Without leadership, your business is directionless. Leadership is the rudder for the crew, and it’s a rudder we all need in our personal arsenal. It is not just for managers. This soft skill encourages personal responsibility and a desire to pull together in a crisis.
The culture of shirking responsibility with “that’s above my paygrade” is doing irreparable damage to your business productivity. We are all leaders in a way, even those at the bottom of the scale of pay or responsibility. It’s relatively straightforward to encourage each and every employee to see himself or herself as a leader. Bookboon delivers a simple but highly effective solution to foster the soft skill leadership in your employees. Here is how… (more…)
NHH is one of the top business schools in Europe and is a member of the exclusive CEMS network. We offer students a first-rate education – with no tuition fee. (more…)
Most of us have probably attended countless presentations on visions, strategies and action plans, with boredom descending over the crowd as soon as the 1st PowerPoint slide hit the screen. Opportunity is rarely given for participation and co-creation, and instead, silent “acceptance” and passive resignation takes over. (more…)
If you want to hire and keep outstanding employees, you need to make sure you offer them something valuable other companies don’t. One thing that people greatly appreciate is if you make it easier for them to harmonise their working life with private needs and commitments. (more…)
Most organisations of any size spend more than 50% of their sales income on buying in goods, services or works. Some organisations spend considerably more.
Managing this spend well – ensuring that the best value is obtained for every penny spent and treating suppliers as some of your organisation’s best assets – is critical to business success. And effective strategic procurement management within your organisation will ensure that this takes place. (more…)
No job is truly easy. No matter how qualified, how experienced or hard working an employee is, there will be problems. How they deal with problems in the workplace is a mark of an employee’s ability to cope. Problems require lateral thinking, teamwork, positivity and determination. Sometimes, things are out of our hands and we have to wait for a solution. That is where patience comes in. Arguably, we live in an impatient world; we have lost the soft skill of patience. Bookboon has a simple solution for your employees to gain back their patience. (more…)
More employees than ever before are working with people from different backgrounds. Today’s generation of employees is working with people of different nationalities, colours, and religious beliefs.
Sometimes, clashes happen based purely on these cultural differences. Arguably, tolerance and understanding of cultural differences are new soft skills for the modern age. It is clearly one that some workplaces lack. There is always room for improvement and Bookboon can help improve workplace cohesion when culture is a clash. (more…)
Have you got any New Year’s resolutions for 2017? For many people, resolutions include giving up harmful behaviours such as smoking, drinking or overeating, and getting fit(ter) instead. Or maybe you would like to spend more quality time with your family and friends, achieve a better work-life balance and a healthier lifestyle. Perhaps you would like to start realising a project that has been on your mind for quite some time.
Everyone has one – a critical voice in your head that talks to you in a way you would never allow anyone else to. Inner critics cause stress, make you feel bad about your performance, damage your self-esteem and generally erode your confidence. They have usually developed over time as you attach beliefs about yourself to them and then subconsciously look for evidence to support those views.
Communication in the workplace is not necessarily about what we say. Sometimes, the important aspect is how we say it – our manner. In an age where we spend more time on the internet than talking face to face, we are losing some of our non-verbal communication. Assertiveness is one of those dying soft skills. We all think we know, but we often misunderstand what assertiveness means. It’s become such a problem that our workloads are unbalanced. Miscommunication occurs and friction increases. Supporting your employees to develop their soft skills like assertiveness is essential for your business success – Bookboon shows you how. (more…)