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Professional eBook

Your Customer Journey

The Intr@preneur’s® Guide to Planning Your Customer Journey

51
Language :  English
How to plan, document or revise your Customer Journey.
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Description
Content
book.tabs.learning objectives

The covid pandemic has drastically affected the global economy and forced many industries and sectors to collapse, thousands of businesses to close their doors and for millions of employees, entrepreneurs, and individuals to plan, document or revise their customer journey online for 2022 and beyond. Allow this book to gently introduce you to key elements of a successful customer journey to help prepare you get on point, on form and on fire to succeed online.

About the Author

Fraser Hay is a multi-award-winning entrepreneur, marketing consultant and coach and founder of itstacksup.com.His pragmatic and practical approach to identifying and addressing marketing and entrepreneurial challenges has enabled owners, managers, and founders from over 40 countries around the globe to start and grow their business.A professional keynote speaker who has presented on 3 continents, Fraser shares his 20 years of wisdom to help readers to identify and pursue and achieve their goals and objectives.

  • About The Author
  • Introduction
  1. Attract
  2. Engage
  3. Convert
  4. Transact
  5. Scale
  • One Last Thing…

Improve understanding of effective customer journey planning. Develop skills to attract and retain customers through targeted online engagement. Discover secure payment processing options for online business transactions. Learn about automating marketing techniques to expand business operations.

About the Author
Fraser

Fraser Hay