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كتب Professional الإلكترونية

Corporate Happiness Improvement Tools

Creating a Happier Workplace for Employees and Customers

بواسطة John Kyriazoglou
67
اللغة:  English
Description of a Corporate Happiness Improvement Approach and a set of over 35 tools (plans, policies, questionnaires) with over 116 actions to assess and improve your workplace happiness and wellness
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This book (third of a series of 3 books) contains a Corporate Happiness Improvement Approach and a set of over 35 tools (plans, policies, questionnaires, etc.) with over 116 actions, a Corporate Happiness Glossary and a list of 37 Corporate Happiness Performance Indicators to support the assessment and improvement process of your workplace happiness.

About the Author

John Kyriazoglou obtained a B.A. (Honours) from the University of Toronto, Canada, also earning a Scholastic award for Academic Excellence in Computer Science. John has worked in Canada, England, Switzerland, Luxembourg, Greece, Saudi Arabia and other countries for over 49 years, as a Senior IT manager, Managing Director, IT auditor and consultant, in a variety of clients and projects, in both the private and the public sectors. He has published several books and articles in professional publications, has served in numerous scientific committees and is a member of several professional and cultural associations.

He is currently the Editor-in-Chief for the Internal Controls Magazine (U.S.A.) and consulting on Data Privacy and Security Issues (GDPR, e-Privacy, etc.) to a large number of private and public clients.

  • Dedication
  • Overview
  1. Corporate Happiness Improvement Approach
    1. Corporate Happiness Improvement Approach
  2. Employee Happiness and Customer Assessment Questionnaires
    1. CHA1. Quick Employee Happiness Assessment Questionnaire
    2. CHA2. Customer Satisfaction Assessment Questionnaire
  3. Management Strengths and Corporate Happiness Environment Assessment Questionnaires
    1. CHA3. Management Strengths Assessment Questionnaires
    2. CHA4. Corporate Happiness Environment Assessment Questionnaires
  4. Corporate Ethics and Social Responsibility Policies
    1. CEF1. Corporate Ethics Policy
    2. CEF2. Corporate Social Responsibility Policy
  5. Employee Ethical Values and CHO
    1. CEF3. Employee Ethical Values (V)
    2. CEF4. Chief Happiness Officer (CHO)
  6. Wellness, Health and Other Policies
    1. CHP1. Workplace Wellness Policy
    2. CHP2. Human Rights Policy
    3. CHP3. Health and Safety Policy
    4. CHP4. Customer Service Policy
  7. Corporate Governance Plan
    1. CHP5. Property and Wealth Management Actions
    2. CHP6. Corporate Management Actions
    3. CHP7. Team Management Actions
    4. CHP8. Employee Cyber Security Actions
  8. Workplace Ethics Management Action Plan
  9. HR Management Controls
    1. CHR1. Personnel Administration Procedures
    2. CHR2. Employee Handbook
    3. CHR3. Education and Learning Plan
    4. CHR4. Corporate Diversity Policy
  10. Employee Happiness Action Plan
  • Appendix 1: Ancient Greek Happiness Lexicon
  • Appendix 2: Corporate Happiness Glossary
  • Appendix 3: Corporate Happiness Performance Indicators
  • Appendix 4: Workplace Happiness Report
  • Appendix 5: Employee Happiness Strategy
  • End Notes
  • Bibliography
  • Disclaimer

Discover approaches to enhance workplace happiness for employees and customers Gain skills in evaluating employee contentment and customer happiness Learn to foster ethical conduct and social responsibility within a company Apply health, wellness, and customer service policies to improve work conditions

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John Kyriazoglou

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