The top ten most empathic companies outperform the bottom ten by at least 50%. Google's Project Aristotle found empathy made teams more collaborative and accomplished. Here’s what to do: Build connections and stronger relationships - Assess the emotions of others - Address issues that affect performance - Encourage collaboration - Strengthen teamwork, morale, and engagement.
Emotional intelligence isn’t soft, nor is it easy, but it is powerful. Being positive and maintaining a proactive attitude are essential for high performance.
This book shows how to do it.
About the Author
Gordon MacArdle is a Senior Management Professional, Leadership Consultant, and Executive Coach with a diverse range of expertise in leadership and management.
As a Management Consultant, Gordon helps organisations develop and implement leadership and business growth strategies. He is skilled in presenting complex information in a clear and concise manner, which makes it easy for his clients to understand and apply to their work.
Gordon lives in Ireland with his wife and two children.