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Micro Talk: Dealing with “No”

How To Say No

8m 26s
Language:  English
Saying no is never easy. This episode looks at three techniques to use when no is the answer, without causing offense or risking upsetting morale.
Описание

Saying no is never easy. This episode looks at three techniques to use when no is the answer, without causing offense or risking upsetting morale.

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