the UK’s top 10 business advisers. The UK is number 1 sales & marketing adviser by Enterprise Nation.

About the Author

Nathaniel Schooler - an engaging interviewer, writer and trusted adviser. IBM Futurist and LinkedIn Power Profile Award Winner. 

He interviews amazing experts. People who have started, built and been part of some of the largest brands in the world and made a huge impact.
Prior experience taught him business communication is about real world relationships, (avoiding techno speak and meaningless jargon).

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Nat

Nat Schooler

Nat Schooler is a Futuristic Podcast Host, International Best Selling Author, Entrepreneur & Trusted Advisor. A renowned expert in Branding & Strategy For Career & Business Success and podcasting aficionado with 250+ Interviews and collaborations with Michael Tobin OBE, Kim-Adele Platts, Stanley Tucci and other luminaries. Nat believes that people need to be empowered to create their own success by overcoming obstacles and designing their lives for personal or business success.

Nat-Schooler is co-founder of MasterMindSet – A New Leadership Foundation: Different by Design Delivering C-Suite: Skills, Strategies & Networks to Lead in the 2020s. He co-founded the first International Imposter Syndrome Awareness Day with colleagues Kim-Adele and Lisa Ventura. His clients include IBM, Google, Microsoft, Oracle and Brother Printers and he is a LinkedIn Power Profile Award winner.


Visit his website for more information on him www.natschooler.com