Expert Talk: Conflict Styles

... and How to Move from Style to Strategy

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13m 46s
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 en
In this Expert Talk you will learn more about Thomas and Kilmann’s 5 different styles to manage conflicts and how to use them strategically.
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Susanne Schuler is an experienced business and intercultural facilitator, conflict mediator and coach. Her legal studies, business experience and her work in diversity combine effectively in her mediation and consultancy role. She speaks 5 languages fluently and has worked in more than 20 different co

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In this Expert Talk you will learn more about Thomas and Kilmann’s 5 different styles to manage conflicts and how to use them strategically. 

The five conflict styles are:

Competing, Collaborating, Compromising, Avoiding, Accommodating.

You will learn more about the costs and benefits of over and underusing each style and how you can use this knowledge to apply them strategically. We also invite you to learn more about your own preference to deal with conflicts and how you can achieve different outcomes by switching your style appropriately.