My guest JoAnna Brandi has a deep understanding of the dynamics and shares her expertise with great enthusiasm and clarity. You’ll love the specific actions she recommends leaders take to notice others’ strengths and express appreciation for them.
JoAnna has been in business since 1990 helping companies create happy, engaged, and productive employees who are dedicated to providing “Exquisite” Customer Care. She’s the author of several books, including 54 Ways to Stay Positive and two on customer loyalty. She is passionate about helping her clients activate the link between positivity and profitability, creating “great companies to work for and do business with.”