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Professional eBook

Empathy to Get Your Way and Change Culture

Language:  English
Being able to influence and improve the culture in your team is a vital part of being a manager. This is a step-by-step guide for you to follow and consider
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Empathy is a very powerful tool which some people use instinctively. It can feel like an elusive magic trick to others, however, if it is used correctly, it can create much stronger relationships between you and your team, as well as across your organisation. This in turn can boost your promotional prospects or those of your team. It's a win-win formula that managers, of whatever gender need to utilise in today's modern business environments or ignore at their peril.

About the Author

Over the last 25 years I have set up and grown businesses across multiple sectors; as well as lectured in business. This gives me a unique perspective on problems faced and learning styles. From personal experience, I know what makes a good business team. I also hold a 1st (Hons) degree in Business Management and MA in Education.I am an Amazon No 1 Bestselling author with Building Your Property Business, but my biggest achievement to date is retiring to France to live our dream life at 53. My hobbies include writing; painting (acrylics and watercolours); sewing; and running with dogs

  • About the Author
  • Introduction
  1. Purpose and Result
    1. Definition
    2. Why it is Not Just a Feminine Issue
    3. Practical Tips
  2. Diversity
    1. Diverse Workforce
    2. Benefits of Diversity
    3. Fitting in
    4. Practical Tips
  3. Common Problems
    1. Egos - Why Are They Everywhere?
    2. Don’t Let the Competitive Ego Wreck Your (and your teams) Careers and Increase Stress
    3. Practical Tips
  4. EQ v IQ
    1. EQ
    2. Being Self-Critical is the First Step
    3. Why EQ is so Important to Modern Managers
    4. Practical Tips
  5. Transformational v Transactional
    1. What is the Difference?
    2. How EQ Can Help With Transformational Leadership
    3. Practical Tips
  6. Leaders Need Followers
    1. Coach and Mentor
    2. Improving Your Career and Reducing Stress
    3. Practical Tips
  7. Everybody Needs Something
    1. Long-term Strategic Relationships
    2. Identifying What Your Team Wants
    3. Win-Win Situations
    4. Practical Tips
  • Conclusion
  • References
About the Author

Beverley Lockett