Crisis management plans help ensure that company executives and staff will know what to do in a crisis, where to do it, how to do it, why to do it, who will do it, and when to do it.
You will learn the following:
• How to customize and update a complimentary crisis management plan template.• How and why to test the plan to help ensure it will work when needed.• The 10 Rs for successfully managing any crisis. • How to test your crisis plans.• Common crisis triggers and how to mitigate them.• How well or poorly others have managed a crisis, and what you can learn from their successes or mistakes.
