You think feedback is just about pointing out someone’s mistakes? Well, you’re mistaken. Feedback has a much broader scope! In this Virtual Classroom, you’ll learn how to use feedback as a tool for professional and personal growth. We’ll discuss why giving and receiving feedback should be a more frequent practice. You’ll discover the art of framing feedback in a way that drives behavioral change in the recipient, and you’ll learn how to receive feedback in a way that maximizes its benefit to you. In addition, we’ll cover the 5-Step Feedback Process, providing you with a clear framework and principles for delivering constructive feedback.
About the Expert
Dr. Petra Wüst heads the consulting firm Wüst Consulting GmbH in Basel. She is an expert in self-branding and self-marketing and has worked internationally as a trainer, speaker and coach for 20 years. She also teaches at the University of Basel and is the author of several renowned books. Her current project, the online course The Trusted Expert Program, supports experts in positioning themselves confidently and authentically as the go-to authority within their organizations.