It is widely accepted that highly engaged employees are more productive than employees with low levels of engagement, or who are totally disengaged. Approaches to building employee engagement focus on management activities without recognising the impact of the legacy attitudes of employees and employers and the socio-economic and cultural factors that drive those attitudes.
In this Virtual Classroom Michael will look at how successful implementation of employee engagement initiatives requires managers and workers to acknowledge the legacy of employee relations in their industry and community.
