This eBook takes the reader on a path of discovery. Assess your leadership and communication styles. Find out how and in which circumstance one style may be more beneficial than another. Learn the two main ways work teams develop and how a proactive manager can guide the group process toward cohesion and productivity, even when testing and rolling out new business processes and procedures. Understand what one-on-one interactions can reveal to managers and their employees; find out how to lead an employee away from an emotional reaction toward clear statements.
About the Author
Lori Harvill Moore has been writing for more than three decades, both as a freelancer and on the job. She is an avid supporter of improving literacy skills in adults and children. Moore has a passion for writing about communication. She holds a bachelor's degree in communication from Arizona State University. Throughout her working career as an information specialist, manager, and data analyst, Moore privately noted how communication works and doesn't work in organizations of varying sizes and structures, then applied what she learned to her writing. She has written three eBooks for Bookboon.