Lineke Sneller is professor of IT Value at Nyenrode Business University, and a supervisory board member and advisor for financial services and governmental organisations. In the past fifteen years, Lineke has held CIO and board member positions at Vodafone, Tele2 and InterfaceFLOR. She has been the president of the Dutch Computer Society, and became Dutch CIO of the Year in 2010. She has managed several ERP implementations, and has written more than twenty books and articles on ERP.