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Confront workplace bullying & harassment now!

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Language:  English
Learn proven strategies on how to tackle workplace bullying and harassment. Discover why it thrives and the various types of overt and covert behaviours.
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Tackle workplace bullying and harassment before it damages staff morale and lowers productivity. Even if you've never carried out a risk-assessment before, you'll soon acquire proven strategies with the help of easy-to-understand charts, diagrams and listings that will show you how to identify and manage this unacceptable behaviour.

A leading expert on the subject uncovers the truth about workplace intimidation; why it thrives; the various types of both overt and covert behaviours; and how an organisation can itself be perceived by employees as to be 'the bully'.

If you broaden and deepen your awareness of workplace bullying and harassment, you'll be able to increase the assertiveness and self-esteem of your employees, improve the performance of teams and develop a healthy working environment that promotes a zero tolerance policy and thrives as a result.

Bullying and harassment undermine creativity, productivity and respect. Use this book to help you identify and manage such unacceptable behaviour.

  1. ‘Are you being Bullied?’ Questionnaire
  2. What Is Bullying?
  3. What is Harassment?
  4. Bullying – The Key Issues
    1. The Legal Position
    2. The Problem of Bullying in UK Workplaces
    3. Organisational Factors
    4. What Are Bullying Behaviours?
    5. Who Does the Bullying?
    6. Can the Organisation itself be ‘The Bully’?
    7. The Role of Culture at Work
    8. Effects of Bullying Behaviour on the Individual
  5. Harassment – the Key Issues
    1. Personal Experiences of Harassment
    2. The Emotional Effects of Harassment
    3. Reactions to Sexual Harassment
    4. Harassment Checklist
    5. Harassment Checklist
  6. What Can Organisations Do About Bullying and Harassment at Work?
    1. Developing a Policy on Workplace Bullying
  7. What Can Individuals Do About Bullying at Work?
    1. Combating Bullying When It Starts
    2. When Bullying Is Established
    3. Leaving the Job
    4. Case Study – Confronting Bullying At Work
  8. What Can Managers Do?
    1. Feelings Experienced by the Manager During a Harassment Interview
    2. What to say during the interview
    3. What NOT to say during the interview
    4. Types of Questions to Ask a Person Who is Feeling Harassed
    5. Tactics for the Person Feeling Harassed
    6. How a Manager Should Deal With Sexual Harassment
    7. Resisting Sexual Harassment
    8. Helping the Employee During a Sexual Harassment Interview
    9. Information needed if disciplinary action is to be taken
  9. The Way Forward
    1. The Way Forward
    2. Key Learning Points
    3. Cyberbullying
About the Author

Carole Spiers

Carole’s charismatic style and ability to engage emotionally with audiences has made her a sought-after business speaker working with equal success in the contrasting cultures of the UK, the Middle East and internationally. She delivers keynote presentations and Masterclasses at either conferences or seminars and to audiences both large and small.

Carole demonstrates why the physical and mental wellbeing of an organisation’s workforce is the key to a healthy workplace culture and her professional insight and practical advice gains the attention of her audience when she delivers proven strategies that can be implemented immediately.

Being an industry expert on stress, health and wellbeing, Carole also offer personal coaching to senior executives and the C-suite team who often need to perform under pressure. She offers practical solutions that enable businesses to improve employee communication, to retain their top talent and importantly, to reinforce their competitive advantage. 

As CEO of an international Stress and Wellbeing consultancy, Carole is author of Show Stress Who’s Boss! and Tolley’s Managing Stress in the Workplace, commissioned by Lexis-Nexis. As a popular BBC guest-broadcaster, she is the media’s first choice for comment on matters of work-related stress. 

Carole’s focus is on developing a healthy workplace culture through the successful management of stress and organisational change – all of which is underpinned by a compelling philosophy reinforced by her own experience as an Expert Witness before the UK Courts. 

Carole is a Fellow and Past President of the Professional Speaking Association, London. She is currently Chair of International Stress Management Association (ISMA)UK, (a charity and professional association) and founder of Stress Awareness Week.

Carole is UK-based, but is regularly contracted to speak in the Middle East and Europe.

Her Keynote Topics include:

• Wellbeing at the Heart of Corporate Success
• The 4 Pillars of Resilient Leadership
• Show Stress Who’s Boss!
• Changing Times Demand Positive Leadership!
• Forging Relationships by Active Listening

A biography of Carole can be found on Wikipedia