Listen to Beverley Lockett as she explains why empathy is so important for the modern manager, team and working scenarios. Learn what the different types of empathy are and how they can be used to build trust and respect within your team. Have you ever taken time to really know your team, know what makes them tick, what their passions are or what difficulties they may face daily? It’s an important part of being an empathetic leader. A respected and trustworthy team always starts with an empathetic leader.